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Technical News & Discussion => IDNet Help => Topic started by: jezuk1 on May 26, 2012, 12:16:47

Title: Any known issues in Hitchin (LLU) ?
Post by: jezuk1 on May 26, 2012, 12:16:47
Is anybody experiencing issues this morning with LLU DSL in Hitchin? My connection has been going up and down for the past couple of hours.

I contacted support but I don't really like to disturb on the weekend.

(trying to post this message in the short time when the router is synchronised!)

Thanks

Relevant syslog data:

May 26 11:13:12 dsl-7800n.home.gateway   dsl-7800n kernel: Line 0: ADSL link down
May 26 11:13:13 dsl-7800n.home.gateway   dsl-7800n syslog: tc qdisc del dev ppp_0_0_38_1 root 2>/dev/null
May 26 11:13:14 dsl-7800n.home.gateway   dsl-7800n kernel: Line 0: xDSL G.994 training
May 26 11:13:15 dsl-7800n.home.gateway   dsl-7800n pppd[549]: Terminating connection due to link down.
May 26 11:13:25 dsl-7800n.home.gateway   dsl-7800n kernel: Line 0: ADSL G.992 started
May 26 11:13:29 dsl-7800n.home.gateway   dsl-7800n kernel: Line 0: ADSL G.992 channel analysis
May 26 11:13:36 dsl-7800n.home.gateway   dsl-7800n kernel: Line 0: ADSL G.992 message exchange
May 26 11:13:37 dsl-7800n.home.gateway   dsl-7800n kernel: Line 0: ADSL link down
(repeat...)
Title: Re: Any known issues in Hitchin (LLU) ?
Post by: Rik on May 26, 2012, 12:21:13
Nothing I can see covering that area.
Title: Re: Any known issues in Hitchin (LLU) ?
Post by: jezuk1 on May 27, 2012, 01:26:35
I left the router while I went to work, just got home now and I can see from the log things appeared to stabilise mid afternoon so perhaps this was some issue at the local exchange.

That said, I am concerned my line has developed some noise. I went to buy a handset today so I could listen to the line (believe it or not I didn't even have one) and there was some clearly audible scratching sounds on a random intermittent basis although I couldn't link this to the DSL dropping, the audible noise and the DSL losing sync did not coincide.

Either way it's clearly not good to be hearing such noise on the line so I've booked an appointment for a BT engineer to come and sort that side of things out. Fortunately some scratching noise occurred while I was on the phone to the BT fault assistant and she agreed something wasn't right!
Title: Re: Any known issues in Hitchin (LLU) ?
Post by: Steve on May 27, 2012, 07:19:09
 :fingers:
Title: Re: Any known issues in Hitchin (LLU) ?
Post by: Baz on May 27, 2012, 11:06:17
heres a handy site that was posted by pctech  :thumb:     when I had similar issues.

worth a look

http://status.bememberservices.com/
Title: Re: Any known issues in Hitchin (LLU) ?
Post by: Baz on May 27, 2012, 19:51:48
kiss of death to my self there.
start talking about this and I get a drop for about 40mins then again for 20mins   >:(

any one else?   


and gone again as I type. have to say when thinking about it this seems like  a bad spell for drops recently,slow forums too...what's happening to the normally solid service we get
Title: Re: Any known issues in Hitchin (LLU) ?
Post by: pctech on May 27, 2012, 20:07:54
British Telecomilikeiitis?

Developed by other operators' equipment when placed in close proximity to BT's equipment, bit like how chicken pox spreads.

;D
Title: Re: Any known issues in Hitchin (LLU) ?
Post by: jezuk1 on May 30, 2012, 12:03:41
The BT engineer changed the pair I am connected with between the road side box and the exchange. I'm seeing another ~1000kbps sync speed and almost no errors on the line now. Initial impressions are positive, looks like a big improvement. The old pair has been working but causing errors for all these years so I'm glad to see that one gone!

Before:
Line 0: ADSL link up, Path 0, us=1265, ds=16632

After:
Line 0: ADSL link up, Path 0, us=1295, ds=17717
Title: Re: Any known issues in Hitchin (LLU) ?
Post by: Rik on May 30, 2012, 12:05:03
Result. :thumb: