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Technical News & Discussion => Apple News & Discussion => Topic started by: Simon on Dec 13, 2011, 13:47:58

Title: Bloody iPhone!!!
Post by: Simon on Dec 13, 2011, 13:47:58
I'm mad!  :mad:  I took a few short videos today at my lad's old school's nativity play, and now I can't get them off the iPhone.  Each time I connect and use the 'Get pictures' utility in Windows, it crawls to 100% for each video, then stalls, so the transfer doesn't complete. 

I did run out of capacity on the iPhone, so have removed several hundred other photos, which I had backed up anyway, but that hasn't helped, and the bloody thing won't sync with iTunes either, and hangs on the 'Backing up' step.

Any ideas?
Title: Re: Bloody iPhone!!!
Post by: .Griff. on Dec 13, 2011, 14:01:31
http://www.copytrans.net/copytransmanager.php

Try that Simon. When I had an iPhone I ditched iTunes and used Copytrans instead.
Title: Re: Bloody iPhone!!!
Post by: Simon on Dec 13, 2011, 15:10:52
Thanks Griff, that could be a help, but I'd really like to find out what's gone wrong.
Title: Re: Bloody iPhone!!!
Post by: Rik on Dec 13, 2011, 15:49:11
Computers...  ;)
Title: Re: Bloody iPhone!!!
Post by: Glenn on Dec 13, 2011, 15:55:49
Users.  :laugh:
Title: Re: Bloody iPhone!!!
Post by: Rik on Dec 13, 2011, 16:01:00
 ;D
Title: Re: Bloody iPhone!!!
Post by: lozcart on Dec 13, 2011, 16:14:19
You could try emailing the videos to yourself if you can't download them when connected to your computer.
Title: Re: Bloody iPhone!!!
Post by: Steve on Dec 13, 2011, 16:15:23
Doesn't potentially look like good news. https://discussions.apple.com/thread/2457192?start=15&tstart=0


http://www.apple.com/uk/support/itunes/troubleshooting/
Title: Re: Bloody iPhone!!!
Post by: Rik on Dec 13, 2011, 16:21:32
That doesn't, does it Steve. :(
Title: Re: Bloody iPhone!!!
Post by: Simon on Dec 13, 2011, 18:47:48
Quote from: Glenn on Dec 13, 2011, 15:55:49
Users.  :laugh:

(http://si6776.www.idnet.com/smileys/shuddup.gif)

Quote from: Steve on Dec 13, 2011, 16:15:23
Doesn't potentially look like good news. https://discussions.apple.com/thread/2457192?start=15&tstart=0

http://www.apple.com/uk/support/itunes/troubleshooting/

Yeah, saw that myself.  :(

To update this, it has now synced, but took 2 hours to do so.  I guess it was backing up the videos that took the time, as the next sync was as fast as normal.

Now just need to work out why Windows won't download the videos from the phone.

Quote from: lozcart on Dec 13, 2011, 16:14:19
You could try emailing the videos to yourself if you can't download them when connected to your computer.

Good plan B - thanks.  :)

Quote from: .Griff. on Dec 13, 2011, 14:01:31
http://www.copytrans.net/copytransmanager.php

Try that Simon. When I had an iPhone I ditched iTunes and used Copytrans instead.

Just about to...
Title: Re: Bloody iPhone!!!
Post by: Rik on Dec 13, 2011, 18:51:10
QuoteI may be some time...
;D
Title: Re: Bloody iPhone!!!
Post by: Lance on Dec 13, 2011, 18:52:21
Try a reset by holding down the power and home button.
Title: Re: Bloody iPhone!!!
Post by: Simon on Dec 13, 2011, 18:56:31
I'm now copying the videos through Windows explorer, but it looks like each one will take hours.  I guess there's about 4GB of data to move via USB, so perhaps this is as long as it takes?  :dunno:
Title: Re: Bloody iPhone!!!
Post by: Simon on Dec 13, 2011, 19:00:27
Right, one video has now copied across, but comes up as size 0 bytes, and won't open with anything.  Plays fine on the iPhone.  :dunno:
Title: Re: Bloody iPhone!!!
Post by: Simon on Dec 13, 2011, 19:31:52
Finally managed it using iPhone Browser for Windows.
Title: Re: Bloody iPhone!!!
Post by: pctech on Dec 13, 2011, 21:40:43
Blackberry for your next upgrade Simon?  :out:
Title: Re: Bloody iPhone!!!
Post by: Simon on Dec 13, 2011, 22:10:27
Been there, done that, got the t-shirt.  ;)  But I might be interested in their new OS next year. 
Title: Re: Bloody iPhone!!!
Post by: pctech on Dec 14, 2011, 00:15:06
I think my next phone might be a Blackberry too.

The iOS versus Android versus Symbian argument makes me yawn, I'm bored with the whole thing.

Title: Re: Bloody iPhone!!!
Post by: Steve on Dec 14, 2011, 06:38:40
Unless RIM get there next OS right they'll become a minority product

http://www.bgr.com/2011/12/13/apple-and-google-dominate-smartphone-space-while-other-vendors-scramble/
Title: Re: Bloody iPhone!!!
Post by: D-Dan on Dec 14, 2011, 13:17:07
I thought this was going to be about using an Apple product for the only thing it's good for - bludgeoning someone with  :evil:
Title: Re: Bloody iPhone!!!
Post by: Simon on Dec 14, 2011, 13:21:37
Don't start!  ;D
Title: Re: Bloody iPhone!!!
Post by: Steve on Dec 14, 2011, 14:14:40
I think the title is a bit of  misnomer, I think bloody iTunes is probably nearer the mark.
Title: Re: Bloody iPhone!!!
Post by: Rik on Dec 14, 2011, 16:10:04
It's always nearer the mark, Steve. :)
Title: Re: Bloody iPhone!!!
Post by: Simon on Dec 14, 2011, 16:37:00
Actually, you're probably right, Steve, but iTunes wasn't involved when trying to get the videos using Windows, so perhaps it should be Bloody Windows as well!
Title: Re: Bloody iPhone!!!
Post by: Rik on Dec 14, 2011, 16:57:49
Bloody computers is better - it covers everything.  ;)
Title: Re: Bloody iPhone!!!
Post by: TheMonkey on Dec 15, 2011, 11:28:36
Apple Products will always play nicely with Apple products. You should get a Mac  ;D

On a serious note, what iPhone do you have because the vids on the 4S are massive files as they are 1080p.

I have nothing but issues when trying to do stuff with my iPhone at work on my windows machine.  :mad:
Title: Re: Bloody iPhone!!!
Post by: Simon on Dec 15, 2011, 11:34:52
Yes it's a 4S, and you're right, as I found out, the video files are huge.  Now I've managed to get them off the phone and onto the PC, with iPhoneBrowser, they are bloody good quality!
Title: Re: Bloody iPhone!!!
Post by: TheMonkey on Dec 15, 2011, 11:49:45
Quote from: Simon on Dec 15, 2011, 11:34:52
Yes it's a 4S, and you're right, as I found out, the video files are huge.  Now I've managed to get them off the phone and onto the PC, with iPhoneBrowser, they are bloody good quality!

I only got the 16gb and apparently 1 hour of continuous footage fills it up! ouch.

I'm constantly transferring my vids into iPhoto just to save space!
Title: Re: Bloody iPhone!!!
Post by: Simon on Dec 15, 2011, 12:00:51
Yes, mine is the 16Gb too, and I only managed about 15 minutes before getting a full capacity warning.  I do have other photos, and about 900 music tracks on it, though, and they eat up the space.   Tbh, I don't video that often, so it's not a big issue for me.  I could have got the 32Gb, but a hundred quid for an extra 16Gb of memory is quite excessive, given that's the only difference. 
Title: Re: Bloody iPhone!!!
Post by: Steve on Dec 16, 2011, 15:05:15
Quote from: Simon on Dec 13, 2011, 22:10:27
Been there, done that, got the t-shirt.  ;)  But I might be interested in their new OS next year. 


Looks like it's not coming soon!

http://www.zdnet.co.uk/news/financials/2011/12/16/rim-profits-slide-as-blackberry-10-faces-delay-40094663/
Title: Re: Bloody iPhone!!!
Post by: Simon on Dec 16, 2011, 17:04:41
Yeah, I caught a bit of that on the BBC news earlier.