IDNetters Forums

Technical News & Discussion => Broadband, Internet & General Computer News & Discussion => Topic started by: Baz on Apr 28, 2012, 15:38:13

Title: slow forum...
Post by: Baz on Apr 28, 2012, 15:38:13
...at the moment for me.

any one else got the same
Title: Re: slow forum...
Post by: Glenn on Apr 28, 2012, 15:39:34
It's been slow at times throughout the day Baz. It took approx 45 - 60 seconds to post a reply just now.
Title: Re: slow forum...
Post by: Baz on Apr 28, 2012, 15:41:00
yeah thats about the same for me Glenn
Title: Re: slow forum...
Post by: Rik on Apr 28, 2012, 16:18:52
It was completely unresponsive from about 12:30-12:45, Baz.  :(
Title: Re: slow forum...
Post by: Gary on Apr 28, 2012, 16:44:20
Now and then when I post the forum goes slow, never used to be like this :( I know I'm not a regular but its really annoying.
Title: Re: slow forum...
Post by: Baz on Apr 28, 2012, 16:46:30
any ideas why Rik  :dunno:

seems to be just the forum for me and Pals was too
Title: Re: slow forum...
Post by: Glenn on Apr 28, 2012, 16:50:40
We have been told it's something to do with a website that we share the server with.
Title: Re: slow forum...
Post by: Gary on Apr 28, 2012, 16:56:07
Quote from: Glenn on Apr 28, 2012, 16:50:40
We have been told it's something to do with a website that we share the server with.
Small end of a pipe with a website that has a higher priority then, Glenn.  :(
Title: Re: slow forum...
Post by: Steve on Apr 28, 2012, 16:57:24
We do seem to be further down on the food chain. :(
Title: Re: slow forum...
Post by: Gary on Apr 28, 2012, 17:00:22
Quote from: Steve on Apr 28, 2012, 16:57:24
We do seem to further down on the food chain. :(
:( Says a lot without having to use words really. The help site for their own product should have a higher priority.  :shake:
Title: Re: slow forum...
Post by: zappaDPJ on Apr 28, 2012, 17:15:35
I'm a little surprised this has only just been reported as the forums have been running slow or unreachable for a while now. Perhaps it's just that members can't report it if the site is not responding. It would be useful to know how much disruption this is actually causing so if you are having problems please leave a post here even if it's after the event. Thanks :)
Title: Re: slow forum...
Post by: Rik on Apr 28, 2012, 17:50:27
Now sticky...
Title: Re: slow forum...
Post by: pctech on Apr 28, 2012, 19:08:10
Slow from here too at random times.

Title: Re: slow forum...
Post by: JB on Apr 28, 2012, 22:06:25
I moved to Zen just over a month ago and had put the slowness of IDNetters down to no longer being on the same network. Although everything else is normal and fast. Looks like it has nothing to do with my change of provider if IDNet subscribers are experiencing slowness too.
Title: Re: slow forum...
Post by: Rik on Apr 29, 2012, 10:34:16
It's one of the co-hosted sites on the server we share, JB. It hogs all the resources at certain times, and the forum just stops or slows down to an unworkable pace, eg 2 minutes to load a page. We've also had a competition, possibly on the same site, which took us out for some time due to 75,000 people trying to enter it.
Title: Re: slow forum...
Post by: JB on Apr 29, 2012, 10:40:01
Quote from: Rik on Apr 29, 2012, 10:34:16
It's one of the co-hosted sites on the server we share, JB.

Thanks for the info Rik, nice and reassuring. I guess when you make a change you are always suspecting something you are not too familiar with.

Pouring down here in Cheshire with an really strong easterly wind. 18C and sunny on the Costa Blanca. Have got lots to do outside here in UK for the next two months but the WX isn't helping one bit.
Title: Re: slow forum...
Post by: Rik on Apr 29, 2012, 10:43:16
I think we're under the same cloud, JB, it's weird to think it was warm and dry a month ago. :)
Title: Re: slow forum...
Post by: Glenn on Apr 29, 2012, 10:44:28
It started here about 7am yesterday, I don't think it has stopped for more than an hour since.
Title: Re: slow forum...
Post by: Rik on Apr 29, 2012, 10:46:53
Ditto. Still, we only need about another 180 days like this to replenish the aquifers. :)
Title: Re: slow forum...
Post by: Lance on Apr 29, 2012, 10:49:28
Ditto again. I'm getting fed up with it now!
Title: Re: slow forum...
Post by: Simon on Apr 29, 2012, 10:51:28
Sane here, but they'll probably say it's the wrong type of rain.  ::)
Title: Re: slow forum...
Post by: Rik on Apr 29, 2012, 10:53:39
Quote from: Simon on Apr 29, 2012, 10:51:28
Sane here

Are you sure? :evil:
Title: Re: slow forum...
Post by: Glenn on Apr 29, 2012, 11:04:00
Anyway back to the original topic, so far today, the forum has been fine, no slow downs.
Title: Re: slow forum...
Post by: Rik on Apr 29, 2012, 11:11:58
I'd noticed. I wonder what's changed.
Title: Re: slow forum...
Post by: Baz on Apr 29, 2012, 12:01:45
yeah seems better today.


is that other site the cycle related one Rik.

I wonder if their site slows down too though
Title: Re: slow forum...
Post by: Simon on Apr 29, 2012, 12:13:09
We don't know what the other site is, Baz.
Title: Re: slow forum...
Post by: Rik on Apr 29, 2012, 12:41:44
We don't know, Baz. Apart from Pals, we've never known who's co-hosted since the server move.
Title: Re: slow forum...
Post by: Simon on Apr 29, 2012, 13:42:55
There's an echo in here...   ;)
Title: Re: slow forum...
Post by: psp83 on Apr 29, 2012, 13:44:03
This might help you find the site  ;)

(http://psp83.co.uk/pics/idnetters-shared-ip.JPG)

Some sites may not show on that list if they've had another IP address set.
Title: Re: slow forum...
Post by: Gary on Apr 29, 2012, 13:57:50
the business sites on the server are probably slow on wet Sundays  ;)
Title: Re: slow forum...
Post by: JB on Apr 29, 2012, 15:59:37
It's ironic that one of the sites on Pauls list is www.sustainabledrainage.co.uk  :evil:

Might need their services if this rain continues.
Title: Re: slow forum...
Post by: Technical Ben on Apr 29, 2012, 16:01:52
Quote from: Rik on Apr 29, 2012, 10:43:16
I think we're under the same cloud, JB, it's weird to think it was warm and dry a month ago. :)
You do know "Cloud" is just a new word for "server" right? A new word with twice the cost.  :laugh:
Title: Re: slow forum...
Post by: Rik on Apr 29, 2012, 16:12:43
 :laugh:

I hope IDNet's servers aren't this wet, Ben.
Title: Re: slow forum...
Post by: pctech on Apr 29, 2012, 18:19:40
Indeed Ben, it's a marketing term as is utility computing.

Title: Re: slow forum...
Post by: Technical Ben on Apr 29, 2012, 22:47:54
That's a new one to me. Does utility computing run on Gas, water and electric?
Title: Re: slow forum...
Post by: pctech on Apr 30, 2012, 11:06:28
They replaced the mice in the wheels then.

Title: Re: slow forum...
Post by: Glenn on May 01, 2012, 10:10:31
10.07 it took approx 60 seconds to post a reply and another 15 seconds to open this reply.
Title: Re: slow forum...
Post by: Rik on May 01, 2012, 10:47:35
10:45 - 90 seconds to post a reply.
Title: Re: slow forum...
Post by: pctech on May 01, 2012, 11:42:53
Quote from: Technical Ben on Apr 29, 2012, 22:47:54
That's a new one to me. Does utility computing run on Gas, water and electric?

Depends on the specific Data Centre but the idea is that the customer has no care about the equipment used to provide the service as is the case with electricity i.e. you don't think about the gas or nuclear power plant.

It's interchangeable with cloud computing really.
Title: Re: slow forum...
Post by: Rik on May 01, 2012, 14:24:27
Average page load times 30-60 seconds, 14:10 onwards... :(
Title: Re: slow forum...
Post by: Simon on May 01, 2012, 14:37:30
Very slow here on 3G as well right now. 
Title: Re: slow forum...
Post by: Glenn on May 01, 2012, 14:39:00
It's not only 3G
Title: Re: slow forum...
Post by: Baz on May 01, 2012, 14:55:29
mine seems better today but noticed a bit slow yesterday night.

strange  ???
Title: Re: slow forum...
Post by: pctech on May 01, 2012, 16:33:36
10-60 second load time here from work (1 Gbps Cable and Wireless fibre)
Title: Re: slow forum...
Post by: zappaDPJ on May 01, 2012, 16:43:17
Unreachable for me all last night with highly variable loading times this afternoon e.g.

Page created in 29.156 seconds with 63 queries.
Page created in 0.084 seconds with 18 queries.
Page created in 14.12 seconds with 29 queries.
Title: Re: slow forum...
Post by: Baz on May 01, 2012, 18:33:26
spoke too soon...its back to slow as a slow thing for me  :(


got this too when trying to post earlier.look at the top bar with the 'loading and X in the corner  :dunno: never seen that before
Title: Re: slow forum...
Post by: zappaDPJ on May 01, 2012, 19:05:14
Quote from: Baz on May 01, 2012, 18:33:26
spoke too soon...its back to slow as a slow thing for me  :(


got this too when trying to post earlier.look at the top bar with the 'loading and X in the corner  :dunno: never seen that before

That bar is always there but SMF, the forum software, is coded to a high enough standard so that you normally wouldn't see it or at worst it might appear very briefly. That fact that it's just hanging there, something I've personally seen a lot in the last few weeks, is another indication that the host server is not responding well.

In fact 'not responding well' has just been not responding at all for the last half hour or so. At least that's how it's been for me.
Title: Re: slow forum...
Post by: Baz on May 01, 2012, 19:09:08
ah right  cheers Zap.

i'm now getting a mix of ok loading then sluggish then back again
Title: Re: slow forum...
Post by: zappaDPJ on May 01, 2012, 19:39:17
It's the same for me Baz. I know IDNet are aware there are problems, hopefully something will be done about it soon :fingers:
Title: Re: slow forum...
Post by: Bill on May 01, 2012, 19:46:43
There's certainly something strange going on- it was completely unresponsive for about an hour earlier on, but I could ping it with times of ~10-15mSec.

I'd also taken the liberty of setting up a BQM to it earlier in the day- not good:

(http://www.thinkbroadband.com/ping/share-thumb/5895f43b91553bb224f27efd1760292e-01-05-2012.png) (http://www.thinkbroadband.com/ping/share/5895f43b91553bb224f27efd1760292e-01-05-2012.html)

But even with all that red I can still ping it from here :dunno:


Routing problem maybe?
Title: Re: slow forum...
Post by: Niall on May 01, 2012, 20:49:55
Yep, I couldn't get on these forums until now.
Title: Re: slow forum...
Post by: Bill on May 01, 2012, 20:55:32
Quote from: Bill on May 01, 2012, 19:46:43
I'd also taken the liberty of setting up a BQM to it earlier in the day- not good:
Never mind... I suspect the server thought it was a DoS attack and stopped answering :red:


I've deleted it.
Title: Re: slow forum...
Post by: Niall on May 01, 2012, 20:57:27
Forum is now taking about 30 seconds to receive a post :(
Title: Re: slow forum...
Post by: Simon on May 01, 2012, 21:47:17
At this very moment, it seems to be working normally. 
Title: Re: slow forum...
Post by: pctech on May 02, 2012, 10:21:42
BT didn't donate the server that used to run the speedtest did they?

Title: Re: slow forum...
Post by: Baz on May 05, 2012, 14:37:22
 :yawn: :yawn:

is there another competition on the other site again
Title: Re: slow forum...
Post by: Bill on May 05, 2012, 14:57:05
Not noticed any slowdown here. Yet :fingers:
Title: Re: slow forum...
Post by: Simon on May 05, 2012, 15:12:21
I have.  It's terribly erratic today. 
Title: Re: slow forum...
Post by: Niall on May 05, 2012, 15:13:03
It's slow loading for me today, again.
Title: Re: slow forum...
Post by: zappaDPJ on May 05, 2012, 15:27:00
Page created in 18.263 seconds with 45 queries.
Page created in 0.18 seconds with 19 queries.
Page created in 0.082 seconds with 17 queries.
Page created in 24.174 seconds with 17 queries.

It is indeed somewhat erratic.
Title: Re: slow forum...
Post by: zappaDPJ on May 12, 2012, 12:38:48
Page created in 89.97 seconds with 20 queries.
Page created in 11.845 seconds with 47 queries.
Page created in 67.83 seconds with 18 queries.

Title: Re: slow forum...
Post by: Rik on May 12, 2012, 14:39:04
Not even consistent. :(
Title: Re: slow forum...
Post by: Niall on May 12, 2012, 15:22:06
I'd say either the server is dying on it's arse, or one other site is using something that pulls in information that puts the server under massive load. Completely different scenario, but in my old counterstrike admin days, we used to see this happen when something was compiled incorrectly when building stats packages that linked to AMX mod on the servers.
Title: Re: slow forum...
Post by: Simon on May 12, 2012, 15:23:43
It just stalled on me again.  ::)
Title: Re: slow forum...
Post by: Glenn on May 12, 2012, 15:31:11
Page created in 27.299 seconds with 18 queries.
Title: Re: slow forum...
Post by: Simon on May 12, 2012, 15:35:12
I've just waited about three minutes, and gave up.   :mad:
Title: Re: slow forum...
Post by: psp83 on May 12, 2012, 15:46:18
Do you have cPanel access? you should be able to see the server load if its enabled for your account.

URL should be something like : urdomain.com:port#/frontend/x3/status.html

(http://psp83.co.uk/pics/server-load.jpg)

If the load is low when the server is responding slow then its most likely a hardware issue, if its high, then its something using a lot of resources on the server.

A server should really stay below 2 on the load, mines slightly high now as a backup restore is running.
But on a shared server you would expect to see it go above 2 often.
Title: Re: slow forum...
Post by: Simon on May 12, 2012, 16:10:34
It's currently showing as: 10.49 (2 cpus) with a red exclamation mark beside it, so there's obviously something wrong.    
Title: Re: slow forum...
Post by: Steve on May 12, 2012, 17:52:29
I think it's safe to assume that one or other websites  on the same hardware as the forum is at times consuming a significant proportion of the available resources ie a bleeding parasite.
Title: Re: slow forum...
Post by: pctech on May 12, 2012, 17:56:22
I'll buy a spare Raspberry PI, put the forum software on it and send it to Simon Davies and ask him to put it on top of one their servers in a rack with just a network and power connection.

Problem solved.

Title: Re: slow forum...
Post by: Rik on May 12, 2012, 17:59:43
You're on, Mitch. :thumb:
Title: Re: slow forum...
Post by: pctech on May 12, 2012, 18:01:30
I bet even putting it on a small celeron box would be an improvement.

Title: Re: slow forum...
Post by: Simon on May 12, 2012, 20:14:43
A small cereal box would be an improvement at times!  I could count corn flakes while waiting for the forum to load.  ::)
Title: Re: slow forum...
Post by: Niall on May 12, 2012, 23:19:04
Quote from: Simon on May 12, 2012, 15:23:43
It just stalled on me again.  ::)

I actually thought my post didn't make it here as the forum timed out when I posted my last comment :D
Title: Re: slow forum...
Post by: Glenn on May 13, 2012, 09:14:00
Page created in 21.026 seconds with 18 queries.
Title: Re: slow forum...
Post by: Simon on May 13, 2012, 10:12:29
Page created in 0.215 seconds with 79 queries.
Title: Re: slow forum...
Post by: Rik on May 13, 2012, 11:03:34
.407/179.
Title: Re: slow forum...
Post by: pctech on May 18, 2012, 10:12:37
Well, that has to be a record, over 2 minutes to post a reply and thats on a C&W 1 Gbps fibre leased line.

It's got to be impacting other sites too.

Title: Re: slow forum...
Post by: Gary on May 18, 2012, 12:39:45
0.148/28 queries
Title: Re: slow forum...
Post by: pctech on May 18, 2012, 18:46:23
apologies for my earlier bad typing, would one of the mods do a correction please.

I dipped in a few times today and all was well after this morning.

Title: Re: slow forum...
Post by: Steve on May 18, 2012, 18:50:11
It's the bran. ;)
Title: Re: slow forum...
Post by: Rik on May 19, 2012, 06:47:13
Are you saying Mitch was flakey? :evil:
Title: Re: slow forum...
Post by: Baz on May 19, 2012, 10:19:36
seems slow again today for me.Was any thing ever found for the cause of it
Title: Re: slow forum...
Post by: Ray on May 19, 2012, 10:24:50
No problem here at the moment, Baz.

Page created in 0.132 seconds with 44 queries
Title: Re: slow forum...
Post by: zappaDPJ on May 19, 2012, 11:28:52
It's been intermittently slow for me all morning. In fact I've lost a couple of posts to cyberspace because of a time-out.
Title: Re: slow forum...
Post by: Rik on May 19, 2012, 12:09:14
Lost one earlier, but generally it's been better.
Title: Re: slow forum...
Post by: zappaDPJ on May 27, 2012, 01:43:55
I think we have a winner!

Page created in 403.158 seconds with 21 queries.
Title: Re: slow forum...
Post by: Rik on May 27, 2012, 11:11:13
It's picking on you, Zap.
Title: Re: slow forum...
Post by: Simon on May 27, 2012, 12:08:39
Page created in 0.199 seconds with 55 queries.

What's the record fastest, I wonder?   :whistle:
Title: Re: slow forum...
Post by: Baz on May 27, 2012, 13:04:29
what page are we talking about and will it take longer if theres more content on it

I just got Page created in 0.145 seconds with 54 queries


:P
Title: Re: slow forum...
Post by: Baz on May 27, 2012, 13:05:12
Page created in 0.14 seconds with 57 queries



Title: Re: slow forum...
Post by: Baz on May 27, 2012, 13:05:53
 :laugh: :laugh: :laugh:  that last one was a cheat, it was after an edit to my post then a save  :)
Title: Re: slow forum...
Post by: Rik on May 27, 2012, 15:24:53
.15/65...
Title: Re: slow forum...
Post by: Niall on May 27, 2012, 23:07:16
Page created in 0.151 seconds with 65 queries.
Title: Re: slow forum...
Post by: Rik on May 28, 2012, 00:05:29
.2218/69.
Title: Re: slow forum...
Post by: Niall on May 29, 2012, 21:02:06
Page created in 0.195 seconds with 70 queries. I win :D
Title: Re: slow forum...
Post by: Simon on May 29, 2012, 22:11:15
No, you don't...

Page created in 0.16 seconds with 71 queries.

:nana:  ;D
Title: Re: slow forum...
Post by: Rik on May 30, 2012, 09:13:37
.192/75. :)
Title: Re: slow forum...
Post by: pctech on May 30, 2012, 11:27:10
Question, have IDNet any plans to move the forum to a less crowded server?

Title: Re: slow forum...
Post by: Simon on May 30, 2012, 11:47:14
:dunno:
Title: Re: slow forum...
Post by: Rik on May 30, 2012, 11:58:48
To which I can only add  :dunno: :).
Title: Re: slow forum...
Post by: Simon on May 30, 2012, 12:05:49
Great minds...  ;)
Title: Re: slow forum...
Post by: Rik on May 30, 2012, 12:06:32
Shame we don't have any. :laugh:
Title: Re: slow forum...
Post by: Simon on May 30, 2012, 12:08:00
;D
Title: Re: slow forum...
Post by: pctech on May 30, 2012, 12:12:48
 ;D

Friendly word with Simon D?

Title: Re: slow forum...
Post by: Simon on May 30, 2012, 12:20:27
It always runs perfectly whenever he looks at it.  ;D
Title: Re: slow forum...
Post by: pctech on May 30, 2012, 12:33:04
The boss is coming, look busy.   ;D
Title: Re: slow forum...
Post by: Gary on May 30, 2012, 13:15:56
0.151 seconds with 35 queries
Title: Re: slow forum...
Post by: Glenn on May 30, 2012, 14:32:53
Quote from: Simon on May 29, 2012, 22:11:15
No, you don't...

Page created in 0.16 seconds with 71 queries.

:nana:  ;D

Page created in 0.098 seconds with 44 queries.  :angel:

When it works it works well
Title: Re: slow forum...
Post by: JB on Jun 02, 2012, 16:52:51
Ouch!!

Page created in 6.314 seconds with 35 queries.

Sat 16:51
Title: Re: slow forum...
Post by: Rik on Jun 02, 2012, 16:57:55
I was seeing 8 seconds plus earlier.:(
Title: Re: slow forum...
Post by: zappaDPJ on Jun 02, 2012, 18:34:44
It's been pretty bad since yesterday but I'm finding it a lot better just now. Most pages are being returned within a second, it's just the occasional page taking up to 10 seconds more.
Title: Re: slow forum...
Post by: FritzBox on Jun 02, 2012, 20:12:48
Fine here