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Technical News & Discussion => Windows News & Discussion => Topic started by: netn00b on Jul 06, 2012, 09:54:14

Title: Mouse stopped working today ?
Post by: netn00b on Jul 06, 2012, 09:54:14
today the mouse on my main pc is not working. tried it in 2/3 diff usb ports and nothing. last night it was fine.

tried it on my work laptop and it works !

what's likely to be the issue ?

/sad
Title: Re: Mouse stopped working today ?
Post by: Steve on Jul 06, 2012, 10:19:04
Reboot the machine and see if that re installs the driver. Otherwise go into device properties remove mouse drivers from USB ports , reboot and see if that corrects it.

ie. http://www.tomshardware.com/forum/15845-63-windows-mouse-stopped-working






Reinstall USB controllers

-----------------------------

Use the Mouse

================

First, please disconnect all USB devices and then perform the following steps:



1. Click "Start" button, type "devmgmt.msc" (without quotation marks) in the "Search" bar and press "Enter". Click "Continue" if necessary.

2. In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the Host Controller, click "Uninstall" and click "OK".

3. Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".



Then, restart your computer and Windows 7 will reinstall all USB controllers automatically.



Use the Keyboard

================

First, please disconnect all USB devices. Then, go through the following steps:



1. Press "Ctrl + Esc" to open the "Start" menu.

2. Type "devmgmt.msc" in the Search bar and press "Enter". Click "Continue" if necessary.

3. In Device Manger, press Tab and use "Up" and "Down" to move the highlight to "Universal Serial Bus Controllers".

4. Press "Right" and expand it.

5. Press "Down" to move to the first item and press "Delete" to remove it.

6. Repeat the step 5 and uninstall all items under "Universal Serial Bus Controllers".



Then, restart your computer and Windows 7 will reinstall all controllers automatically.

Title: Re: Mouse stopped working today ?
Post by: netn00b on Jul 06, 2012, 10:49:38
thanks steve.  PC is NOT windows 7 - older XP Pro one...does that make a diff to your instructions ?

keyboard is usb and it works so i was surprised the mouse stopped working. i have done a restart and it still not working.

maybe i do a complete cold boot.

Title: Re: Mouse stopped working today ?
Post by: Glenn on Jul 06, 2012, 11:01:11
The basic principle is the same, go into device manager and uninstall all usb devices & controllers, if you have one, use a PS/2 mouse to do it as one of the usb drivers is for the mouse.
Title: Re: Mouse stopped working today ?
Post by: netn00b on Jul 06, 2012, 11:53:07
sadly i dont have a ps2 mouse.
Title: Re: Mouse stopped working today ?
Post by: netn00b on Jul 06, 2012, 12:25:59
ok removed all usb stuff and rebooted.

they all seem to be back and none have any errors - not that they did when i removed them either....

i've plugged the usb mouse back in hey presto !

thank you all.

i shall remember that for the future.

Title: Re: Mouse stopped working today ?
Post by: netn00b on Jul 06, 2012, 12:27:23
ps :

Have a karma both of you on me for your great help  ;D
Title: Re: Mouse stopped working today ?
Post by: Steve on Jul 06, 2012, 12:33:25
That solution has to work sometimes, thank goodness and thanks.
Title: Re: Mouse stopped working today ?
Post by: Glenn on Jul 06, 2012, 12:41:50
Thanks, it's a fix I use at work many times a year.