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Technical News & Discussion => Windows News & Discussion => Topic started by: Den on Oct 30, 2016, 15:26:14

Title: Restart problem.
Post by: Den on Oct 30, 2016, 15:26:14
Whenever I upgrade anything Windows 10 or even iTunes etc' and it tells me to restart the computer, it goes into a endless cycle of black screen and the twirl thing at the bottom. At first I have the Windows flag showing but once that turns off it can run for hours. I have tried everything I can find on the net but to no avail.
If I leave it and try again later (sometimes after unplugging the power) it will load up eventually.

Any thought or should I just turn the computer off instead of restart and then turn it back on later?
Title: Re: Restart problem.
Post by: Clive on Oct 30, 2016, 16:08:34
I think you just have to be patient Den.  But I have to say it's very disconcerting. 
Title: Re: Restart problem.
Post by: zappaDPJ on Oct 30, 2016, 16:40:49
I think it's a feature. I have the same problem with two PCs. My main PC often won't reboot even from a cold start so I never turn it off and I dread updates. My best guess is Windows 10 is not fully comparable with older hardware.
Title: Re: Restart problem.
Post by: stevenrw on Dec 12, 2016, 22:45:27
I've read about this "black screen of death" and it has happened to me on the odd occasion, but seemed to fix itself. A common fix is to disable fast startup.
I know it sounds backwards to disable fast startup to stop it being slow to start up but there is a kind on perverse logic to it if you Google "disable fast startup windows 10".
Its only a switch so I'd give it a try. Let us know how you get on.
If that fails, don't forget, as a new feature of Windows 10 there is a "Contact Support" on the start menu and you will get to M/Soft. Worth a try if the fast boot does not help.
You could also look at this thread
https://www.tenforums.com/general-support/10457-fix-windows-10-booting-black-screen.html
Title: Re: Restart problem.
Post by: Technical Ben on Dec 14, 2016, 10:17:45
Quote from: zappaDPJ on Oct 30, 2016, 16:40:49
I think it's a feature. I have the same problem with two PCs. My main PC often won't reboot even from a cold start so I never turn it off and I dread updates. My best guess is Windows 10 is not fully comparable with older hardware.

It is not fully compatible with it's self. ;)
Title: Re: Restart problem.
Post by: zappaDPJ on Dec 14, 2016, 10:24:40
Too true :)
Title: Re: Restart problem.
Post by: J!ll on Dec 14, 2016, 15:44:42
I'm not having any problems, or have I spoken too soon?!  :pray: