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Technical News & Discussion => IDNet Help => Topic started by: jameshurrell on Jun 05, 2013, 14:49:34

Title: Some sites not resolving
Post by: jameshurrell on Jun 05, 2013, 14:49:34
Just started to notice that some websites are not resolving here - for example thinkbroadband.com and a client website. Other sites seem to be unaffected.

I checked the sites that are not working here on a non-IDNet network (that I can access no problem) and all the sites are loading fine.

Router is fine, hasn't disconnected etc...

Anyone else?

Edit - doing a tracert to the website that are down (to me) times out in IDNet's network.
Title: Re: Some sites not resolving
Post by: Gary on Jun 05, 2013, 14:51:23
Yep Im having this as well, I was in the middle of a game download when it happened  :mad: BBC website loads but some images are not, Facebook seems fine, cant reach Apple though.
Title: Re: Some sites not resolving
Post by: Ruerin on Jun 05, 2013, 14:52:21
American-hosted sites don't seem to resolve at all for me.
Title: Re: Some sites not resolving
Post by: Bill on Jun 05, 2013, 14:53:08
Yeah, me.

Odd- I can reach tbb for the BQMs- lots of solid red, which would indicate it can't reach me :dunno:

Can't reach the forums... no obvious rhyme or reason that I can see, except the sites I've tried outside the UK don't work.
Title: Re: Some sites not resolving
Post by: jameshurrell on Jun 05, 2013, 14:53:42
Quote from: Ruerin on Jun 05, 2013, 14:52:21
American-hosted sites don't seem to resolve at all for me.

I can get to some US hosted sites, but not others.
Title: Re: Some sites not resolving
Post by: Gary on Jun 05, 2013, 14:54:03
I have lost the BBC's rss feed but not IDNets  :dunno: Sky catchup etc is not resolving either
Title: Re: Some sites not resolving
Post by: davej99 on Jun 05, 2013, 14:55:52
Same here. Sites not loading or taking an age. Began about 5 mins ago. Past telehouse, get trace route time outs.

Dave
Title: Re: Some sites not resolving
Post by: brian_idnet on Jun 05, 2013, 14:56:53
Hi All,

Looks like something outside of our network may have blipped. Everything appears ok within our network, it might be worth trying a reboot

Regards,

Brian
IDnet
Title: Re: Some sites not resolving
Post by: Bill on Jun 05, 2013, 14:58:40
A right pain... Folding@Home was about to upload a completed Work Unit with lots of lovely points, and now it can't >:(
Title: Re: Some sites not resolving
Post by: Bill on Jun 05, 2013, 15:04:44
Some sites have come back on their own, but not others... think I'll go shopping and see what's happened when I get back ;D
Title: Re: Some sites not resolving
Post by: Gary on Jun 05, 2013, 15:05:38
Quote from: Bill on Jun 05, 2013, 15:04:44
Some sites have come back on their own, but not others... think I'll go shopping and see what's happened when I get back ;D
Its a sunny day I'll go enjoy it and see whats happened later  :)
Title: Re: Some sites not resolving
Post by: jameshurrell on Jun 05, 2013, 15:11:40
For anyone else interested, a reboot hasn't solved anything.

All it's done is lost me a half a meg off my sync. :slap:
Title: Re: Some sites not resolving
Post by: Gary on Jun 05, 2013, 15:13:36
Quote from: jameshurrell on Jun 05, 2013, 15:11:40
For anyone else interested, a reboot hasn't solved anything.

All it's done is lost me a half a meg off my sync. :slap:
I wondered if that would happen  :( In in the middle of a new training period and really dont want to muck it up. I really wanted that game.  :sigh:
Title: Re: Some sites not resolving
Post by: Moonshine on Jun 05, 2013, 15:16:50
Most of the websites I've tried to access in the last half an hour are not loading.....
Title: Re: Some sites not resolving
Post by: nomad101 on Jun 05, 2013, 15:20:43

I don't think a reboot would fix this.  A traceroute to my rack in Maidenhead (just outside London) never gets past Telehouse:

  1    <1 ms    <1 ms    <1 ms  router [192.168.12.1]
  2    18 ms    18 ms    18 ms  telehouse-gw4-lo1.idnet.net [212.69.63.98]
  3  telehouse-gw6-gi4-400.idnet.net [212.69.63.246]  reports: Destination net unreachable.

Trace complete.
Title: Re: Some sites not resolving
Post by: psp83 on Jun 05, 2013, 15:21:17
Some sites not loading, some are loading slow, but the ones that are loading, are loading faster than normal  ;D

Most of the sites not loading for me are to do with my work I'm doing today, so I'm not really bothered with it being a nice day  :laugh:
Title: Re: Some sites not resolving
Post by: jameshurrell on Jun 05, 2013, 15:23:20
Quote from: nomad101 on Jun 05, 2013, 15:20:43
I don't think a reboot would fix this.  A traceroute to my rack in Maidenhead (just outside London) never gets past Telehouse:

Agreed, however I thought I would try it just so that we can say well, we've rebooted and it's done nothing. This issue looks like it is located in an onward transit link to me.
Title: Re: Some sites not resolving
Post by: Baz on Jun 05, 2013, 15:24:05
yeah getting the same as most people have said, I dont want to reboot either.


north east uk
Title: Re: Some sites not resolving
Post by: Gary on Jun 05, 2013, 15:24:11
Mine are all starting to come back now :)
Title: Re: Some sites not resolving
Post by: SimonM_IDNet on Jun 05, 2013, 15:26:14
Hi all,

As Gary said it appears that things are returning to normal. I am able to resolve most of the domains on my test kit that I could not earlier. Not getting any dropped pack warnings either.

I would advise just to keep an eye on it for now as this looks to be mostly resolved. *ninja edit* I just confirmed with one of the guys on networks that an issue was identified with one of the peers and was fixed.

Kind regards
Simon Mulliss
IDNet support
Title: Re: Some sites not resolving
Post by: nomad101 on Jun 05, 2013, 15:26:55
Quote from: Gary on Jun 05, 2013, 15:24:11
Mine are all starting to come back now :)

Yep, seems to be sorting itself out now.
Title: Re: Some sites not resolving
Post by: jameshurrell on Jun 05, 2013, 15:37:14
Agreed, sites coming back now. Thanks for the updates.
Title: Re: Some sites not resolving
Post by: Gary on Jun 05, 2013, 15:39:51
Quote from: SimonM_IDNet on Jun 05, 2013, 15:26:14
*ninja edit* I just confirmed with one of the guys on networks that an issue was identified with one of the peers and was fixed.

Kind regards
Simon Mulliss
IDNet support
cant beat a Ninja edit for info.  cheers Simon. :)
Title: Re: Some sites not resolving
Post by: Bill on Jun 05, 2013, 16:26:46
Typical- 5 minutes after I leave the house it all comes back up again!

Ah well, such is life... thanks for the update Simon.
Title: Re: Some sites not resolving
Post by: zappaDPJ on Jun 05, 2013, 16:55:02
I had some odd things occurring this afternoon but didn't think to check here :slap:
Title: Re: Some sites not resolving
Post by: Bill on Jun 05, 2013, 17:03:35
You don't usually even need to read any posts- just look at the bottom of the index page and see how many users are online :P
Title: Re: Some sites not resolving
Post by: zappaDPJ on Jun 05, 2013, 20:31:13
And there's me thinking it's because we are popular :'(
Title: Re: Some sites not resolving
Post by: Ruerin on Jun 05, 2013, 21:56:11
I'm still getting the odd timeout here and there. Perhaps it's time for a reboot!
Title: Re: Some sites not resolving
Post by: Gary on Jun 05, 2013, 23:27:35
All working ok here, I guess it could also be affected by what DNS service you use