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Technical News & Discussion => Mobile Devices News & Discussion => Topic started by: psp83 on Jan 19, 2012, 12:38:31

Title: The Cloud Wi-Fi for O2 Customers
Post by: psp83 on Jan 19, 2012, 12:38:31
Just got this in from O2.

QuoteFrom 1 February 2012, The Cloud Wi-Fi won't be part of unlimited Wi-Fi. If your tariff includes Wi-Fi access, or you have a Wi-Fi Bolt On, you can still use BT Openzone. And now you can also use O2 wifi hotspots.

BT Openzone hardly works and I've not seen any O2 wifi hotspots around yet... and all for the same price  :-\
Title: Re: The Cloud Wi-Fi for O2 Customers
Post by: pctech on Jan 19, 2012, 13:05:28
O2 are investing in their own Wi-Fi network which makes sense as they have the BE backbone.

Title: Re: The Cloud Wi-Fi for O2 Customers
Post by: Simon on Jan 19, 2012, 13:07:08
On a good day, with a good signal, I don't find all that much difference between 3G and Wifi on my phone.  I certainly wouldn't pay extra for it. 
Title: Re: The Cloud Wi-Fi for O2 Customers
Post by: psp83 on Jan 19, 2012, 13:52:35
Trouble is, in my town, O2 doesn't have 3G but I can access the net via "The Cloud". BT Oz is useless as I can never connect and there is no O2 wifi in my town. So now their data bolt on is useless to me.
Title: Re: The Cloud Wi-Fi for O2 Customers
Post by: pctech on Jan 19, 2012, 18:44:52
I thought the authentication was SIM based so you didn't need a password, have you spoken to O2 Customer Services about your OZ issues, Paul?
Title: Re: The Cloud Wi-Fi for O2 Customers
Post by: psp83 on Jan 19, 2012, 20:10:25
Quote from: pctech on Jan 19, 2012, 18:44:52
I thought the authentication was SIM based so you didn't need a password, have you spoken to O2 Customer Services about your OZ issues, Paul?

Its the BT Oz webpage that always fails for me, you get prompted to choose your network and then nothing happens.

You get no help from support on this, they blame everything else except themselves.
Title: Re: The Cloud Wi-Fi for O2 Customers
Post by: lozcart on Jan 19, 2012, 21:01:25
Quote from: psp83 on Jan 19, 2012, 20:10:25
Its the BT Oz webpage that always fails for me, you get prompted to choose your network and then nothing happens.

You get no help from support on this, they blame everything else except themselves.

I'm also with O2 Paul and have exactly the same problem  >:(
Title: Re: The Cloud Wi-Fi for O2 Customers
Post by: pctech on Jan 19, 2012, 22:09:41
I am now awaiting delivery of a Sony Ericsson Xperia Ray and I could have tested here but I moved onto a Tesco Mobile contract to get the double clubcard points so unfortunately I can't.

Title: Re: The Cloud Wi-Fi for O2 Customers
Post by: Simon on Jan 19, 2012, 22:53:03
How long will you have this one, I wonder?  We should run a book...   :evil:
Title: Re: The Cloud Wi-Fi for O2 Customers
Post by: pctech on Jan 19, 2012, 23:13:55
Going to keep this one I reckon as its the size I've been looking for.

Title: Re: The Cloud Wi-Fi for O2 Customers
Post by: Lance on Jan 20, 2012, 08:39:24
I'll give it a week, Simon ;)
Title: Re: The Cloud Wi-Fi for O2 Customers
Post by: Glenn on Jan 20, 2012, 08:43:02
It is using an OS designed by a company that needs shutting down  ;)

Title: Re: The Cloud Wi-Fi for O2 Customers
Post by: Simon on Jan 20, 2012, 11:25:43
;D
Title: Re: The Cloud Wi-Fi for O2 Customers
Post by: Tacitus on Jan 20, 2012, 19:05:00
Quote from: psp83 on Jan 19, 2012, 12:38:31
BT Openzone hardly works and I've not seen any O2 wifi hotspots around yet... and all for the same price  :-\

I've had trouble with BT Openzone, the main one being that many of them are in fact FON hotspots with a local owner levying a charge.  For me theCloud has been very useful, since we have it on campus (the Uni network blocks most ports except 80 and 443) and it is also available in the areas I most frequent.

The replacement O2 service requires you pretty much to surrender your privacy to the world plus dog and, the two that I tried had a range of around 4 metres outside the shop door.  Useless.

If you are still under contract I would suggest this is a material alteration to the contract terms and they should release you if you wish to leave.
Title: Re: The Cloud Wi-Fi for O2 Customers
Post by: pctech on Jan 21, 2012, 17:08:39
Quote from: Glenn on Jan 20, 2012, 08:43:02
It is using an OS designed by a company that needs shutting down  ;)



Android is OK, Google is the problem.

Received the Ray today and updated it to Ice Cream Sandwich.


Is the size and weight I've been looking for so will definitely be kept.

Title: Re: The Cloud Wi-Fi for O2 Customers
Post by: Niall on Jan 21, 2012, 21:32:15
I supposedly have access to that BTo thing with my mobile via vodafone. Recently when I've actually connected to it, it's just the generic page that tells you that if you had access you could use it. In work, which is 30ft from the exchange, if you're in a room nearest the edge of the road, you can get a 1 bar wifi signal from them for it. Good job I'm not paying extra for this service, as to date I have accessed it twice.
Title: Re: The Cloud Wi-Fi for O2 Customers
Post by: pctech on Jan 22, 2012, 19:06:45
Quote from: pctech on Jan 21, 2012, 17:08:39
Android is OK, Google is the problem.

Received the Ray today and updated it to Ice Cream Sandwich.


Is the size and weight I've been looking for so will definitely be kept.



Correct it updated to 2.3.4, Sony say ICS in coming in April.

Title: Re: The Cloud Wi-Fi for O2 Customers
Post by: Simon on Jan 22, 2012, 19:17:03
SE are always behind with updates, as they add their own overlay on top.