IDNetters Forums

Technical News & Discussion => Networking & Routers => Netgear => Topic started by: Simon on Dec 08, 2012, 12:27:53

Title: New DGN2200v3
Post by: Simon on Dec 08, 2012, 12:27:53
I've just changed my 2Wire 2700 for a Netgear DGN2200v3, and am pleased to see an initial jump in speed to 4864 Kbps, from around 3500 Kbps, on ADSL Max, although, I guess this could simply be due to the switch / restart of the connection.

What I have immediately noticed, however, is an 8-10 second delay in the initial connection to all websites.  Once connected, navigation within websites is fast, so it does just seem to be the initial connection that's being affected.  Has anyone else noticed this with this router?
Title: Re: New DGN2200v3
Post by: Steve on Dec 08, 2012, 12:41:34
Do you known what DNS settings your using and is this affecting all your devices.Also check your using the latest firmware, if not update then reset the router
Title: Re: New DGN2200v3
Post by: Simon on Dec 08, 2012, 12:49:08
All set to Auto, Steve.  Doesn't seem to affect the iPhone on WiFi.  Have turned AV off on PC, and that makes no difference.
Title: Re: New DGN2200v3
Post by: Simon on Dec 08, 2012, 12:51:06
Just seen your edit, and it's automatically checked for updates and found none:

Hardware Version    DGN2200v3
Firmware Version    V1.1.00.10_1.00.10
GUI Language Version    V1.0.1.0
Title: Re: New DGN2200v3
Post by: Gary on Dec 08, 2012, 13:01:02
Put the DNS settings in to windows manually and in the router too, otherwise it will use 192.168.0.1 as DNS, saying that my DGND3700v2 does not cause any slow downs browsing and that's its DNS, but I always put my DNS settings into the Mac manually anyway as its speeds up sending email.

Edit seems someone else noticed this http://forum1.netgear.com/showthread.php?t=78734
Title: Re: New DGN2200v3
Post by: Simon on Dec 08, 2012, 13:03:10
OK....  So, showing my ignorance, what are the DNS settings?  :red:
Title: Re: New DGN2200v3
Post by: Gary on Dec 08, 2012, 13:06:59
Quote from: Simon on Dec 08, 2012, 13:03:10
OK....  So, showing my ignorance, what are the DNS settings?  :red:
Have a look on IDNets page it tells you them, they are the servers that you use to resolve lookups on the net, its like a phonebook, you can use IDnets, Googles, OpenDNS Norton's etc. Some are faster, some offer security. I am not sure what IDNets are off the top of my head.
Title: Re: New DGN2200v3
Post by: Steve on Dec 08, 2012, 13:08:48
I agree Gary , it's a manual input under network adaptor properties on the PC

http://www.idnet.net/support/guides/troubleshooting/connection_xp.php

212.69.36.3 212.69.40.3 are the IDNet DNS servers
Title: Re: New DGN2200v3
Post by: Simon on Dec 08, 2012, 13:13:57
Found them - but they're different to yours, Steve  ;D  I got 212.69.36.3 and 212.69.36.2 from http://www.whatsmydns.net/dns/uk/idnet.html

Anyway, manually entering them on the router, and in Windows, seems to have done the trick.  :)
Title: Re: New DGN2200v3
Post by: Gary on Dec 08, 2012, 13:18:07
Quote from: Simon on Dec 08, 2012, 13:13:57
Found them - but they're different to yours, Steve  ;D  I got 212.69.36.3 and 212.69.36.2 from http://www.whatsmydns.net/dns/uk/idnet.html

Anyway, manually entering them on the router, and in Windows, seems to have done the trick.  :)
Thats not IDnets settings they use 212.69.36.3 and 212.69.40.3 as the second DNS, Simon. Log into IDNets main page and go to settings
DNS Servers    212.69.36.3  212.69.40.3
Title: Re: New DGN2200v3
Post by: Simon on Dec 08, 2012, 13:24:09
OK, I've changed them - so how is that other site wrong?  I thought it was a 'live' check.  :dunno:

I've got to go out now, so will respond again later.

Thanks for the help, guys.  :)
Title: Re: New DGN2200v3
Post by: Gary on Dec 08, 2012, 13:31:38
Quote from: Simon on Dec 08, 2012, 13:24:09
OK, I've changed them - so how is that other site wrong?  I thought it was a 'live' check.  :dunno:

I've got to go out now, so will respond again later.

Thanks for the help, guys.  :)
Always use either settings from Third party DNS like OpenDNS or what your ISP tells you in its setting, its generally safer that way, using the wrong ones opens you up to nasties like DNSChanger. Its a bit like making sure you always get your software from the page of the supplier, otherwise who knows what you may download.
Title: Re: New DGN2200v3
Post by: Steve on Dec 08, 2012, 13:58:22
36.3 and 40.3 are DNS resolvers 36.2 and 40.2 are name servers

http://en.wikipedia.org/wiki/Domain_Name_System#DNS_resolvers

Not that I'm much wiser.
Title: Re: New DGN2200v3
Post by: Gary on Dec 08, 2012, 14:11:16
Quote from: Steve on Dec 08, 2012, 13:58:22
36.3 and 40.3 are DNS resolvers 36.2 and 40.2 are name servers

http://en.wikipedia.org/wiki/Domain_Name_System#DNS_resolvers

Not that I'm much wiser.
Think ill leave that for another day, or year  ;D
Title: Re: New DGN2200v3
Post by: pctech on Dec 08, 2012, 20:03:49
Leaving the device to pick up DNS is the easiest way as it should automatically pick up IDNet's settings.

Title: Re: New DGN2200v3
Post by: Simon on Dec 08, 2012, 21:27:50
Yes, and it obviously was, but it was causing a delay in connecting to websites.  Now I've manually input IDNet's DNS on the router and in Windows, the problem is rectified.  I may change one or other, or both, back to Auto at some point, just to see if the problem returns.
Title: Re: New DGN2200v3
Post by: pctech on Dec 08, 2012, 21:33:56
That's odd
Title: Re: New DGN2200v3
Post by: Simon on Dec 08, 2012, 21:36:59
That's why I started the thread, Mitch.
Title: Re: New DGN2200v3
Post by: Steve on Dec 08, 2012, 21:40:55
My suspicion was the PC was looking elsewhere ie the previous router and also inserting the DNS at router level is an IDNet recommending setting not forgetting some routers are now preset for Google DNS
Title: Re: New DGN2200v3
Post by: Simon on Dec 08, 2012, 21:45:21
Is there any way to flush out the old router settings from the PC?
Title: Re: New DGN2200v3
Post by: Glenn on Dec 08, 2012, 21:52:19
From the command prompt ipconfig /flushdns or looking at the properties of the network connection for DNS enteries
Title: Re: New DGN2200v3
Post by: Steve on Dec 08, 2012, 22:07:43
Certainly in changing from the 2wire to the Netgear the gateway address will have changed and if DNS was not set in the network adaptor properties previously the adaptor may have been looking for the previous gateway for DNS information.

I tend to let the router pick up the DNS automatically as it should pick up IDNet's and then set the adaptor DNS to which ever is my flavour of the month.
Title: Re: New DGN2200v3
Post by: Simon on Dec 08, 2012, 22:23:32
I've changed it all back to Auto, and flushed the DNS cache, but the delay has now returned.
Title: Re: New DGN2200v3
Post by: Simon on Dec 08, 2012, 22:27:16
I've now put the manual settings back into Windows, but left the router on Auto, and the issue is resolved.  Odd that this never happened with the 2Wire.
Title: Re: New DGN2200v3
Post by: Steve on Dec 08, 2012, 22:50:20
The mysteries of networking at least it's fixed
Title: Re: New DGN2200v3
Post by: Simon on Dec 08, 2012, 23:19:52
Indeed.
Title: Re: New DGN2200v3
Post by: Lance on Dec 09, 2012, 00:29:06
Windows will use the settings entered regardless of router settings. Obviously if you don't enter any in Windows, it will default to picking them up from the router.
Title: Re: New DGN2200v3
Post by: Gary on Dec 09, 2012, 07:40:21
Maybe you should swap it out with another unit, it should not behave like that, Windows will pick up the DNS 192.168.0.1 from the router, but that should work. is DHCP still enabled in Windows, Simon? Or was that turned off somehow?
Title: Re: New DGN2200v3
Post by: Simon on Dec 09, 2012, 08:47:25
I'll check when I'm on it later, Gary. 
Title: Re: New DGN2200v3
Post by: Simon on Dec 09, 2012, 22:12:52
DHCP still enabled in Windows, Gary.  Is there anywhere else that remnants of the 2700 could be lurking?  Given that setting the DNS in Windows seems to resolve the issue, doesn't that point to the problem being within the PC, rather than with the router?
Title: Re: New DGN2200v3
Post by: Gary on Dec 09, 2012, 23:13:16
Quote from: Simon on Dec 09, 2012, 22:12:52
DHCP still enabled in Windows, Gary.  Is there anywhere else that remnants of the 2700 could be lurking?  Given that setting the DNS in Windows seems to resolve the issue, doesn't that point to the problem being within the PC, rather than with the router?
The router acts as a DHCP server handing out ip addresses fro your computer and associated gear. It gives all your internal devices a IP of 192.168.0.1 in the case of the Netgear router, some don't the old DGND3300 passed on the proper DNS addresses, but it seems some Os's don't like that. My iMac browses fine but email does not send very fast unless I put my DNS servers in the computer itself. Not sure why your xp setup set up didn't like the router, could be network drivers for your mobo who knows  :dunno: tbh if it works I'd leave it unless it causes issue. Chalk it up to the mystery's of networking. I think later versions of windows have different networking stacks which may be better so maybe its time to break put Windows seven.  :)
Title: Re: New DGN2200v3
Post by: Simon on Dec 09, 2012, 23:41:27
It probably is.  :)
Title: Re: New DGN2200v3
Post by: Gary on Dec 10, 2012, 00:02:19
Quote from: Simon on Dec 09, 2012, 23:41:27
It probably is.  :)
Not before Christmas though  ;)
Title: Re: New DGN2200v3
Post by: Simon on Jan 08, 2013, 11:52:46
My DGN2200v3 was giving me gyp, in that it wouldn't stay logged in for more than about 30 seconds, and then giving 'Page not found' errors until I restarted my browser, and logged in again.  I've now enabled storing of cookies for the router interface, and it seems to have cured the problem, but I've no idea why, or even if the router uses cookies.

Anyway, I have another question - my Wireless Mode is set to 'Up to 145 Mbps', but I see it can be set to 'Up to 300 Mbps'.  I do have occasional WiFi stability issues when at the other end of the flat, so would setting it to the higher setting extend the wireless range?  It does say that the 145 Mbps setting is 'neighbour friendly', so would setting it to 300 be likely to cause interference to my neighbours? 
Title: Re: New DGN2200v3
Post by: cavillas on Jan 08, 2013, 12:05:43
I have the same router and have had it  since its introduction.  I too had connection problems this morning even trying to log into the router home page but a reboot cured this.  It may have been something to do with the other connection issues mentioned elsewhere.  I have had the wireless connection setup at 300 all the time and my wifes lappie has a very fast connection and no interference problems to or from our router.
Title: Re: New DGN2200v3
Post by: Simon on Jan 08, 2013, 12:12:33
Thanks Alf - but is that what the 145 / 300 setting is, the wireless range?
Title: Re: New DGN2200v3
Post by: Steve on Jan 08, 2013, 12:18:25
The 145mbps works on the 20Mhz band width, upping to 300mbps increases the bandwidth to 40Mhz but I think only adds one extra channel for N wireless. There is a risk that interference from neighbouring  N networks then becomes a problem, actually reducing performance not increasing performance. (I think this is why we ended up with the 5Ghz N network as well,)Suggestion try it and see.
Title: Re: New DGN2200v3
Post by: Simon on Jan 08, 2013, 12:20:21
May do that, Steve.  I only have one 'attached' neighbour - the rest would all be out of range anyway, I think.
Title: Re: New DGN2200v3
Post by: Lance on Jan 08, 2013, 12:23:10
I wouldn't worry about the neighbours!
Title: Re: New DGN2200v3
Post by: Simon on Jan 08, 2013, 12:36:52
It doesn't seem to have made much difference at the moment.  I only get the odd dropout, so I'll see how it goes.
Title: Re: New DGN2200v3
Post by: MisterW on Jan 08, 2013, 12:50:10
For information chaps, this thread http://community.plus.net/forum/index.php/topic,104794.msg892810.html#msg892810 over on the PlusNet forums relates to a Netgear router problem whereby it can retain 'old' DNS information. That problem seems to have been confirmed only with PPPoE type ( e.g FTTC ) connections but it could well apply to other NetGear routers.
Title: Re: New DGN2200v3
Post by: Simon on Jan 08, 2013, 12:57:38
:stars:

Thankfully, I don't seem to have the DNS issue any more.   :)
Title: Re: New DGN2200v3
Post by: cavillas on Jan 08, 2013, 16:21:03
Mind you most of MY neighbours are far too old to understand what a computer is let alone what a router is. ;D
Title: Re: New DGN2200v3
Post by: Simon on Jan 08, 2013, 16:37:51
 ;D