IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: mk1 on Apr 13, 2013, 11:03:07

Title: Idnet Website Login Issue
Post by: mk1 on Apr 13, 2013, 11:03:07
Hello,

Is anyone else having issues logging into the idnet account pages this morning? It just times out when submitting credentials?
Title: Re: Idnet Website Login Issue
Post by: lozcart on Apr 13, 2013, 11:32:11
I can't log in either mk1 it just times out as you state.
Title: Re: Idnet Website Login Issue
Post by: mk1 on Apr 13, 2013, 11:44:25
Quote from: lozcart on Apr 13, 2013, 11:32:11
I can't log in either mk1 it just times out as you state.

I guess it might be down for maintenance or something, personal webspace appears not to be working when i try to log in via ftp :(
Title: Re: Idnet Website Login Issue
Post by: Simon on Apr 13, 2013, 11:56:23
I'm getting 'Internal Server Error'.  I've alerted IDNet to the issue. 
Title: Re: Idnet Website Login Issue
Post by: mk1 on Apr 13, 2013, 11:57:43
Quote from: Simon on Apr 13, 2013, 11:56:23
I'm getting 'Internal Server Error'.  I've alerted IDNet to the issue. 

Thanks Simon, keeping a look out for it getting fixed!
Title: Re: Idnet Website Login Issue
Post by: Dakota2 on Apr 13, 2013, 11:58:22
Is there anyway we can get it fixed today? I could really do with knowing my bandwith utilisation!

regards

Dakota
Title: Re: Idnet Website Login Issue
Post by: Simon on Apr 13, 2013, 12:09:50
You could try ringing, but I'm not sure the out of hours team will be able to do anything.   I've emailed, so hopefully someone will pick it up. 
Title: Re: Idnet Website Login Issue
Post by: Baz on Apr 13, 2013, 12:46:05
its ok here  :dunno:


oppps no its not  :) :)
Title: Re: Idnet Website Login Issue
Post by: mk1 on Apr 13, 2013, 14:37:05
Still cannot log in to the website :( any response Simon?
Title: Re: Idnet Website Login Issue
Post by: Gary on Apr 13, 2013, 14:54:16
My idnet rss feed has gone down as well  :(
Title: Re: Idnet Website Login Issue
Post by: Simon on Apr 13, 2013, 16:11:07
Sorry, no responses yet.
Title: Re: Idnet Website Login Issue
Post by: Simon on Apr 13, 2013, 16:36:40
The customer portal has now been reset, and works for me.
Title: Re: Idnet Website Login Issue
Post by: BrianM on Apr 13, 2013, 16:43:19
Fixed for me too  :thumb:
Title: Re: Idnet Website Login Issue
Post by: mk1 on Apr 13, 2013, 17:04:32
Yeap its working now, Thanks  :)