New Idnet FTTC packages.
Fiber lite Up To 40Mbps* Download / Up To 10Mbps* Upload
50GB Downloads / Unlimited Uploads
Line Rental Included (normally £14.00 per month)
12 Month Contract
from £29.50 per month
broadband only from £21.50
or Fibre Unlimited
Up To 76Mbps* Download / Up To 19Mbps* Upload
Unlimited Downloads / Unlimited Uploads
Line Rental Included (normally £14.00 per month)
12 Month Contract
from £34.50 per month
broadband only from £26.50
I was on Fibre Pro 80/20 500GB/month and my account now shows unlimited but 55/10!
I just performed a speed check and I am still connecting at 80/20 and that is what I want to keep a I value the higher upload speed.
Quote from: Adrian on Nov 01, 2016, 12:07:06
I was on Fibre Pro 80/20 500GB/month and my account now shows unlimited but 55/10!
I just performed a speed check and I am still connecting at 80/20 and that is what I want to keep a I value the higher upload speed.
Same here... maybe (I hope!) it's just a "name" thing... I don't really care
what they call it as long as they don't mess with the technical bits :P
Quote from: Bill on Nov 01, 2016, 12:13:55
Same here... maybe (I hope!) it's just a "name" thing... I don't really care what they call it as long as they don't mess with the technical bits :P
I have contacted support and they confirm that I am syncing at the higher rate, but I fear that the lower rate will get applied when my annual subscription is due. I'm too old for this sort of confusion, now where are my slippers ;)
Oh, that's interesting, my account details now just show me as on Fibre Unlimited, no reference to connection speed.
Edit:
Support just confirmed it was a "back end" bug, now resolved.
Its always been Up To 76Mbps Download / Up To 19Mbps they never called it 80/20 as far as I can ever remember.
Quote from: Adrian on Nov 01, 2016, 12:32:30
Oh, that's interesting, my account details now just show me as on Fibre Unlimited, no reference to connection speed.
Edit:
Support just confirmed it was a "back end" bug, now resolved.
So does mine, that's a relief... I value the speed more than the allowance (seldom use >100GB anway) and wouldn't have been happy on 55/10 :mad:
Quote from: Gary on Nov 01, 2016, 12:38:57
Its always been Up To 76Mbps Download / Up To 19Mbps they never called it 80/20 as far as I can ever remember.
I was generalising. 80/20 in the loosest sense of the term :)
Well, I don't like it.
They've left the Lite users on only 50gb again! :mad:
Quote from: sparky on Nov 01, 2016, 13:20:56
They've left the Lite users on only 50gb again! :mad:
That's my only gripe, although I can see why they've done it in order to push people to the higher priced options. I do think they could have sweetened the deal by using 55/10 for the FTTC Lite package instead of the current 40/10, though I'm not sure if they have to pay BT significantly more for the speed increase.
I do like the new layout and business customers should be pleased :)
Quote from: sparky on Nov 01, 2016, 13:20:56
Well, I don't like it.
They've left the Lite users on only 50gb again! :mad:
I'm on the same package and agree they could have been a bit more generous.
I pay annually, and it looks like I am still on the 500Gb package, which will presumably be upgraded when I renew in December.
Quote from: Simon on Nov 01, 2016, 21:08:35
I pay annually, and it looks like I am still on the 500Gb package, which will presumably be upgraded when I renew in December.
That's interesting. I also pay annually and my next bill is in February but I have already been upgraded.
Quote from: sparky on Nov 01, 2016, 13:20:56
Well, I don't like it.
They've left the Lite users on only 50gb again! :mad:
Still tempting though at that price. I could possibly swap over to fibre (for the upload speed, don't need any more download IMO) at that price, and then change packages/wait it out in the future. Can we do the BB only and I'll drop the line rental/landline?
Quote from: Adrian on Nov 01, 2016, 21:18:44
That's interesting. I also pay annually and my next bill is in February but I have already been upgraded.
Oh. :-\ Not that it really matters, as I never get anywhere near 500Gb anyway, but I may give them a call, just to clarify.
BT don't do a 40/10 any more, well that's what I thought. The new lower tier was 55/10 I assumed, but IDNet use Zen where they can for back haul so maybe that why :dunno: Considering the cost factor between the two plans and it seems you can now not have a landline I think, Unlimited is a better deal really. I imagine with all the new online streaming services households with netflix and Amazon Youtube, 4K HDR etc many people use well over 100GB a month, even just basic web browsing online uses much more than it used to with richer media content, I remember when 5GB was enough a month. I game as well and some patches are 30GB per game, so Lite may seen as a niche product and not in their view worth upgrading as more people will jump to unlimited in the long term. I guess if you don't like it look elsewhere possibly, there are plenty of other providers and good deals.
:-\ Currently mine is showing ADSL unlimited. I can watch Netflix without any problems, although it would be nice to have unlimited upload/download. I could try the ADSL2+ as I'm not keen on a 12 month contract. :dunno:
Well it did say monthly but on ordering it changed to yearly! but monthly for phone :shake:
OK after receiving an email from Brian I am already on that package! :whistle: although it did not show that on my details. He also mentiond that the unlimited service has been applied! so I can watch more Netflix without the worry? It certainly does not read that when looking at the details! just says download.
Decided to bite the bullet and go for upgrade 40/10. Buying router from them as mine will be no good. Unlimited upload/download.
ITYF on the 40/10 package download is limited to 50GB.
This is from my dashboard
Package:Fibre 40/10 Unlimited
Standard Price:£21.50 ex.vat.
Broadband Only Price:£27.50 ex.vat.
Total Allowance: Totally Unlimited (Download & Upload)
I have chosen unlimited not lite which is 50GB download
Ah. I was fooled by the 40/10. As per the OP, £26.50 ex vat normally gets you 80/20 unlimited, broadband only. Perhaps your line can't achieve the higher speed.
;D I chose that one as don't need any more for now.
From my experience BT can limit longer FTTC lines at the cab to 40/10 even on an 80/20 package. It appears to happen in my case with IDNet's FTTC Unlimited (now). It's not an issue for me but my router stats consistently show an attainable download speed of up to 45 Mbps, but a download max at the "exchange" = cab which never exceeds and more often stays at 39998. Uploads aren't an issue, both the attainable and the actual are close together, indeed sometimes the upload stats go wonky and show the actual in excess of the attainable.
It will be interesting to see what I get, I will report back. :fingers:
Do you have to change your router to obtain FTTC? Mine's an ancient Netgear dating back to 2010.
Yes, bought mine from IDNet, should be with me shortly.
I will be interested to know how you get on. I've just begun exploratory talks with Mrs Clive but she's not very receptive at present since I put the coffee frother into the dishwasher after our Guy Fawkes night dinner party. It was the first time we had used it too. ::)
:rofl3: :getwell:
Quote from: Clive on Nov 07, 2016, 16:53:22
I will be interested to know how you get on. I've just begun exploratory talks with Mrs Clive but she's not very receptive at present since I put the coffee frother into the dishwasher after our Guy Fawkes night dinner party. It was the first time we had used it too. ::)
Did work afterwards? If so I think I'll start putting the electric kettle in, got to be easier than hand cleaning.
:red: I don't yet know but I've told Mrs Clive it will probably dry out in time. I'm afraid that when I plug it into the mains it will take out the whole building. :facepalm: Alcohol was involved. :whistle:
:)x
Very tempting. If I moved my phone and BB back over it'd only cost me an extra £5pcm (coming from a PlusNet/Pulse8) combo. Gonna have to think about that.
PN have mostly managed to give me full speed 24/7. The only thing they don't do is IPv6 which is hardly worth £5pcm.
But I'm tempted. How's the network running for residential users these days? It was pretty good from what I remember aside from an unfortunate issue with my router and an LNS config glitch.
Quote from: andrue on Nov 09, 2016, 12:19:12
Very tempting. If I moved my phone and BB back over it'd only cost me an extra £5pcm (coming from a PlusNet/Pulse8) combo. Gonna have to think about that.
PN have mostly managed to give me full speed 24/7. The only thing they don't do is IPv6 which is hardly worth £5pcm.
But I'm tempted. How's the network running for residential users these days? It was pretty good from what I remember aside from an unfortunate issue with my router and an LNS config glitch.
Hi Andrue! Been absolutely fine for me over the last 12 months (Stepney Green PoP). IPv6 fine. None of the old packet loss whatsoever, whenever. Only sign is about 0.5% occasional packet loss or less some days when my connection latency has the odd maximum spike at up to 40ms under use, but minimum latency is still consistent 8%, adn average doesn't change, in fact doesn't show up on TBBQM at all. The only excitement; the rest of the time it's as quiet as a mouse even under streaming. Get full speeds, for my connection. Maybe if they become popular with heavy users again, but hopefully they've planned for and are managing the capacity. CS is always excellent as ever, but perhaps like the rest they're not as good at telling us what they're up to - who is, after all? But for me the local loop is the constraint. Have the same issue, I could save a fiver or so too. Trouble is I suspect I couldn't find anything better so why change? Money, of course, but is it everything? I was tempted by A&A but couldn't think of a good reason why?
Quote from: mervl on Nov 06, 2016, 12:47:01
From my experience BT can limit longer FTTC lines at the cab to 40/10 even on an 80/20 package.
Yes, this happened to me. BT put me on a banded profile of 40/10 even though I was meant to be on 80/20. Through my ISP, I argued that I am only 100 metres from the cabinet and they took it off.
OK, I'm beginning to get sucked in by these new packages, especially since I have a cabinet just the other side of the road. What is involved in upgrading from ADSL2+ to FTTC unlimited? Will I have to have a new router and if so will IDNet supply and configure it?
I've been thinking about this myself, but the cost of upgrading, when you consider the router, then the installation fee, does mount up a bit. Does anyone know which phone package is included, and whether the discount still applies if you pay annually? I'm still not convinced that upgrading would be worthwhile for me, given that I don't have any problems with my current service.
Quote from: Clive on Nov 10, 2016, 21:23:39
OK, I'm beginning to get sucked in by these new packages, especially since I have a cabinet just the other side of the road. What is involved in upgrading from ADSL2+ to FTTC unlimited? Will I have to have a new router and if so will IDNet supply and configure it?
I'm still waiting for mine despite Brian saying he would let me know Monday - BT I suppose! Just send them an email, you will need a new router and they will configure it.
I've never gone for the phone package, but I certainly get a month's discount by paying for my Fibre Lite annually.
I find the phone package is very good as mine includes calls to mobiles and 0870 numbers. I'll drop them an e-mail over the weekend and try and get some figures from them - e.g the cost of the router and installation.
Quote from: Clive on Nov 11, 2016, 11:04:55
I find the phone package is very good as mine includes calls to mobiles and 0870 numbers.
Companies have to legally provide an alternative number to 0870, so its not needed tbh these days. If in doubt http://www.saynoto0870.com/search.php type the 0870 version in get the one that is either 0333 or a proper area code, theses are included in most mobile packages now and landline ones too. (I never use mine these days cant see the point with unlimited mobile calls free 0800 etc) and you can use that number from the site now without incurring charges. :)
Clive, you will be set up with a new Open Reach phone socket and a fibre modem. These will be installed and set up by a BT engineer as part of the installation procedure. You then connect your new router to the BT modem (which is a small white box) via an ethernet cable.
So you do need to have your router near to the BT master socket, along with a power point of course.
IDNet will supply a pre-configured router, but I do not know which one they currently supply.
You do not have to buy a preconfigured one from IDNet however, its a fairly easy thing to set up your own. You really only need to know your IDNet user name and password.
You will probably have to set up your own WiFi anyway.
Thanks Steven, much appreciated. I can't say I like the idea of having a BT engineer let loose inside my property. ::)
I had an engineer earlier this year to sort out the line that had broken outside, very good he was too as he replaced the phone socket as well but he didn't log it :thumb: Clive the router IDNet supply is the Billion 8800NLr2 + £63.00, costs are £25.00 I think for BT to do their bit. My present router I did myself but if IDNet will configure I agreed. All prices are there for you to check. As far as I'm aware I will not need an engineer as it's FTTC not FTTH.
Quote from: Clive on Nov 11, 2016, 23:01:15
Thanks Steven, much appreciated. I can't say I like the idea of having a BT engineer let loose inside my property. ::)
Seriously? I have a friend who has spent 30 years on the tools with BT, when people spout rubbish like this it really gets my back up. Having met most of the local team though him they are all good guys, but they are under huge pressure to get x amount of jobs a day done, if they cant close a call off because it needs say a lift and shift, or an exchange engineer that is marked as poor performance and they get it in the neck.
So many have gone ill with stress related illness as the pressure to perform is huge, they have compulsory over time as well. They work in the coldest wettest and windiest of conditions, Its not a nice job when you have to look at your numbers all the time while travelling literally hundreds of miles sometimes in day when other engineers are pulled to do big jobs. Also considering its a post war copper network designed for telephony only it does pretty well.
In my book all the guys I have have met at my home or though my friend at the exchange in town are good people. Now sub contractors may be a different kettle of fish but don't tar them all with the same brush, that's just plain wrong. Oh and they are not
BT Engineers either. They work for Openreach.
I have had two Openreach Engineers, both excellent! they know their stuff and always try and work with you with regards to wiring with reason.
:blush: I wondered if I was going to offend someone and of course I did! Many apologies Gary, please don't take it personally. I have had dreadful experiences with these people trying to tell me my speeds were 8Mb/s when in actual fact I was getting just 104 Kb/s. The same guy kept coming out and he clearly didn't know what he was doing. This was before I switched to IDNet who discovered the problem was a corroded connector box outside the house. I have other horror stories but I won't bore you with them.
I have to say that over the years I have had nothing but excellent service from BT engineers, and once even from a manager who late on a Friday afternoon when I was supposed to go onto Home Highway but instead was cut off completely, not only got an engineer out to the exchange to sort it out, but then gave me the direct phone number of her boss in case anything else went wrong while she was on holiday.
More recently, in fact March 2015, my newly installed FTTC cabinet was written off by a car leaving me with no internet connectivity for several weeks. I can do no better than requote a post I made on this forum concerning not only the quality of service from IDNet staff but also two BT engineers who I just happened to get talking to.
"After two and a half weeks I am back on fibre, but with a rather unusual story. Last Thursday BT OR finally installed the new fibre cabinet but it still seemed that I could not be reconnected. IDNet support have been first class in keeping the pressure on BT and have always patiently dealt with my calls and kept me updated as best they could. BT engineers seem to have taken root round the cabinet of late but today I got chatting to a guy who was immersed in vast quantities of wire inside the old telephone cabinet. He told me they were doing a complete rewire but more interestingly he told me that while the fibre cabinet was powered up it was only on batteries as the mains supply had not yet been reconnected, and they were changing the batteries every 4 hours in order to maintain telemetry with the exchange, but no new lines had been connected.
I told him my story and said that I'd be quite happy to have my fttc connection back even if it meant losing the connection and phone line periodically when the batteries went flat. He took my details and said he'd see what he could do. As I was in the process of taking one of my dogs for a walk I said I'd come back on my return. When I spoke to him again he said that he'd been unable to verify the number because my provider wasn't BT - something I'd forgotten when we first spoke, so I gave him my thanks and went home. A few minutes later his colleague knocked at the door and said they had thought of a way round the problem and he plugged in his test kit to the socket while the engineer I had originally spoken to looked for the appropriate pair in the phone cabinet. Once that was confirmed the engineer at the cabinet put the jumpers to the fibre cabinet back in, and bingo, I was back up and running.
I know BT OR come in for a lot of stick, and rightly so, but yet again I have encountered engineers who have gone beyond the call of duty to try and fix things.
I would also like to reiterate my thanks to IDNet support staff, and in particular, Simon, Nick, Brian and George who have done their best to get things sorted out - thanks guys.
As a matter of interest, how many support staff are there as I always seem to get through to Simon, Nick or Brian - I only spoke to George on one occasion.
I shudder to think what it would have been like dealing with technical support from low-end ISPs on an issue like this. You get what you pay for."
I have always found the BT engineers willing to do that extra little bit if they can, and they have always been friendly and courteous.
I certainly agree. Yes, I've experienced a few times where things didn't work out as I would have liked, and the BT staff were as frustrated (even, perhaps, more so) than me. They are dealing with incredibly technically complex systems, that with due respect to us all, we don't fully understand. There's no reason why we should. And the admin systems can seriously let them down, it's the Cinderella (and where I have (not) heard that one before?). These days we all seem to have the childish view that everything comes with a magic wand, and expect some sort of mummy's kiss to come and make it all better. I suppose it comes from decades of being brainwashed by advertisements and Hollywood junk. Real life isn't a comic strip.
We should all remember that, however good we think we are (or were) at our jobs, there is always someone, somewhere, that thinks (maybe correctly) we're rubbish. How do we feel about that, when we're working out butt off (in our own opinion at least)?
Quote from: Clive on Nov 11, 2016, 23:01:15
Thanks Steven, much appreciated. I can't say I like the idea of having a BT engineer let loose inside my property. ::)
I went from ADSL Max to FTTC 8 months ago. Phone socket is a few years old. I simply replaced modem/router with the one supplied and pre-configured by IDNet (Billion-8800NL), followed IDNet's clear instructions and it all worked. Much to the relief of Mrs D who hates having workers of any kind in the house if it can be avoided!
That sounds very encouraging Dudwell and is definitely my preferred choice. I'll let you know how I get on.
Quote from: Clive on Nov 12, 2016, 13:36:52
That sounds very encouraging Dudwell and is definitely my preferred choice. I'll let you know how I get on.
I recently came back to IDNet after a spell at Zen where I was on ADSL2+. I wanted to upgrade to Fibre as a cabinet had been activated in my village but my connection with Zen was so appalling that there was no way I was prepared to risk an upgrade with them so I came back to IDNet.
The first thing I did was upgrade the connection box (where the BT phone line comes in to the house) with one of these
https://www.amazon.co.uk/gp/product/B014E4FIJK/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1
as the old one was only suitable for ADSL and ran a new Cat 6 cable from it to the room where I have my computer. IDNet sent me a pre-configured Billion 8800NL R2 Router which I connected up on the day of my switch and I was connected "just like that". No problems, no hassle and a super reliable connection ever since. I am on Fibre Lite package as I never get near 50GB and as I am only 100 yds from the cabinet I get a 37-38 download speed any time of the day or night.
Quote from: andrue on Nov 09, 2016, 12:19:12
Very tempting. If I moved my phone and BB back over it'd only cost me an extra £5pcm (coming from a PlusNet/Pulse8) combo. Gonna have to think about that.
Well that's odd. I just went through the application again and now it's saying £49.80pcm for phone+broadband. Plusnet+Pulse8 is only £37pcm.
I don't know how I originally got a figure of £41pcm for IDNet.
IPv6 is not worth £12pcm. That's nearly a 50% increase :(
The two IDNet figures could be with and without VAT.
I was talking to someone yesterday who was having real problems working out the cost of IDNet's products. It appears the new rules encouraging a clearer pricing structure for broadband are anything but clear.
Sent email to Brian at IDNet as it has been a week since I was to get a date for new package. Quick reply as usual!
QuoteApologies for the delay. BT have committed the order now and it is due to change over on 17th. The router should go out in the post to you tomorrow for delivery on Wednesday by 1pm.
:thumb:
Quote from: zappaDPJ on Nov 13, 2016, 13:23:07
I was talking to someone yesterday who was having real problems working out the cost of IDNet's products. It appears the new rules encouraging a clearer pricing structure for broadband are anything but clear.
I think part of the problem is that the new rules rather assume a package of broadband and phone line, and don't really anticipate broadband or phone being taken as a standalone, let alone for packages that serve both business (quoted exc VAT) and residential users where they have to be quoted inclusive of VAT. Add of course call packages to all that. To try and accommodate all the permutations is messy. Just like any idiots guide, it's what it says on the tin. The rest of us who know what we want are expected to work it out for ourselves. We should be used to it by now.
For upgrades it looks like BT's systems aren't consistent either. I got an automated provision date within less than 30 minutes of my internet order even a number of years ago! Just like things differ between one shop of any chain and another, I suppose! There was no human contact at all until the Engineer rolled up, and then hardly any either!
Quote from: dudwell on Nov 12, 2016, 11:14:57
I went from ADSL Max to FTTC 8 months ago. Phone socket is a few years old. I simply replaced modem/router with the one supplied and pre-configured by IDNet (Billion-8800NL), followed IDNet's clear instructions and it all worked. Much to the relief of Mrs D who hates having workers of any kind in the house if it can be avoided!
I received my router from them today. Clear instructions? I just have the router ;D So hopefully when I get up at a stupid early time tomorrow I will be able to use the new one? as no time has been mentioned.
Hmm.. I received a series of emails from IDNet: Order Acknowledgement, Order Committed, finally Order Completed. Between them I had a clear idea of the "live date" and the time. Also instructions but since I had ordered a pre-configured router I hardly had to do anything beyond changing old router for new.
When the switch-over day arrived I had a call from BT to warn me of a loss of internet for a while (I forget how long) and after that it all worked and has done ever since. I expect BT will do the necessary at the exchange or cabinet during daytime rather than while you sleep.
I hope and expect yours will go just as well!
Yes I know it's tomorrow as I had an email telling me router would come the day before, I just don't have a time so expecting it first thing. If I'm not here then you will know why ;D
Thanks. Was rather hoping to have it on waking, yes asking too much :)x
Good!
Now for the negative bit. Switching from ADSL Max to FTTC resulted in an immediate increase in download speed from about 7Mbps to 33-36 Mbps. But has it transformed my internet experience? Not really because everything I wanted to do worked pretty well OK before. Occasional buffering on BBC i-Player has vanished. Downloading videos from YouTube is much faster but it didn't really matter if they took a while because I could let it run in the background while looking at something else.
A curiosity is that the thinkbroadband speedtester shows a map with results from other people for miles around. Nobody gets anything like mine, they are mostly in the range 15-19 Mbps! Do I have IDNet to thank for this or am I just lucky?
Well put new router in as it was clear mine had lost connection. Power light came on a a few others flashing. Went out for a few hours, on return unit with no power light. Brian suggested a few things but had tried most. Nothing has worked and unable to use old router as it will not work with fibre. Using 4G at moment although allowance tiny. Just waiting to see if it's the router I suppose. :(
Very hard doing this on my phone! Brian is sending out another router tomorrow. He thinks it got stuck in post boot mode. Fingers crossed this will be OK! Never had any problems before.
I'm feeling your pain! But just think how much worse it could have been if you had purchased a router from somewhere less responsive than IDNet. :)
I've checked my availability for FTTC and discovered that I can only obtain 14 - 20 Mb/s which is absurd. I have a cabinet just yards away and I know that others in the area have proper fibre. IDNet claim I can only get ADSL2max which is what I already have with a diminishing speed of 9.5 Meg. :dunno:
Does anyone else in your apartment block have fibre, Clive?
All up and running :thumb: Many thanks to IDNet! I just had a dud router, so the old one will be posted back to them Monday morning. Will do speed test later on.
Quote from: Simon on Nov 18, 2016, 23:28:04
Does anyone else in your apartment block have fibre, Clive?
I don't know Simon but the area was flooded with BT vans advertising Fibre back a few months ago. The road has been dug up by BT and I was told it was to install fibre. But the BT website says Fibre is not available here. :dunno:
Quote from: Clive on Nov 19, 2016, 14:09:45
I don't know Simon but the area was flooded with BT vans advertising Fibre back a few months ago. The road has been dug up by BT and I was told it was to install fibre. But the BT website says Fibre is not available here. :dunno:
If you're in a flat/apartment I suppose it's just possible you are on a line that goes direct to the exchange (EO line), without a cab that can be connected to a fibre twin. You might be able to tap a BT engineer to find out. Does BDUK's address checker help, or say the same as BT and IDNet (not surprising as they'll use the same source). They can insert new cabs for EO lines but it takes much longer due to the permissions and engineering required, and there's a big backlog which has accumulated whilst they tackled the easier bits. When our telephones were installed broadband was a twinkling in the eye, if that.
Quote from: dudwell on Nov 18, 2016, 19:21:10
I'm feeling your pain! But just think how much worse it could have been if you had purchased a router from somewhere less responsive than IDNet. :)
Yes! They have always been very good, which is why I stay with them. :thumb:
Quote from: mervl on Nov 19, 2016, 14:38:45
If you're in a flat/apartment I suppose it's just possible you are on a line that goes direct to the exchange (EO line), without a cab that can be connected to a fibre twin. You might be able to tap a BT engineer to find out. Does BDUK's address checker help, or say the same as BT and IDNet (not surprising as they'll use the same source). They can insert new cabs for EO lines but it takes much longer due to the permissions and engineering required, and there's a big backlog which has accumulated whilst they tackled the easier bits. When our telephones were installed broadband was a twinkling in the eye, if that.
When I put my details into the IDNet FTTC checker it just reverts to the Broadband page but the BT website comes clean and simply says it's not available. Perversely, all the cabinets in the area have a sticker on them advertising fibre. I cannot see any mention of Wales in BDUK's address checker but that may be because the Welsh government is rolling it out at its own pace. I will just have to be patient.
Strangely, my download speed has suddenly jumped from 9.6Meg to 15.7 Mp/s which is very pleasing. I wonder how that has happened? It seems to be consistent as I've noticed the improvement on iPlayer these past few days. Upload speed is 0.88 Mps with 20ms latency and 1ms jitter but I have no idea whether that is good or bad. I'm using
http://www.mybroadbandspeed.co.uk/speedtester/ but it says it will expire in 6 days so I had better make the most of it!
The BT wholesale speed test is a reliable measurement, too - http://speedtest.btwholesale.com/ (http://speedtest.btwholesale.com/)
Thanks John but my laptop would have to be connected by an ethernet cable which I no longer possess. I used to use the Namesco speed checker but they disappeared quite a while ago. The plusnet speedchecker has been superb but I hadn't realised it was a trial. :(
Have you tried http://www.speedtest.net ?
Thanks Glenn, that works very well and gives almost identical results.
I've tried that. I've always wondered though why there is such a large disparity in speed results between the BT test and the Speedtest one. BT always seems to be much lower. ???
Hi Clive, From reading your post are you using your lap top as wifi and not plugging into your router as this would account for your speeds have been so low. :slap:
If this is the case buy a range extender with a Ethernet port and then use a Ethernet cable and you will see a dramatic increase in both upload and download. ;D
That woulds be a retrograde step Den. I can't see Mrs Clive putting up with more cables unless it's around my neck. ;D
You will never get your full speed without it though however good your router is. I use the BT Smarthub and its great but there is bound to be a fall off. :D
I'm sat about 8 feet from my router which connects at 73/20, wired from it I get around 68/18 mb, on WIFI it drops to 45/17
Mine must barely drop off at all. I'm upstairs from a downstairs router, connection speed 40/10 so IP profile 38.68/9.67. The result in my sig is via wifi!
I bought a Kindle Fire HD 10" and set in my study (the same room as my router) I achieved the same speed as my computer on WiFi. I will try it in other rooms later and report back. :D
I get the same speeds all over my bungalkow as I do on wired using my R7800, I do have have all 802.11ac clients now, though. My router covers about £3,500 square feet, but you can dial back the transmission to just cover your home. Quaclcomm chipsets in my view are at this time better than Broadcom, and they don't get so hot and use less energy too.
Quote from: J!ll on Nov 19, 2016, 12:25:58
All up and running :thumb: Many thanks to IDNet! I just had a dud router, so the old one will be posted back to them Monday morning. Will do speed test later on.
(http://www.speedtest.net/result/5835880258.png) (http://www.speedtest.net/my-result/5835880258)