IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: Gramps on Aug 09, 2007, 15:57:35

Title: Bandwidth Graph
Post by: Gramps on Aug 09, 2007, 15:57:35
My monthly bandwidth graph and chart has stuck at August 3rd, is anyone else having this problem?
Title: Re: Bandwidth Graph
Post by: Rik on Aug 09, 2007, 16:00:16
Hi Wilf

A number of us had this problem, see here (http://www.idnetters.co.uk/forums/index.php/topic,3292.msg47126.html#msg47126). The cure is to logoff and then back on again, it will give the BT servers a nudge. :)
Title: Re: Bandwidth Graph
Post by: Gramps on Aug 09, 2007, 16:06:36
Thanks Rik, sorry I missed the original thread on the subject, I will try logging off.
Title: Re: Bandwidth Graph
Post by: Rik on Aug 09, 2007, 16:10:02
Nae bother, Wilf. It can take an hour or two to work through to the accounts server. :)
Title: Re: Bandwidth Graph
Post by: Gramps on Aug 09, 2007, 16:22:00
When you say "logoff" do mean logout from Idnet?
Title: Re: Bandwidth Graph
Post by: Rik on Aug 09, 2007, 16:26:01
Indeed, Wilf - drop the connection from the router if it supports it (Netgears, for example, allow you to drop the PPP connection whilst maintaining sync), or re-boot the router.
Title: Re: Bandwidth Graph
Post by: Gramps on Aug 09, 2007, 16:36:08
Thanks Rik, I have logged out and rebooted my router, will let you now if it works :)
Title: Re: Bandwidth Graph
Post by: Rik on Aug 09, 2007, 16:38:28
As I say, Wilf, it may take a couple of hours for the logout to ripple through all the servers, but it should fix the problem. :)
Title: Re: Bandwidth Graph
Post by: Gramps on Aug 09, 2007, 19:56:31
Thanks Rik, It's kicked in okay.
Title: Re: Bandwidth Graph
Post by: Rik on Aug 10, 2007, 09:43:04
I've just seen a report over on TB about the same problem, Wilf, seems like BT are asleep at the wheel. :(