IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: andrue on Jun 03, 2013, 13:30:38

Title: Anyone else just had an outage?
Post by: andrue on Jun 03, 2013, 13:30:38
Connection came back after I power cycled the router.
Title: Re: Anyone else just had an outage?
Post by: Gary on Jun 03, 2013, 13:33:39
All fine here.
Title: Re: Anyone else just had an outage?
Post by: zappaDPJ on Jun 03, 2013, 19:27:18
I can't see anything amiss on the staff BQMs.
Title: Re: Anyone else just had an outage?
Post by: andrue on Jun 03, 2013, 21:06:06
Oh well. Just have to keep an eye on it then. Router has been fine since installed several weeks ago. I did re-enable IPv6 last night though.
Title: Re: Anyone else just had an outage?
Post by: karvala on Jun 03, 2013, 22:48:08
Not an outage as such (i.e. no loss of sync or even PPP layer), but I'm still being redirected to the BT test page with a message that the connection to my ISP is down occasionally.  Never lasts more than a few minutes at a time, generally, but annoying when it happens.  If it's not being widely reported, I'm assuming it's actually someone messing around in my local exchange, although it only started after the big BT outage on Friday.
Title: Re: Anyone else just had an outage?
Post by: zappaDPJ on Jun 04, 2013, 11:23:29
I used to get that all the time but never when my connection was down. The only way I could cure it was to enter my preferred DNS directly into all my PC's TCP/IP settings.
Title: Re: Anyone else just had an outage?
Post by: brian_idnet on Jun 04, 2013, 14:13:56
Hi Karvala,

Sometimes after a BT outage, the router can cache the BT holding page, the only way to clear this is usually by either a factory reset of the router to clear it's internal cache or to specify DNS in TCP/IP settings on the local PC.

Regards,

Brian
IDNet
Title: Re: Anyone else just had an outage?
Post by: karvala on Jun 04, 2013, 15:36:26
Quote from: brian_idnet on Jun 04, 2013, 14:13:56
Hi Karvala,

Sometimes after a BT outage, the router can cache the BT holding page, the only way to clear this is usually by either a factory reset of the router to clear it's internal cache or to specify DNS in TCP/IP settings on the local PC.

Regards,

Brian
IDNet

Hi Brian,

Many thanks for the reply; that broadly makes sense, and it's certainly something I'll try if the problem persists, although I'm not quite sure how in that case the problem could be intermittent, i.e. on one occasion I can find the website fine, then a few minutes later the same website would yield  the BT login page, then a few minutes later I can access the website again.
Title: Re: Anyone else just had an outage?
Post by: brian_idnet on Jun 04, 2013, 16:28:46
Hi Karvala,

It can be a bit random on whether the router supplies it cached one or if it requests a new one directly from the remote web server, either resetting the router or specifying DNS will clear the issue though. This tends to be more common on PPPoE type routers on FTTC services than on ADSL type setups though.

regards,

Brian
IDNet Support
Title: Re: Anyone else just had an outage?
Post by: andrue on Jun 04, 2013, 17:20:28
Did it again. I've disabled IPv6 (well..set it to local only) and I'll see what happens. I think this is also the first time I've used the router with a VPN for an extended time. Technology is all well and good but damn - it'd be nice if just worked without all the faffing around  :rant2:
Title: Re: Anyone else just had an outage?
Post by: mervl on Jun 04, 2013, 18:07:07
Quote from: andrue on Jun 04, 2013, 17:20:28
Technology is all well and good but damn - it'd be nice if just worked without all the faffing around  :rant2:

+1. Us lay people agree. We wouldn't need to faff around with all these IT-types then!   :fingers: