IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: Noelle on Jun 01, 2012, 15:13:28

Title: Is something wrong with Ashford CE?
Post by: Noelle on Jun 01, 2012, 15:13:28
Hello,

My connexion is so slow that I can barely access this forum and cannot launch a speed test. Everything was normal last night. I contacted support by email but got no answer so far.

Does anybody know if my CE - Ashford - is suffering from some fault?

Thanks!
Nathalie
Title: Re: Is something wrong with Ashford CE?
Post by: lozcart on Jun 01, 2012, 15:41:44
There is nothing I can see about any problems in Ashford, have you tried switching off and rebooting your router.

I had a colleague this morning contact me who is also on IDnet with problems a quick reboot sorted them out.
Title: Re: Is something wrong with Ashford CE?
Post by: Steve on Jun 01, 2012, 15:48:21
There was some engineering works last night , theoretically it's possible you sync could have taken a hit and dumped your profile (although  it's unusual )


http://status.zen.co.uk/broadband/maintenance-outage-details.aspx?reference=191459


Router stats?  and try wired if using wireless.
Title: Re: Is something wrong with Ashford CE?
Post by: Noelle on Jun 01, 2012, 16:08:09
I rebooted this morning, my connexion was fine for 10 minutes and it failed again.
I rebooted again a few minutes ago and my connexion seems OK. Let's see if it holds.
Thanks!