IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: Technical Ben on Nov 28, 2012, 18:25:52

Title: Webmail not working?
Post by: Technical Ben on Nov 28, 2012, 18:25:52
I want to see if my Email client is now working with IDNet (was failing before). But now I cannot even log in to the webmail client. Any ideas?
:(
Title: Re: Webmail not working?
Post by: Steve on Nov 28, 2012, 18:35:17
Webmail is currently working,just check your login details are correct from your IDNet customer portal ie username = email address + password= email address password. Failing that it's a call to support.
Title: Re: Webmail not working?
Post by: Simon on Nov 28, 2012, 19:31:05
Which webmail URL are you using?  I could only get the secure login to work after the website update, but haven't tried again for a while. 
Title: Re: Webmail not working?
Post by: Technical Ben on Nov 30, 2012, 09:15:48
If I click the webmail link direct from the site I get nothing. Not a problem logging in, a problem getting on the page.  :-X
Title: Re: Webmail not working?
Post by: Glenn on Nov 30, 2012, 09:36:32
I just tried via the front page of www.idnet.com and it worked fine for me using Chrome, have you tried another browser?
Title: Re: Webmail not working?
Post by: Gary on Nov 30, 2012, 09:54:23
Works for me as well using Firefox 17, although I use the https URL normally.
Title: Re: Webmail not working?
Post by: Technical Ben on Nov 30, 2012, 10:07:46
Used Chrome to check too, and Oprea. Does not work. http://webmail.idnet.com/

Does it use flash/Java? I could reinstall those...
Title: Re: Webmail not working?
Post by: zappaDPJ on Nov 30, 2012, 10:10:12
It works for me in IE, FF and Chrome (latest versions of all). I'm not sure what to suggest.
Title: Re: Webmail not working?
Post by: Steve on Nov 30, 2012, 10:26:24
It's 'html.js.chrome.webkit' if that means something to someone, I haven't a clue. :dunno:
Title: Re: Webmail not working?
Post by: Technical Ben on Nov 30, 2012, 10:38:59
Hmmm. Not to worry, I have a couple of spare PCs right now (kitting up from spares/scraps), so will check it on them.
Title: Re: Webmail not working?
Post by: vitriol on Dec 02, 2012, 12:24:17
I've been having problems accessing webmail for a while from my desktop computer.  Laptop and phone work fine.  Weird.

Tried Firefox and Chrome but it just sits there and doesn't do anything.
Title: Re: Webmail not working?
Post by: Technical Ben on Dec 02, 2012, 20:43:16
I did a reset (of all my browsers and DNS cache) after the website update, I don't want to do another. :P