I have an email address which I don't use and was 1st given to me by IDNet many moons ago. (xxxxxxx@idnetfreemail.co.uk).
I would like to delete it but under settings on the idnet page I am met with the following;
HTTP Status 500 -
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type Exception report
message
description The server encountered an internal error () that prevented it from fulfilling this request.
exception
org.apache.jasper.JasperException
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:373)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:295)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:245)
javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
mobis.filters.AuthenticationFilter.doFilter(AuthenticationFilter.java:236)
root cause
java.lang.NullPointerException
org.apache.jsp.secure.portal.email.settings_jsp._jspService(org.apache.jsp.secure.portal.email.settings_jsp:1766)
org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:99)
javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:325)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:295)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:245)
javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
mobis.filters.AuthenticationFilter.doFilter(AuthenticationFilter.java:236)
note The full stack trace of the root cause is available in the Apache Tomcat/5.5.4 logs.
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Apache Tomcat/5.5
Any ideas please??
Only one but that means waiting until Monday ;)
Yes, you do need to get support's help with this one, Rick.
Thanks. Email sent to support.