IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: Aaron on Oct 13, 2011, 21:21:21

Title: Packet Loss in two evenings now
Post by: Aaron on Oct 13, 2011, 21:21:21
As you can see in the graph, I had severe packet loss in the evening yesterday, and it's starting again. Can't play online very well at the moment because of this.

(http://www.thinkbroadband.com/ping/share-large/267a8ad6bc62e2fa148266dc8933437b-13-10-2011.png)
Title: Re: Packet Loss in two evenings now
Post by: Steve on Oct 13, 2011, 21:38:38
I think we blamed Apple for yesterdays spike whether we can still do that now :dunno:

http://www.guardian.co.uk/technology/2011/oct/13/ios-5-update-internet-traffic-spike
Title: Re: Packet Loss in two evenings now
Post by: Reya on Oct 13, 2011, 21:48:55
I'm having exactly the same problem here. Big spike of packet loss at around 6pm and then my minimum latency jumped up a bit and has stayed there, which I've not seen it do before. Everything's taking a lot longer to load, too. I logged onto Second Life at around 07:45pm (which tends to use quite a bit of bandwidth, hence the spikes in maximum latency after that). But I logged off last night (far left of graph) at about 09:45pm and the packet loss continued long after that.

(http://www.thinkbroadband.com/ping/share-large/f8217e7b8f318d38753241fb96ccdab5-13-10-2011.png)
Title: Re: Packet Loss in two evenings now
Post by: Steve on Oct 13, 2011, 21:57:28
Looking at Lonap, traffic is still relatively high tonight (see 2 hour average) but nowhere near yesterdays peak yet.

http://www.lonap.net/mrtg/lonap-total.html


LINX looks as busy as last night

https://stats.linx.net/aggregate.html
Title: Re: Packet Loss in two evenings now
Post by: Reya on Oct 13, 2011, 22:05:43
Probably all those BlackBerry users getting back online and checking their emails/updating Facebook, etc  ;D

Out of curiosity, I just ran two speed tests and got wildly differing results. BT Speed Checker gave me a download speed of 4317 kbps and Think Broadband gave me a DL speed of 1326 kbps on a test started less than a minute later. Is there an accepted 'standard' tester that gives the most accurate results, or are those disparate results coming up because the line's yo-yo-ing (so to speak)?
Title: Re: Packet Loss in two evenings now
Post by: .Griff. on Oct 13, 2011, 22:13:11
I expected to see the same on my graph but it's clear tonight.

(http://www.thinkbroadband.com/ping/share-thumb/ec81eb8b0d50f2bb6ea105bdb67c8a79-13-10-2011.png) (http://www.thinkbroadband.com/ping/share/ec81eb8b0d50f2bb6ea105bdb67c8a79-13-10-2011.html)
Title: Re: Packet Loss in two evenings now
Post by: Steve on Oct 13, 2011, 22:13:33
Quote from: Reya on Oct 13, 2011, 22:05:43
Is there an accepted 'standard' tester that gives the most accurate results, or are those disparate results coming up because the line's yo-yo-ing (so to speak)?
There all dependent on the speed tester server load and of course network activity. I've just tried http://speedtest.btcentralplus.com/beta/ and I'm only at 4Mbps I normally expect to be over 6Mbps even at this time of day.
Title: Re: Packet Loss in two evenings now
Post by: Reya on Oct 13, 2011, 22:21:39
5.41Mbps from that one, Steve. *scratches head* Oh well. I'll just regard it like my typical diet: 2lbs/Mbps off, 2lbs/Mbps on!  :whistle:
Title: Re: Packet Loss in two evenings now
Post by: psp83 on Oct 13, 2011, 22:46:10
As you can see with my charts, its just not IDnet getting packet loss..

IDnet Connection
(http://www.thinkbroadband.com/ping/share-thumb/dd70f8e0ea0cf820a05fe48051e189ef-13-10-2011.png) (http://www.thinkbroadband.com/ping/share/dd70f8e0ea0cf820a05fe48051e189ef-13-10-2011.html)

BT Connection
(http://www.thinkbroadband.com/ping/share-thumb/1ad8a70c2d180b4ca3dd8c91e7440fea-13-10-2011.png) (http://www.thinkbroadband.com/ping/share/1ad8a70c2d180b4ca3dd8c91e7440fea-13-10-2011.html)
Title: Re: Packet Loss in two evenings now
Post by: Aaron on Oct 14, 2011, 02:17:31
Ok, have re-connected to IDNet as a few others here aren't experiencing packet loss. Am on a different gateway now (gw2), so hopefully it won't happen again this friday evening!
Title: Re: Packet Loss in two evenings now
Post by: Lance on Oct 14, 2011, 08:27:29
The gateways no long matter like they used to with the old BT centrals. These days, all gateways are routed over the same hostlink.
Title: Re: Packet Loss in two evenings now
Post by: jameshurrell on Oct 14, 2011, 10:44:25
I manage a BT retail line for a client (it' a small office and this line handles Exchange and webmail) and if you think your packet loss was bad, take a look at this graph from Wednesday evening. :o This continued last night (but not quite as bad). The three IDNet lines I manage weren't affected nearly so badly.

(http://www.thinkbroadband.com/ping/share-thumb/483a504451cf60e872825a91e95ce474-12-10-2011.png) (http://www.thinkbroadband.com/ping/share/483a504451cf60e872825a91e95ce474-12-10-2011.html)

Title: Re: Packet Loss in two evenings now
Post by: zappaDPJ on Oct 14, 2011, 18:20:30
Assuming this was due to the Apple update, I'd be interested to know if that level of packet loss was worldwide or restricted to the UK.
Title: Re: Packet Loss in two evenings now
Post by: Steve on Oct 14, 2011, 18:23:50
Berlin Internet exchange  was reasonably busy last night compared to the average although it didn't reach the peaks of the previous night.

http://www.bcix.de/bcix/statistik/
Title: Re: Packet Loss in two evenings now
Post by: Steve on Oct 14, 2011, 23:28:06
I see we've still got significant packet loss tonight as well

(http://www.thinkbroadband.com/ping/share-thumb/3cd822117c784eb7c1e81b52146cda5e-14-10-2011.png) (http://www.thinkbroadband.com/ping/share/3cd822117c784eb7c1e81b52146cda5e-14-10-2011.html)
Title: Re: Packet Loss in two evenings now
Post by: Aaron on Oct 15, 2011, 01:32:22
Have emailed IDNet after having more packet loss again this evening. Waiting to hear back.
Title: Re: Packet Loss in two evenings now
Post by: .Griff. on Oct 15, 2011, 02:44:42
FTTC fine in comparison -

(http://www.thinkbroadband.com/ping/share-thumb/94ffa3b16aae738e8a40a5e3e50b7087-15-10-2011.png) (http://www.thinkbroadband.com/ping/share/94ffa3b16aae738e8a40a5e3e50b7087-15-10-2011.html)