IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: Baz on Jan 26, 2013, 10:25:49

Title: packages
Post by: Baz on Jan 26, 2013, 10:25:49
is there a page some where with all the old packages on,the ones before IDNet brought the new ones in.

I need to see what Im getting with my phone deal with them but im still on the old deals and havent upgraded
Title: Re: packages
Post by: Steve on Jan 26, 2013, 10:45:19
No idea Baz, I'm not an IDNet phone user and there's no copy of that page in the national webarchives either.
Title: Re: packages
Post by: Simon on Jan 26, 2013, 10:48:28
I could be wrong, but I don't think the phone alone packages changed, did they?
Title: Re: packages
Post by: mervl on Jan 26, 2013, 13:30:41
I'm still on an old phone package: if I click on Details on Phone package page of my account pages I get details of call charges for my line, and the rental and charges for any add-ons are shown in the electronic invoice. The only "missing" info is as far as I can see is that being on the old "Anytime Light" calls package there was/is a limit to the cumulative number of free calling minutes in a month - something like 300 (but I might be making that figure up!). Simple answer is to ask CS for the info you require (during office hours of course).
Title: Re: packages
Post by: Baz on Jan 26, 2013, 15:29:51
ok thanks every one.

Not sure Simon, I cant remember and Mervl thats the same package im on and yes I wanted to know  the allowances etc.

Thanks
Title: Re: packages
Post by: psp83 on Feb 04, 2013, 13:42:56
http://web.archive.org/web/20120505230459/http://www.idnet.net/solutions/
Title: Re: packages
Post by: colonelsun on Feb 05, 2013, 13:45:23
Thank God for Google searches. Originally looking for a private firm specialising in dentures for my gran, via a thoroughly dull feature on Trident missiles and a male masseur Iden in Bulgaria, Google threw up this discussion about IDNET.

I had no idea things had changed. Did i miss the email?

Just a quickie question as i'm recovering from surgery and still under the influence of the anaesthetic: I previously subscribed to the Pro package, with no phone deal...just the broadband, but i notice the rewritten packages work out at about 50p extra for me, with a daily allowance of 100GB, i'd be making a small gain on my daily allowance in GBs as i can only receive ADSL but i should be grateful for small things.....as i told my ex wife on our honeymoon.

So if i get this right i simply change packages via the IDNET website and there's nothing else to do? I'm really not up to having to do much brain work right now but i can press a button or two. Thanks.
Title: Re: packages
Post by: Simon on Feb 05, 2013, 18:18:40
Firstly, there was no email.

Secondly, no we don't know why.  ;D

Thirdly, yes you can upgrade via the website and there's a little comments box where you can put something like "package upgrade only". 

Fourthly, hope you feel better soon, and glad you dropped in!  :thumb:
Title: Re: packages
Post by: colonelsun on Feb 05, 2013, 20:41:59
Oh what a relief to speak to somebody, simon...anybody. Thanks for the prompt response, thanks to IDNET for the increases and thanks to Google's search results for false teeth that bought me here.....via a male masseur in Bulgaria.
Title: Re: packages
Post by: Simon on Feb 05, 2013, 21:10:05
Now we're starting to wonder what the surgery was!   :evil:

The main difference with the new packages, is the lack of peak / off peak restrictions, so you can now use the whole allowance at any time.  :)
Title: Re: packages
Post by: Gary on Feb 06, 2013, 10:53:59
Quote from: colonelsun on Feb 05, 2013, 13:45:23
T i notice the rewritten packages work out at about 50p extra for me, with a daily allowance of 100GB
If it was 100GB a day it would be a bargain, its 100GB a month.  ;)
Title: Re: packages
Post by: colonelsun on Feb 09, 2013, 01:00:28
Ooops....daily, monthly, must have got confused. Which explains why i poured a hot can of Heinz chicken soup all over my spotted dick. Lunchtimes will never seem the same again.
Title: Re: packages
Post by: Gary on Feb 09, 2013, 07:39:26
Quote from: colonelsun on Feb 09, 2013, 01:00:28
Ooops....daily, monthly, must have got confused. Which explains why i poured a hot can of Heinz chicken soup all over my spotted dick. Lunchtimes will never seem the same again.
;D
Title: Re: packages
Post by: sparkler on Feb 09, 2013, 21:54:05
hi i was wondering if that upgrade change a one of only??
Title: Re: packages
Post by: Glenn on Feb 09, 2013, 22:09:05
I don't understand what you are asking.
Title: Re: packages
Post by: Steve on Feb 09, 2013, 22:10:32
It's one way if that's what you mean. I don't think you can go back on to the legacy packages.
Title: Re: packages
Post by: Simon on Feb 10, 2013, 00:15:25
Unless you're asking about the chaRge, which only applies if you actually upgrade the service, not just the package, in which case, yes, they only charge you once per change of service.
Title: Re: packages
Post by: sparkler on Feb 10, 2013, 05:54:42
yes the adsl to adsl2 upgrade charge