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Technical News & Discussion => Windows News & Discussion => Topic started by: sparky on Aug 15, 2014, 10:26:59

Title: Latest Patches can BSOD Windows 7 64bit
Post by: sparky on Aug 15, 2014, 10:26:59
I see good old MS have done it again.

Be warned if your running W7 64 bit!

http://www.infoworld.com/t/microsoft-windows/blue-screen-stop-0x050-error-reported-systems-installing-kb2976897-kb2982791-and-kb2970228-248363 (http://www.infoworld.com/t/microsoft-windows/blue-screen-stop-0x050-error-reported-systems-installing-kb2976897-kb2982791-and-kb2970228-248363)
Title: Re: Latest Patches can BSOD Windows 7 64bit
Post by: Simon on Aug 15, 2014, 12:20:42
I had a big update this morning, but mine is 32 bit so hopefully should be OK.  That said, I haven't restarted it yet.
Title: Re: Latest Patches can BSOD Windows 7 64bit
Post by: sparky on Aug 15, 2014, 13:13:43
It seems like users are finding a way to fix it by booting from a DVD and removing the following file:

c:\Windows\System32\FNTCACHE.DAT

It seems to be only Windows 7 64 bit and possibly Windows Server 2008 64bit, at least only those being reported so far.

More info here: http://www.infoworld.com/t/microsoft-windows/users-find-fix-botched-kb-2982791-and-kb-2970228-windows-update-248476 (http://www.infoworld.com/t/microsoft-windows/users-find-fix-botched-kb-2982791-and-kb-2970228-windows-update-248476)
Title: Re: Latest Patches can BSOD Windows 7 64bit
Post by: zappaDPJ on Aug 15, 2014, 14:54:00
I'm running Windows 7 64 bit and I got those updates yesterday. So far I've not encountered a BSOD but I have only rebooted once. Thanks for the heads up :)
Title: Re: Latest Patches can BSOD Windows 7 64bit
Post by: Technical Ben on Aug 15, 2014, 16:28:21
Same here. I hold off of most updates for a little while because of this (and backup before most big updates :P ).
Title: Re: Latest Patches can BSOD Windows 7 64bit
Post by: zappaDPJ on Aug 15, 2014, 17:19:47
I'm fairly sure Microsoft performs a system save before applying any update so in theory you can always roll back assuming you can get your PC to boot!
Title: Re: Latest Patches can BSOD Windows 7 64bit
Post by: Technical Ben on Aug 15, 2014, 17:47:32
That's if it boots. Thus the manual backup on a non-OS dependant choice. ;)
Title: Re: Latest Patches can BSOD Windows 7 64bit
Post by: Clive on Aug 15, 2014, 23:03:04
Unforgivable!  Two of my machines are Win 7 64 bit but I always wait a couple of weeks before unleashing the patches.  I was caught once before when using Win 95 and had to phone MS in America to get it sorted.  To be fair, a very cute American girl phoned me every day for over a week until it was fixed.   :whistle:
Title: Re: Latest Patches can BSOD Windows 7 64bit
Post by: sparky on Aug 18, 2014, 15:38:48
Well, it looks like the patches have been pulled as of Midnight last night.
Microsoft seem to be recommending uninstalling them.
http://www.infoworld.com/t/microsoft-windows/microsoft-yanks-botched-black-tuesday-patches-kb-2982791-kb-2970228-kb-2975719-and-kb-2975331-248582
Title: Re: Latest Patches can BSOD Windows 7 64bit
Post by: Simon on Aug 18, 2014, 15:41:52
Again...  ::)
Title: Re: Latest Patches can BSOD Windows 7 64bit
Post by: sparky on Aug 18, 2014, 15:48:06
I have developed a different approach to these patches lately, since being caught out once before.
I have automatic updates turned off, I get the notification only.
I'll then wait for a few weeks and install them just before the next lot are due!  ;)  Hopefully any bugs have been fixed by that point. :thumb:
Title: Re: Latest Patches can BSOD Windows 7 64bit
Post by: zappaDPJ on Aug 18, 2014, 16:18:11
I had all these updates but now I can only find one which I've uninstalled. Odd.
Title: Re: Latest Patches can BSOD Windows 7 64bit
Post by: Technical Ben on Aug 18, 2014, 17:36:34
Quote from: Clive on Aug 15, 2014, 23:03:04
Unforgivable!  Two of my machines are Win 7 64 bit but I always wait a couple of weeks before unleashing the patches.  I was caught once before when using Win 95 and had to phone MS in America to get it sorted.  To be fair, a very cute American girl phoned me every day for over a week until it was fixed.   :whistle:
Everyone looks cute over the phone/radio to me.  :whistle: :blush:
Title: Re: Latest Patches can BSOD Windows 7 64bit
Post by: Clive on Aug 18, 2014, 19:07:12
 :laugh:  too true!  I can see that on Mrs Clive's machine, they are downloaded but waiting installation.  How can I stop that batch of patches from installing?  MS has deleted the rogue patch from future downloads. 
Title: Re: Latest Patches can BSOD Windows 7 64bit
Post by: Simon on Aug 18, 2014, 19:32:20
Turn off automatic updates?
Title: Re: Latest Patches can BSOD Windows 7 64bit
Post by: Clive on Aug 18, 2014, 20:46:37
They are turned off on both my computers and they were turned off on Mrs Clive's.  But somehow the setting has changed which allows the updates to download but not install until I OK it.  I've now disabled automatic updates but now I'm left with a time bomb lurking on her computer!  How can I remove the offending download before it gets accidentally installed?
Title: Re: Latest Patches can BSOD Windows 7 64bit
Post by: Simon on Aug 18, 2014, 21:15:01
I expect there is a way, but it's in a kind of limbo state at the moment, so it might not be easy...  and I don't know it.  ;D
Title: Re: Latest Patches can BSOD Windows 7 64bit
Post by: Clive on Aug 18, 2014, 22:02:20
 ::)  A very useful answer.   :laugh:
Title: Re: Latest Patches can BSOD Windows 7 64bit
Post by: Clive on Aug 18, 2014, 22:03:40
Ha!  A system restore should do it!   ;)
Title: Re: Latest Patches can BSOD Windows 7 64bit
Post by: Clive on Aug 18, 2014, 23:31:50
Sorted!  It's rolled back to August 5th which is before the current batch of updates was downloaded.  Now I can choose to not install that one once I find the KB number of the MS malware. 
Title: Re: Latest Patches can BSOD Windows 7 64bit
Post by: Simon on Aug 18, 2014, 23:42:16
By which time it will have downloaded it again!  :laugh:
Title: Re: Latest Patches can BSOD Windows 7 64bit
Post by: sparky on Aug 19, 2014, 08:58:50
Clive, you should be safe now.

MS appeared to have pulled the dodgy ones and they are not now being "offered".
Title: Re: Latest Patches can BSOD Windows 7 64bit
Post by: Clive on Aug 19, 2014, 09:53:13
Thanks Sparky!  But I've now disabled automatic updates again so there will be no more unwanted downloads on that computer.   The system restore took forever and a day!