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Technical News & Discussion => Mobile Devices News & Discussion => Topic started by: Noelle on Jan 13, 2015, 13:17:38

Title: Unable to send emails with my iPhone 5s
Post by: Noelle on Jan 13, 2015, 13:17:38
Hi,
I have an iPhone 5s and when I try to send email, I get a message like "idnet server unable to process your request" or something similar. I can only send emails when I'm at home or connected to a wifi.
Any idea what is wrong?
Thanks!
Title: Re: Unable to send emails with my iPhone 5s
Post by: MisterW on Jan 13, 2015, 14:04:28
I suspect you either need to change from port 25 to port 587 on the outgoing server (smtp.idnet.net ) and/or supply a username/password for authentication See this thread here :- http://www.idnetters.co.uk/forums/index.php/topic,25227.msg599410.html#msg599410
Title: Re: Unable to send emails with my iPhone 5s
Post by: Noelle on Jan 13, 2015, 14:13:07
I'm already on port 587 and with the proper settings. I check the link you sent. Mu husband has the exact same problem.
Title: Re: Unable to send emails with my iPhone 5s
Post by: Noelle on Jan 13, 2015, 14:14:56
What is the user name and password? The one finishing by .gw5?
Title: Re: Unable to send emails with my iPhone 5s
Post by: Simon on Jan 13, 2015, 14:24:33
No, the user name is the email address. 
Title: Re: Unable to send emails with my iPhone 5s
Post by: Noelle on Jan 13, 2015, 14:49:09
It seems to work. Thanks!
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