Update KB976932 repeatedly fails with Code 8024200D. I've downloaded the System Update Tool for Windows 7 for x64-based Systems (KB947821) as recommended and re-started Windows but it still fails. I've tried with free Avast! antivirus disabled too.
Does it matter much if this "important update" is left failing?
This may help get it installed http://www.thewindowsclub.com/windows-updates-fail-to-install
Thanks Glenn. That looks rather daunting. I may be gone for some time.....
I think it's quite an old update but very important nevertheless as it's otherwise known as "service pack 1". Try a system restore and have another go at it.
Just to report on days of struggle:-
Having discovered a lengthening list of failed Windows Updates, I set System Restore to a date before the earliest failed update. It finished only to declare that System Restore did not complete successfully and that nothing had been changed. An "unspecified error" (0xc 0000022).
I then switched to Samsung Recovery solutions (it's a Samsung RC520 laptop). The first and mildest achieved nothing. The second wiped almost everything and restored Windows from the supplied recovery disc labelled Windows 7 Home Premium SP1 but it had installed only Windows 7, no SP1.
I tried the first 7 of the solutions suggested in the link Glenn provided – none worked. Thereafter the remedies became too high tech for me.
Then I found this suggestion from 2011 :-
start
type "cmd"
right click cmd and "run as administrator"
copy below.... left click in command window and paste
dism /online /remove-package /packagename:Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514
and success at last! :thumb:
Phew! Perseverance paid off Dudwell. But it's a shame you had to go all the way back to Daisy Daisy before you managed to get it to install.
On shutting down Windows demanded to make 185 updates! Is this a record?
;D
Quote from: dudwell on Mar 10, 2015, 20:10:21
On shutting down Windows demanded to make 185 updates! Is this a record?
No, it's a computer! ;D
:rofl: :clever:
Quote from: nowster on Mar 10, 2015, 23:51:47
No, it's a computer! ;D
.....and it's gone (important) update crazy, 19 more yesterday and another 5 so far today.
It obviously felt deprived. ;D
I had 44 Win 8.1 + Office 2010 updates yesterday.