IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: Ardua on Sep 01, 2012, 14:38:49

Title: Account Log In - A Revolving Door
Post by: Ardua on Sep 01, 2012, 14:38:49
Is it just me?  When I log into my IDNet account, I find that I am immediately logged out when SEND is pressed. It reminds me of that old saying "friends are always welcome, but relatives have to make an appointment".
Title: Re: Account Log In - A Revolving Door
Post by: Rik on Sep 01, 2012, 14:53:45
Have you logged in via the tab, and do you allow cookies? Which browser?
Title: Re: Account Log In - A Revolving Door
Post by: Baz on Sep 01, 2012, 17:03:14
working ok for me.

All I can think of is a wrong username or password but it usually tells you if thats wrong
Title: Re: Account Log In - A Revolving Door
Post by: Ardua on Sep 01, 2012, 20:39:58
Seems to like me now.
Title: Re: Account Log In - A Revolving Door
Post by: Ardua on Sep 02, 2012, 09:20:19
Quote from: Rik on Sep 01, 2012, 14:53:45
Have you logged in via the tab, and do you allow cookies? Which browser?

Just checked again this morning and Log In is working fine. I am using 2 Macs with Mountain Lion and Safari 6 with settings 'remembered'. Might be linked to the ongoing work on the new website perhaps?
Title: Re: Account Log In - A Revolving Door
Post by: Rik on Sep 02, 2012, 10:20:13
Shouldn't be, but stranger things have happened.
Title: Re: Account Log In - A Revolving Door
Post by: Aaron on Sep 04, 2012, 00:54:47
I think they've set up something wrong on their IDNet.net account area, been that way for a long time. I've also been immediately signed out in certain places, such as clicking Check line for fibre, or clicking the Call log.
Title: Re: Account Log In - A Revolving Door
Post by: Gary on Sep 04, 2012, 01:19:26
Same here, if I check for fibre it says error and logs me out at the same time.
Title: Re: Account Log In - A Revolving Door
Post by: pctech on Sep 04, 2012, 11:36:41
It's detected you've been eating too much All Bran.

;D
Title: Re: Account Log In - A Revolving Door
Post by: Gary on Sep 04, 2012, 12:49:31
Quote from: pctech on Sep 04, 2012, 11:36:41
It's detected you've been eating too much All Bran.

;D
Don't think there will be any All-Bran in this area for a while somehow  ;)
Title: Re: Account Log In - A Revolving Door
Post by: pctech on Sep 04, 2012, 15:49:35
 ;D Sorry couldn't resist
Title: Re: Account Log In - A Revolving Door
Post by: Gary on Sep 04, 2012, 17:04:51
Quote from: pctech on Sep 04, 2012, 15:49:35
;D Sorry couldn't resist
;D