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Technical News & Discussion => IDNet Help => Topic started by: zappaDPJ on Dec 11, 2013, 23:49:41

Title: Connection issues?
Post by: zappaDPJ on Dec 11, 2013, 23:49:41
I'm having a lot of problems connecting to various services including my servers and various websites tonight. It's been going on for a few hours and I can see from other IDNet BQMs others are starting to have the same issue.

(http://www.thinkbroadband.com/ping/share-thumb/a1e8e0cc0a5b0d69962797e562383ca8-11-12-2013.png) (http://www.thinkbroadband.com/ping/share/a1e8e0cc0a5b0d69962797e562383ca8-11-12-2013.html)

Although it doesn't look like anything much, I have latency measured in minutes to many (but not all) sites situated outside the U.K. e.g.

http://www.purevb.com/
http://www.worldoflogs.com/

I'm really surprised nobody else has report this here as I can see I'm not the only one affected.
Title: Re: Connection issues?
Post by: jane on Dec 12, 2013, 00:02:20
Behaving badly for me too. For example I can't get to ancestry.co.uk. I thought it was just me then decided to check in here. glad I did - thanks for posting
Title: Re: Connection issues?
Post by: Simon on Dec 12, 2013, 00:02:38
I have to admit, my connection has been sh*te in general tonight, but it was worse trying to access non-UK based sites.  I gave up trying to get in here about half an hour ago, though, and have currently resorted to 3G. 
Title: Re: Connection issues?
Post by: jane on Dec 12, 2013, 00:28:15
It's hit and miss. BTW I think ancestry is hosted in the US despite being .co.uk. I also had to re-login on here to post again. Things are really acting weirdly. Time to call it a night I think  :(
Title: Re: Connection issues?
Post by: zappaDPJ on Dec 12, 2013, 00:35:13
I can see that whatever the issue was it's just been fixed. Hopefully it'll stay fixed. Thanks for the confirmations :thumb:
Title: Re: Connection issues?
Post by: Gary on Dec 12, 2013, 07:37:52
Quote from: zappaDPJ on Dec 12, 2013, 00:35:13
I can see that whatever the issue was it's just been fixed. Hopefully it'll stay fixed. Thanks for the confirmations :thumb:
Seems to b the same pattern as before, the packetloss stops at midnight of there abouts and all returns to normal, Zap. Have a look at here http://craigswebsites.co.uk/ping/
Title: Re: Connection issues?
Post by: mervl on Dec 12, 2013, 10:19:41
I just wonder if it's the same (intermittent ) issue as before: a business user hogging bandwidth doing many updates simultaneously? That's just the nature of the business: we get the benefit of a business-class service, with the odd business-class problem, I suppose.  ??? The competition for the most part segregate their business users, have massive capacity or manage pro-actively, with the economies of scale or prices to match.
Title: Re: Connection issues?
Post by: Gary on Dec 12, 2013, 10:35:37
Quote from: mervl on Dec 12, 2013, 10:19:41
I just wonder if it's the same (intermittent ) issue as before: a business user hogging bandwidth doing many updates simultaneously? That's just the nature of the business: we get the benefit of a business-class service, with the odd business-class problem, I suppose.  ??? The competition for the most part segregate their business users, have massive capacity or manage pro-actively, with the economies of scale or prices to match.
I did think of that, but then are we getting the benefits of business class BB if we get the short stick so to speak  :-\
Title: Re: Connection issues?
Post by: Steve on Dec 12, 2013, 10:40:01
It's worth keeping an eye on and I for one have missed the odd Premier League game I wouldn't have minded watching. ;)
Title: Re: Connection issues?
Post by: Gary on Dec 12, 2013, 10:45:35
Quote from: Steve on Dec 12, 2013, 10:40:01
It's worth keeping an eye on and I for one have missed the odd Premier League game I wouldn't have minded watching. ;)
;D
Title: Re: Connection issues?
Post by: Simon on Dec 12, 2013, 12:03:23
I remember when all you needed to watch TV was an aerial.  ;)  (And a TV, of course). 
Title: Re: Connection issues?
Post by: zappaDPJ on Dec 12, 2013, 12:16:12
I'd take a guess that last night's issue was a problem with one of the peering partners and separate from the packet loss issue. I had full throughput from a speed test I conducted at the time but most of the web was still unreachable. Hopefully that was a one off. As for the packet loss, that's creeping back but it's not had any noticeable impact on me as yet.
Title: Re: Connection issues?
Post by: Gary on Dec 12, 2013, 13:24:25
Quote from: zappaDPJ on Dec 12, 2013, 12:16:12
I'd take a guess that last night's issue was a problem with one of the peering partners and separate from the packet loss issue. I had full throughput from a speed test I conducted at the time but most of the web was still unreachable. Hopefully that was a one off. As for the packet loss, that's creeping back but it's not had any noticeable impact on me as yet.
Support say packet loss is nothing in their network and is probably a peering point although they will monitor it...time will tell I guess. I am fed up of the constant niggles at the moment tbh.
Title: Re: Connection issues?
Post by: Den on Dec 12, 2013, 13:25:17
Could it have anything with Microsoft update Tuesday?
Title: Re: Connection issues?
Post by: Simon on Dec 12, 2013, 13:28:54
I didn't get any!  :bawl:
Title: Re: Connection issues?
Post by: Glenn on Dec 12, 2013, 13:34:08
I got at least 1, forgot to turn off the PC last night, it woke me up at 3.30 as it rebooted.
Title: Re: Connection issues?
Post by: Gary on Dec 12, 2013, 16:07:28
Quote from: Den on Dec 12, 2013, 13:25:17
Could it have anything with Microsoft update Tuesday?
Nope the patches tend to be staggered a bit as not everyone updates at the same time.