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Technical News & Discussion => Broadband, Internet & General Computer News & Discussion => Topic started by: Baz on Jun 16, 2012, 19:07:30

Title: garbled page
Post by: Baz on Jun 16, 2012, 19:07:30
I have tried to look at a friends twitter page and just get a load of symbols/black diamonds with ? marks/capital letters/random stuff etc.

whats all that about
:dunno:
Title: Re: garbled page
Post by: Simon on Jun 16, 2012, 19:14:05
Clear your cache.  :)

Either that, or it's an encoding / language issue.
Title: Re: garbled page
Post by: Baz on Jun 16, 2012, 19:19:00
no that didnt work Simon

even the main twitter page is the same


what should the encoding be set to in FF do you know

at the minute its view/character encoding/Unicode (UTF-8)
Title: Re: garbled page
Post by: pctech on Jun 16, 2012, 19:19:48
What browser are you using Baz?

Title: Re: garbled page
Post by: Baz on Jun 16, 2012, 19:21:02
sorry just changed the last post

firefox
Title: Re: garbled page
Post by: pctech on Jun 16, 2012, 19:22:47
Check View > Character Encoding and set it to Unicode (UTF-8) ans then press F5 to refresh.



Title: Re: garbled page
Post by: Baz on Jun 16, 2012, 19:25:17
no still the same
Title: Re: garbled page
Post by: pctech on Jun 16, 2012, 19:27:39
System restart might not be a bad idea.

That's very odd

Checked the twitter homepage and no issue here.

Title: Re: garbled page
Post by: zappaDPJ on Jun 16, 2012, 20:52:02
It could be that FF can't render the selected font for that page. Try Options > Options > Content > Default Font: (Advanced). There are number of options you can change but I'd start with toggling the check box (Allow pages... blah). If that does fix it post back as it means there is more to do :)
Title: Re: garbled page
Post by: Baz on Jun 16, 2012, 22:04:15
No that didnt work Zap
Title: Re: garbled page
Post by: Steve on Jun 16, 2012, 22:27:16
Can you try zooming out on the webpage to make the text smaller and then see if it renders correctly , it's possibly a font that FF cannot display correctly, the problem then is finding which one.
Title: Re: garbled page
Post by: zappaDPJ on Jun 16, 2012, 23:10:46
That could well be it if it's trying to render a bit mapped font. I really would have thought the answer was somewhere on the Options menu I linked as I'm pretty sure it's a font issue rather than a browser/site problem.
Title: Re: garbled page
Post by: Baz on Jun 17, 2012, 11:00:14
Quote from: Steve on Jun 16, 2012, 22:27:16
Can you try zooming out on the webpage to make the text smaller and then see if it renders correctly , it's possibly a font that FF cannot display correctly, the problem then is finding which one.

no not that either Steve.

ive looked through every thing on the options menu and just cant see what it could be.Just to add more to it, the same page loads ok in IE :)

I did see a similar problem in a forum some where that mentioned it was linked to a problem with Helvetica font but I dont have that and havent used it for years,thought it had been changed to Arial or similar  :dunno:

Its no great problem but would be good to get it sorted
Title: Re: garbled page
Post by: Glenn on Jun 17, 2012, 11:42:40
Have you tried another browser or computer, Baz?
Title: Re: garbled page
Post by: Baz on Jun 17, 2012, 12:06:37
yes works ok in IE Glenn

thats whats puzzling about it
Title: Re: garbled page
Post by: pctech on Jun 17, 2012, 13:32:41
Remove/reinstall Firefox?

Title: Re: garbled page
Post by: nowster on Jun 17, 2012, 14:54:19
If you've recently installed or upgraded a software Firewall/Scanner, try turning it off. It's probably interfering with the gzip compression that Firefox has negotiated for that page.
Title: Re: garbled page
Post by: Baz on Jun 17, 2012, 14:54:32
Hmmm  yeah thought of that pctech but seems a bit excessive if its only for a few sites...if that.
Title: Re: garbled page
Post by: Baz on Jun 17, 2012, 14:55:59
Quote from: nowster on Jun 17, 2012, 14:54:19
If you've recently installed or upgraded a software Firewall/Scanner, try turning it off. It's probably interfering with the gzip compression that Firefox has negotiated for that page.

the only updates ive done are anti virus and spy/malware programs
Title: Re: garbled page
Post by: pctech on Jun 17, 2012, 15:11:31
I don't use Twitter so can't help that much.


Title: Re: garbled page
Post by: Baz on Jun 17, 2012, 16:07:13
no probs.thanks for trying every one it might be one of those that just sorts itself out, i'll let you know  :thumb: