Apple has released a tool to remove U2's new album from its customers' iTunes accounts six days after giving away the music for free.
Some users had complained about the fact that Songs of Innocence had automatically been downloaded to their devices without their permission.
It had not been immediately obvious to many of the account holders how to delete the tracks.
The US tech firm is now providing a one-click removal button.
"It's embarrassing for Apple that it's had a bit of a backlash," commented Ian Maude from the media consultancy Enders Analysis.
"It was giving something away to its customers - so that part was really good - but what it should have probably done was make it optional. Not everybody's a U2 fan as it's just discovered.
(http://news.bbcimg.co.uk/media/images/77606000/jpg/_77606634_9fab9aa6-c2fa-400d-8621-e33e2a9a74f7.jpg)
http://www.bbc.co.uk/news/technology-29208540
;D
I must admit that I wondered what the hell was going on when I saw that in my "Recently Added" list, my first thought was that Apple's systems had thrown a wobbly and I was getting someone else's purchases!
When I worked it out I downloaded it anyway, even though I'm not a particular fan of U2- Apple don't give stuff away frequently enough to just pass the opportunity by ;D
It's one of those things. Before giving a free packet of peanuts to your customers, check they are not allergic!
I find it funny when people say "how dare you complain about the free gift! It's FREE!"
I could think of something to give them for free when they fail to see we are all different. ;)
Quote from: Technical Ben on Sep 15, 2014, 22:38:59
I could think of something to give them for free when they fail to see we are all different. ;)
I'm not!