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Technical News & Discussion => IDNet Help => Topic started by: Najarak on Sep 07, 2015, 14:31:04

Title: Emails received but not addressed to me
Post by: Najarak on Sep 07, 2015, 14:31:04
I keep getting a few emails to my idnet.com address which are not addressed to me. Most of them are obviously spam and I delete them, however I've got one today which doe snot appear to be spam.

Has anyone else experienced this?

Any suggestions as to what action, if any, is worth taking about this irritation would be welcome.
Title: Re: Emails received but not addressed to me
Post by: Simon on Sep 07, 2015, 14:38:38
I think others of us have also had similar emails. If you're concerned about your email account security, the first and easiest step would be to log in to your customer portal and change the email password. 

The only other thing I can suggest is to forward any emails which are of particular concern to IDNet, with the full headers, so they may be able to see where they have emanated from. 
Title: Re: Emails received but not addressed to me
Post by: Najarak on Sep 07, 2015, 16:06:08
Thanks Simon, looking at the headers they look dodgy so I'll delete them.
Title: Re: Emails received but not addressed to me
Post by: sparky on Sep 08, 2015, 10:12:53
I've had these occasionally as well. Often seems to be addressed to someone with the same initials as me, but not my name.

I changed my password to a much stronger one as I was worried, but it has had no effect, I still get them occasionally.

I've also wondered why I get spam mails, addressed to me and other idnet email accounts but no one else.

Can't help but wonder if idnet has had the email database hacked at some point in time.
Title: Re: Emails received but not addressed to me
Post by: zappaDPJ on Sep 08, 2015, 10:49:48
I think I've reached a point where I need to setup a new email address. This will be the second time I've had to do it. I'd guesstimate for every legitimate email I received I now get twenty to thirty spam messages but that's not the real problem.

I've now been caught out twice, opening emails that I thought were legitimate which turned out to be malicious. I don't believe either of them were sent randomly, I think I received both of them as a result of someone else being hacked.
Title: Re: Emails received but not addressed to me
Post by: Simon on Sep 08, 2015, 13:08:58
I have to admit, I get more spam and potentially malicious emails to my IDNet accounts than I do to any others.  I don't have spam filtering turned on, as I prefer to deal with them using Mailwasher, and it's probably only up to 10 a day, but that's still up to 8 more per day than to my other email accounts.
Title: Re: Emails received but not addressed to me
Post by: Najarak on Sep 08, 2015, 16:02:10
I've raised it with Support now. I'll post their answer on here.

Title: Re: Emails received but not addressed to me
Post by: Baz on Sep 08, 2015, 22:00:02
Quote from: Simon on Sep 08, 2015, 13:08:58
I have to admit, I get more spam and potentially malicious emails to my IDNet accounts than I do to any others.  I don't have spam filtering turned on, as I prefer to deal with them using Mailwasher, and it's probably only up to 10 a day, but that's still up to 8 more per day than to my other email accounts.

Thats interesting Simon as I have the same problem but thought it was only since I switched ISP but still use IDNet email accounts, started to wonder if they turned off any filters as I had them turned on. I now get a lot more spam than I have ever done while with IDNet
Title: Re: Emails received but not addressed to me
Post by: Gary on Sep 09, 2015, 09:21:59
I rarely get any, but I adjusted my X-Spam-Level and find IDNets spam filters catch most of it tbh.
Title: Re: Emails received but not addressed to me
Post by: Najarak on Sep 09, 2015, 11:21:25
I looked at sitting the spam filter on my account page, how does one specify this, by using asterisks or specifying a number?

The other question about why I receive emails that are not apparently addressed to me was answered by Simon Mulliss at Support
QuoteIt is actually addressed to you but with a lot of spam these days it is spoofed and appears to be sent to someone else when it really is not.

Title: Re: Emails received but not addressed to me
Post by: Simon on Sep 09, 2015, 11:56:00
QuoteIt is actually addressed to you but with a lot of spam these days it is spoofed and appears to be sent to someone else when it really is not.

Err... Yeah, that.   :stars:
Title: Re: Emails received but not addressed to me
Post by: Glenn on Sep 09, 2015, 14:28:26
http://lifehacker.com/how-spammers-spoof-your-email-address-and-how-to-prote-1579478914
Title: Re: Emails received but not addressed to me
Post by: nowster on Sep 09, 2015, 23:19:03
You never see the "envelope" addressing, only the letterhead type addressing which is purely cosmetic and never used for message routing.

If you're interested in the nitty gritty low level stuff, some background reading:

https://www.ietf.org/rfc/rfc2821.txt
https://www.ietf.org/rfc/rfc2822.txt