IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: keybored on Nov 11, 2013, 14:27:59

Title: Keeping an idnet.com email address
Post by: keybored on Nov 11, 2013, 14:27:59
Sadly leaving idnet and have just received my MAC code. I use Outlook 2007 and would like to carry on using one of my idnet.com email addresses for the time being when I move to BT, yes I know ::), so is it just a case of changing the incoming/outgoing mail servers in the account settings? I seem to remember somebody saying the email address would stay live provided it's being used or does that only refer to webmail? Thanks for any help; slightly stressed as also moving house shortly as well  :(
Title: Re: Keeping an idnet.com email address
Post by: Simon on Nov 11, 2013, 14:37:49
I believe the email address will stay 'alive' as long as it remains active. 
Title: Re: Keeping an idnet.com email address
Post by: Glenn on Nov 11, 2013, 14:38:14
Simon is correct.
Title: Re: Keeping an idnet.com email address
Post by: keybored on Nov 11, 2013, 14:53:49
Thanks gents; I've already been given a btinternet.com email address for the new place which obviously uses mail.btinternet.com as the incoming and outgoing servers, so will they replace the current incoming (mail.idnet.com) or the outgoing (smtp.idnet.com) to still receive my idnet emails?
Title: Re: Keeping an idnet.com email address
Post by: brian_idnet on Nov 11, 2013, 15:19:14
Hi,

For incoming email, you will still need to use mail.idnet.com. For outgoing email, you can use smtp.idnet.com with authentication (using the same username and password that you use for incoming email) or the SMTP server of your new supplier. Some network providers prevent the use of 3rd party SMTP servers, in this case you will need to use the SMTP server of your new supplier.

Regards,

Brian
IDNet
Title: Re: Keeping an idnet.com email address
Post by: keybored on Nov 11, 2013, 15:32:23
Thanks Brian, that's just what I needed.
Title: Re: Keeping an idnet.com email address
Post by: Den on Nov 11, 2013, 20:01:33
Hi, When I moved over to BT in August I contacted Idnet and they were most helpful about the use of idnet.com emails and it is still my preferred way of receiving messages.  ;D