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IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: arobertson676 on Nov 18, 2011, 21:38:51

Title: Broadband Disconnecting Every Night - Low SNR - Is There Anything I Can Do?
Post by: arobertson676 on Nov 18, 2011, 21:38:51
As the title suggests, my connection is frequently dropping from a low SNR. I would really like to get this solved so any advice would be very much appreciated.
Title: Re: Broadband Disconnecting Every Night - Low SNR - Is There Anything I Can Do?
Post by: Steve on Nov 18, 2011, 22:16:54
You could get BT via support to set your margin a notch higher obviously that's going to cost you in sync though, have any of the routers you've tried got the ability to adjust the downstream margin?

Title: Re: Broadband Disconnecting Every Night - Low SNR - Is There Anything I Can Do?
Post by: Rik on Nov 19, 2011, 11:38:44
And have you tried at the test socket, if you have one?
Title: Re: Broadband Disconnecting Every Night - Low SNR - Is There Anything I Can Do?
Post by: arobertson676 on Nov 20, 2011, 16:54:51
Quote from: Rik on Nov 19, 2011, 11:38:44
And have you tried at the test socket, if you have one?

I have tried the test socket and I get the same problems.
Title: Re: Broadband Disconnecting Every Night - Low SNR - Is There Anything I Can Do?
Post by: Rik on Nov 20, 2011, 17:36:32
OK, that puts the noise outside your house, then. It's worth a call to support tomorrow and ask them to test the line.
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