Hi all
Does anyone know about giving notice to quit the phone line account? I have ISP elsewhere but need now to move both ISP and phone line again together. I need to give a month's notice but does it have to end on a certain day of the month or just one month from time of giving it?
I have a feeling nobody will know so will email them on Monday but still.
I believe it's a month from the giving notice date, Ann, and if that crosses over into another billing cycle, they refund you what's due pro-rata. But, I could be wrong, so unless anyone comes up with something more definite, it might be best to check with them on Monday.
Thanks Simon. I will check on Monday. I'm terribly sad to go both from IDNet and BE, but BE have sold out to Sky and I can't bring myself to pay that company anything so go I must. And it makes financial sense to bundle the line and internet together from now.
I've actually paid IDNet for a year so will leave it to them to work out the refund.
Ha! After more investigation of the new deal I don't think I'm going to do it now. Will have to look more.