IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: jane on May 13, 2013, 18:38:27

Title: problem sending mail
Post by: jane on May 13, 2013, 18:38:27
I anyone else having problems with the smtp server?
Title: Re: problem sending mail
Post by: Simon on May 13, 2013, 18:43:37
Yup - seems to connect, but stalls on sending.
Title: Re: problem sending mail
Post by: zappaDPJ on May 13, 2013, 19:31:19
It's still down for me.
Title: Re: problem sending mail
Post by: sunray2 on May 13, 2013, 19:34:07
Same story for me I'm afraid!

Gavin
Title: Re: problem sending mail
Post by: Simon on May 13, 2013, 19:38:31
I've alerted IDNet.
Title: Re: problem sending mail
Post by: Simon on May 13, 2013, 20:56:48
Emails working for me now.
Title: Re: problem sending mail
Post by: Clive on May 13, 2013, 22:00:47
It's useful to have web based e-mail such as Yahoo and GMail as a back up or simply use them all the time. 
Title: Re: problem sending mail
Post by: Simon on May 13, 2013, 22:14:46
It is useful to have a backup, but I've found IDNet's email to be pretty reliable on the whole. 
Title: Re: problem sending mail
Post by: Clive on May 13, 2013, 22:19:57
I have two ISP's so web based mail means I can access my mail using either ISP.   ;)
Title: Re: problem sending mail
Post by: SimonM_IDNet on May 14, 2013, 09:37:09
Hi,

There was a reported issue with the SMTP server last night. I my self was notified around 8pm after some calls were raised by our out of hours team. This was resolved shortly after when one of our server team managed to find the issue and fix it.

Hopefully this did not cause you guys too much disruption and apologies for any caused.

Kind regards
Simon Mulliss
IDNet support
Title: Re: problem sending mail
Post by: Simon on May 14, 2013, 10:27:53
Thanks Simon.  :thumb: