There seems to be a problem syncing with iTunes. I have gone through the initial set up, choosing to restore from a backup, having just synced the 3GS. It then says to connect to iTunes, at which point, iTunes crashed. I then restarted iTunes, and connected the 4S, which subsequently seemed to sync, and everything seemed to transfer across. When sync was complete, I disconnected the 4S, but it was still at the 'Connect to iTunes' screen, with seemingly no way forward, except to cancel or start again. I've done this three times now, and although iTunes is saying that the music, apps and photos are on the 4S, I still can't get past the 'Connect to iTunes' screen.
I did notice that iTunes has synced both the 3GS and the 4S as 'Simon's iPhone' - is this correct, or should they have different names?
I knew this wouldn't be simple. :stars:
Now I'm getting this...
reboot your system and the iPhone?
Keeping the same name shouldn't cause a problem.
Try a hard reset of the phone by holding down the on/off and home buttons together, keep held down until the Apple symbol shows, see if that clears the "connect to iTunes" message.
A new install from back up can take some time (half or even a full hour) with the phone doing a number of restarts, did this happen when you first connected it?
Is your version of iTunes up to date?
Seems okay now. I started again, restoring it as a new phone, then restored again, using a backup of the old phone and it worked. I'm actually speaking this message but I don't know how to do full stops
That should help the spelling then. :evil:
Seems you just say "full stop"! Should be amusing! ;D
How do you say smiley? ;)
Not worked that out yet, but I think you would 'talk' the code, so you'd say "colon right bracket"? :dunno:
I tend to say colon full, must empty. :evil:
:laugh:
Next thing is, I've got two Sony iPod docks, which had a adapter for the 3GS, but they don't seem to have them for the 4/4S. Is it just supposed to fit without an adapter? I've tried it, but it seems quite unsupported, and just balancing on the connector. Has anyone else got Sony iPod / iPhone docks?
Do they have different mouldings, to suit whatever iPod/iPhone you have?
Yes, interchangeable ones.
I suspect you'll need to buy a new one from Sony, then. :(
They don't seem obvious on their website. :dunno:
They may not have them yet.
I think they'll be available ie
http://store.apple.com/uk/product/MC598ZM/A
Not sure if they're ok or not? The 4 has the same shape connector I believe.
Yes, the 4 is the same isn't it?
What's this iMessage thing? How is it different from text messages?
The iMessage is an Apple service, so if one of your phone contacts has an IOS5 device and they've enabled iMessage,the message will enabled be sent via this route. iMessages are free of any carrier charges.
I'm allowed about 1200 texts per month anyway, with my current package, so not sure it will be much advantage.
So is that anything like the Blackberry system, Steve?
No, it works! ;D
:laugh:
Your mobile phone number becomes associated with your Apple ID email address so if Simon now tries to send me a text he should see a grey iMessage in the input box(BTW Simon seems to have iMessage enabled) if iMessge is not available normal carrier rates and routes apply.
I'm definitely disappointed with the colour rendering on the 4S. If it's supposedly down to glue not being set, how long are we expected to wait for it to do so? I have to say, I'm considering whether this is a returnable fault. :-\
I think you need to talk to Apple store support Simon.Mine is not yellow and I think I mentioned one of the possible reasons but that may not be the cause for you. Maybe Gary will have some more information.
I know in the past people have swapped/returned 'yellow' phones.
Yep I'd return it double quick.
http://www.forbes.com/sites/mobiledia/2011/10/19/yellow-screen-has-iphone-4s-owners-seeing-red/
I'll give it a day or two to see if it improves, but I may talk to Apple in the meantime.
If you read the article it implies that yellowing from clue tends not to be uniform across the screen but occurs in blobs
I'll do some reading up this evening. It's better on full brightness, but of course that will kill the battery.
I've just compared mine with a version 4, we could not detect any colour differences.
I'm comparing mine to my 3GS. I'll post some screenshots later, but even the forum doesn't look quite right.
I think my 4S screen is a warmer colour than my 3GS, the blues are not as cold. Strangely the colours now approximate to my MacBook screen. I've had a scan of Apple communities and there may be some inconsistencies in the screen calibration, they do apparently use 3 manufacturers.
I've just discovered something really weird. I took screenshots of the forum index on the 3GS, and on the 4S. On the 3GS it looks normal, identical to as it looks on my PC screen, but on the 4S, the blue looks washed out, and slightly 'yellowish' - this includes the OS graphics as well. However, I emailed both screenshots to myself, from each phone, and in the two separate emails, the pictures look identical, and the colour of the screenshot from the 4S is perfect, and very different to how it actually looks on the phone. This surely indicates that it's the actual screen itself that is producing the 'warm' effect, doesn't it?
Here's a very poor quality pic of both phones side by side, but it does show the colour difference.
The imessage thing is fun. If you're connected to the net when you receive a message from another user, you can see when they're typing ;D
I've got a male Siri, but I've heard talk of a 'she'. Can't find an option, though. :dunno:
Maybe a country thing
Well, I've booked a call from Apple for Sunday, so I'll see if the screen has improved by then, and if not, what they have to say. I don't think I can just live with this, knowing that other people's seem OK. You'd think there would be better quality control with what is supposed to be a high end product.
Quote from: Simon on Oct 26, 2011, 21:29:35
I've just discovered something really weird.
I was going to post this earlier on but I thought I'd misread or misunderstood your post. Comparing screenshots won't tell you anything because they will always be identical when viewed on the same device.
In the past Apple has allegedly used colour profiles contained within the iOS to make the displayed output look warmer (yellow). As far as I'm aware this is not the case with iPhone 4S so I suspect it is the display screen that's giving the yellow hue. It appears there have been a lot of complaints about it but as yet, no response from Apple.
https://discussions.apple.com/thread/3385567?start=0&tstart=0
Quote from: ZapI was going to post this earlier on but I thought I'd misread or misunderstood your post. Comparing screenshots won't tell you anything because they will always be identical when viewed on the same device.
The screenshots were taken on two different devices, the 3GS and the 4S, then mailed from each device to my main PC, as that was the only way I could see to do it. Therefore, surely, each picture should have been representative of what was taken by each device? Doesn't the fact that the picture produced by the 4S looks totally different when viewed on the device, to when it's viewed on the PC, and the picture from the 3GS looks identical on the screen of the 3GS, point to an issue with the display on the 4S? If you follow... Also, I know how the forum should look, and it doesn't look right on the 4S.
Thanks for the link, Zap. It's not so much the whites that are a problem, it's the blues that don't look right.
Quote from: Simon on Oct 26, 2011, 23:45:05
The screenshots were taken on two different devices, the 3GS and the 4S, then mailed from each device to my main PC, as that was the only way I could see to do it. Therefore, surely, each picture should have been representative of what was taken by each device? Doesn't the fact that the picture produced by the 4S looks totally different when viewed on the device, to when it's viewed on the PC, and the picture from the 3GS looks identical on the screen of the 3GS, point to an issue with the display on the 4S? If you follow... Also, I know how the forum should look, and it doesn't look right on the 4S.
It does point to an issue with one of the device displays and most likely the 4S but the screen shots are not representative of that.
Imagine you had an image that was pure red. The file that makes up that image would only contain hexadecimal values of #FF0000. If you display that image on a device with a defective screen it might look orange for example but if you took a screen shot it would capture red or #FF0000 even though it appears to be orange. Or to put it another way, a screen shot takes the data from the device memory, not the component that makes up the display.
It's not easy but if I compare your 4S and 3GS images with how I have the calibration set on my Laptop, I'm much nearer the temperature of the 4S than the 3GS, I have to change the screen calibration from a neutral white to a coolish blueish white to approach the blue of the 3GS
Quote from: Steve on Oct 25, 2011, 18:42:09
Your mobile phone number becomes associated with your Apple ID email address so if Simon now tries to send me a text he should see a grey iMessage in the input box(BTW Simon seems to have iMessage enabled) if iMessge is not available normal carrier rates and routes apply.
Thanks, Steve.
The message program gives a different background to iMessages i.e. blue ,carrier SMS is green.
Morse code is...? ;D
Black and white. >:D
:laugh:
So, if I understand what Zap is saying, then the 'screenshot' from the 4S is correct, but is displaying incorrectly on the device. :stars:
Yep the data that makes up the screen capture is essentially the same, so it will look the same on a single monitor. The difference is explained by the differing colour calibrations of the 2 iPhone screens.
Right, but if one looks wrong then that's a fault, yes? Not just that it's set up differently. The forum theme looks more green than blue, and we know it's blue, right?
If the calibration is that far off, then yes I wouldn't be happy either. The question is how do you ensure your don't end up with the same again? Looking at the support communities people have had some success by visiting their local apple store and eventually getting a screen that they are happy with. Some people also have used this as a reason to return the phone and look elsewhere.
The screens on display at the Apple store are generally regarded as OK. It may be because their always on full bright with auto off and they've improved with age but I don't know.
You've got a dodgy screen Simon.
Maybe the iPhone 4S is just overpriced cr*p?
Mitch, no disrespect, but you don't know as you've nothing to compare it with.
Steve, you can see from the pic above of the two phones side by side that the forum looks greenish on the 4S. Can you post a pic of the forum on your screen so that I can compare?
I'll get the camera out.
Thanks, sorry! :red:
It not easy trying to take a representative picture especially since I think I use a different white point on my monitor than yours. Sorry about the bendy picture ;D BTW brightness set at halfway auto on
Edit I've added my laptop screen grab and I think that gives a better approximation of the blue I'm seeing on the 4S than my picture
OK, thanks Steve. I'm just on my way out so I'll look at it a bit later. :thumb: I'm actually going into Brighton tomorrow, so may pay a visit to the Apple shop there.
At least then you can compare like with like
Sounds the best option.
Quote from: Simon on Oct 27, 2011, 09:25:23
So, if I understand what Zap is saying, then the 'screenshot' from the 4S is correct, but is displaying incorrectly on the device. :stars:
You got it ;D Now to complicate matters further >:D take a look at the enclosed screen shot.
The colours on Steve's phone (left) are almost spot on when compared to forum header at the top of the shot. The only obvious difference is there's more contrast on his phone so the colours appear darker. That might be down to the lighting present when the picture was taken.
The colours on the middle phone are way off. The blue in the header is turquoise.
The phone on the right is pretty spot on colour wise but the contrast is very low. I don't think that's the result of an overexposed photo but it might be that the phone on the right has a screen protector?
I don't know which phone is which but the one in the centre of the image clearly has either a duff display component or is being subject to a colour profile which is way off. Either way I'd certainly take it back.
[IMPORTANT EDIT] I should point out that the enclosed screen shot will mean very little unless you view it on a properly calibrated display and in my experience less that 1% of all PC monitors are properly calibrated. Confused? :laugh:
Steve's phone displays much more like it should do. The one in the middle of Zap's pic is my 4S, and the one on the right is my 3GS. As Zap said, my 3GS is more or less spot on, and the lack of contrast may well have been due to the quality of the photo, which was taken on another phone. I think I'm definitely taking it back.
If your going to Brighton,try and make a genius appointment.
I have to say, Simon, that the 3GS looks very warm to me, but as Zap says, we're into the realms of colour profiles and calibrated monitors, which makes comparison very hard. Steve's suggestion sounds the way to go to me.
Quote from: Steve on Oct 27, 2011, 13:30:06
If your going to Brighton,try and make a genius appointment.
So, I have to make an appointment, rather than just walk in?
I've just made the mistake of going through the process of getting them to call me. The call comes through, but it's automated, telling you there's a 10 minute wait for an advisor. Brilliant! Why can't the advisor just call when they are ready? The bloody thing now keeps calling and I don't know how to stop it! :bawl:
Of course you can just walk in, but if you can get a genius appointment swapping will be easier. PS there are some slots available this weekend.
I've just booked a slot for tomorrow. Just watch the bloody thing repair itself as soon as I walk into the shop! ;D
I have to ask; what on earth is a 'genius appointment' and do I qualify?
I assume it means you don't get the Saturday boy or the cleaner.
Actually, is it me getting used to it, or has it got slightly better? 4S on left, 3GS on right.
It seems slightly better.
No, it hasn't, has it. It's still green.
Slightly less so I thought, but I didn't measure. The 3GS still looks horribly pink to me.
It does in that picture, but I'm using another camera phone to take them, so it probably doesn't do it justice. Also, the brightness is up full on both, which probably makes the white bloom.
Or the pink, in the case of the 3GS. ;) Any idea what profile the camera is using?
Nope.
Just looked, there's no embedded profile, so every system will display the image differently. :(
I'll give it till tomorrow - problem being, the absolute law of Sod will apply. If I take it into the shop, it will look fine, until I bring it home again. Either way, it's not right, and blues shouldn't look green, but, otoh, the picture on the box shows the OS graphics looking much greener than they did before.
Quote from: zappaDPJ on Oct 27, 2011, 15:43:06
I have to ask; what on earth is a 'genius appointment' and do I qualify?
Pre booked technical support for any Apple product.
Quote from: Simon on Oct 27, 2011, 16:36:27
I'll give it till tomorrow - problem being, the absolute law of Sod will apply. If I take it into the shop, it will look fine, until I bring it home again. Either way, it's not right, and blues shouldn't look green, but, otoh, the picture on the box shows the OS graphics looking much greener than they did before.
At least they will have a row of 4S and possibly earlier current models so you can compare the screens under the same lighting conditions.
Maybe take your 3GS along for comparison?
Yours is most definitely the preferable look, Steve. I think I'll keep the appointment with my designated genius anyway, and see if they will compare other 4Ss against mine. Even if the OS is slightly more green, the forum should display as it's supposed to, and it isn't at the moment.
Quote from: Steve on Oct 27, 2011, 16:39:34
At least they will have a row of 4S and possibly earlier current models so you can compare the screens under the same lighting conditions.
What if they will swap mine for another? Will they be able to wipe the data from mine in the shop? I wouldn't want to leave a phone with my stuff on it knocking about, in case it gets passed on to someone else.
Quote from: Rik on Oct 27, 2011, 16:43:31
Maybe take your 3GS along for comparison?
I will.
I would think they ought to be able to do a factory reset in front of you. It may be worth taking along the box, charger etc.
Yes, and I'll back it up tonight, so I can restore to a new one, if that's the case.
Good thinking. Would it be worth printing out the screen shot from Steve's phone to show them a comparison?
Quote from: Steve on Oct 27, 2011, 16:38:03
Pre booked technical support for any Apple product.
Ah cheers, I do qualify then :)
Quote from: Rik on Oct 27, 2011, 16:47:25
Good thinking. Would it be worth printing out the screen shot from Steve's phone to show them a comparison?
No, because my printer also (and still!) has a problem printing blues, which look green, but I don't think there's a connection. I was hoping Steve would lend me his phone for the day. ;)
As I understand it the only way to guarantee to get a new one is via an Apple Retail Store, ideally a different batch, sadly they've changed the method of serial no's, before I could tell the week of manufacture.
Quote from: Simon on Oct 27, 2011, 16:58:11
I was hoping Steve would lend me his phone for the day. ;)
That flew over his head. ;D
;D
Quote from: Steve on Oct 27, 2011, 16:58:50
As I understand it the only way to guarantee to get a new one is via an Apple Retail Store, ideally a different batch, sadly they've changed the method of serial no's, before I could tell the week of manufacture.
That is, assuming they have them in stock.
Quote from: Rik on Oct 27, 2011, 17:02:08
That flew over his head. ;D
:laugh:
True
I going to muddy the water with this poor photo, yes there is difference in the blue,but I imo it's subtle -both phones same brightness level auto off
The one on the right looks warmer to me, Steve.
That's the 3GS on the right
Looking at that image I'd say the one on the right looks like a faded monitor image, and the one on the left looks yellow at the top but otherwise nice and crisp.
I haven't worked out what auto brightness is supposed to do, as you can still adjust the brightness when auto is on, and it doesn't seem to make much difference, on or off.
As I understand it you set the level of brightness you like and then with auto enabled it should maintain a similar level as the ambient light changes.
Quote from: Steve on Oct 27, 2011, 17:54:18
I going to muddy the water with this poor photo, yes there is difference in the blue,but I imo it's subtle -both phones same brightness level auto off
Of those, admittedly, the one on the left looks crisper, and the white looks white, whereas on the 3GS, the white looks slightly pinkish, but on the 4S, the blue is not the correct forum blue, and looks slightly greenish, which is how mine looks. How is that photo different from the one you did earlier, where the 4S looked perfectly blue, Steve?
I can only explain the differences in the ambient light and the white balance. The previous photo was taken in good light with the phone on a white background,the last photo the background is the same but now looks grey. So they are not comparable but I agree there is a difference in the blue
I had my appointment with my Apple Genius this morning, and a very attractive oriental looking genius she was too! :red: I got to the store early, so had a play with four other 4Ss, and all displayed the forum correctly, and not with the greenish tinge that mine displays. The difference was quite clear when comparing side by side, and my very attractive genius agreed that the display phones showed the forum bluer than my phone.
However, as she said, the phones on display were from the first batch manufactured, so were probably 3 to 4 weeks old now, and are in almost constant use during opening hours. She said that I could exchange my phone for another, but there was no guarantee that a replacement would be any different, as it would be brand new. She has recorded my complaint, and suggested that I continue using the phone for another few weeks, after which, if I am still not happy, they would replace it. I have agreed to this, so will see how things go.
Incidentally, while I was waiting, there was a Macbook Pro sitting in front of me, so I thought it would be churlish not to have a go, but I couldn't get the bloody thing to do anything! The mousepad moved the curser, but tapping it didn't seem to have any effect. Oh well...
At least you've got the potential fault on record and an undertaking from them to replace it, Simon. I'd say that was a result. :) (Couldn't they have tried one for you?)
I'm guessing not, because a new one would have to be activated via iTunes, and once used, could it then have been sold as new if I'd rejected it?
I really don't see why not if they reset it.
Probably. I'll see what happens over the next week or two.
:fingers:
The MBP trackpad can either be set to tap or click, the click requires a reasonable amount of pressure. I'm pleased that the iPhones in the store showed the 'proper' blue, you won't have any hassle changing it.
Yes, obviously, I've got to keep it in good condition, but I would anyway. Hopefully it will rectify itself in a couple of weeks.
Is there a way to keep it 'lit up' (I obviously have no experience of these, to encourage the display to burn in more quickly?
Not that I know of, but next week I'll be back to work, so it will be lit up on here most of the day. :)
:music: I'm gonna get lit up :music:
::)
You have to be my age or older. ;D
It'll be a while... :evil:
Ah, but it will happen at an accelerating rate now.
Still 365/366 days per year I believe.
They just seem to go quicker... :bawl:
And quicker and quicker...
It's just your memory getting shorter and shorter ;)
Not to mention the rest of my body. :)
(http://i1201.photobucket.com/albums/bb346/killhippie/P1010032.jpg) Here is what mine looks like Simon, Auto brightness factory default settings.
Thanks Gary, I'll check that out on the PC later. Mine is still looking greenish.
Quote from: Simon on Oct 26, 2011, 11:08:55
I'm definitely disappointed with the colour rendering on the 4S. If it's supposedly down to glue not being set, how long are we expected to wait for it to do so? I have to say, I'm considering whether this is a returnable fault. :-\
Mine started off with a yellow ish hue but after few days it went. The colour rendering is better than the iPhone 4 I would say.
Quote from: Simon on Oct 29, 2011, 10:18:01
Thanks Gary, I'll check that out on the PC later. Mine is still looking greenish.
The 4 and 4S has an IPS panel with LED back lighting, not sure the 3GS had that?
Yours definitely looks better than mine, Gary, but I'll see what happens over the next week or so.
Quote from: Simon on Oct 29, 2011, 12:52:11
Yours definitely looks better than mine, Gary, but I'll see what happens over the next week or so.
Im perfectly happy with my screen, I hope yours settles in or you get a new one. Millions of these were sold in days (4 million) so there are bound to be oddity and glitches like the battery one some peeps have, it gets reported so much because there are so many handsets out there in one go that the media seize that, HTC, Samsung etc all have their glitches as well.
I had a couple of interesting conversations with O2 re the inability of the iPhone 4S to send mms pictures (iMessage mms works fine via WiFi). It appears that unless you have a 3G signal there's no guarantee that a mms can be sent if the default MMS max size is used.The default max size size for those on an iPhone data tariff is around 2MB , I believe it's the same for the iPhone 4 and 3GS although pictures from 3GS will probably not approach this size. For those on a non iPhone data tariff the default max MMS size is 300kb.
If your stuck on a 2G network you've little choice except to reduce the max MMS message size until the 'picture' sends. The initial suggestion was to reduce to 500kb.
Interesting, Steve. That doesn't quite explain, however, how the same picture can refuse to be sent one minute, via MMS on 3G, then it will send on the next attempt. My guess is that it depends how strong the 3G signal is at the time of sending, and this can change simply by moving a little, or holding the phone differently.
Incidentally, how are you getting on with Siri? I'm finding it probably more hassle than it's worth, as I have to go back to correct lots of things, and in the end, it would have been easier to have typed it!
I'm currently rarely using Siri,when I remember it I've only a 2G signal. I have enough trouble using the voice activated hands free in the car. I've had some success with MotionX GPS which works well on the 4S , it's main use is for walking and biking.
http://news.motionx.com/category/motionx-gps/
Two hobbies I try my best to avoid!
;D
I'm thinking of buying another bike. ;)
One for each leg, Glenn? ;D
I'll be selling one, too
This man is versatile. ;D
Quote from: Steve on Oct 30, 2011, 21:30:28
I'm currently rarely using Siri,when I remember it I've only a 2G signal. I have enough trouble using the voice activated hands free in the car. I've had some success with MotionX GPS which works well on the 4S , it's main use is for walking and biking.
http://news.motionx.com/category/motionx-gps/
I use Siri all the time now, I have spent enough time with it so that it seems to type better than me :red: Had a very odd chat about its creator...mms sending ok here, its about as reliable as the 4 was, basically if I have edge is sends fine, if a little slowly, O2 generally alter settings and Apple will bug fix, point releases that include security updates are a pain.
Mine is still yellowy. :bawl: