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Technical News & Discussion => IDNet Help => Topic started by: psp83 on May 28, 2007, 15:39:41

Title: Advice needed
Post by: psp83 on May 28, 2007, 15:39:41
Hi all.

Been awhile since i posted in here  ;D

I'm getting a small annoying problem with me service.. My noise margin is always around 8.5-9 and my connection is fine.. but a couple times a day it drops to below 7.. This is when my connection starts to hang, webpages are really slow at loading or anything that uses the connection just stops.

I dont get disconnections.

When this happens i go downstairs and push all the connectors into the filter and phone box just to makesure and i lift the phones handset up and put it back down.. After doing this, my margin is back to normal and so is my connection.

I have disconnected the sky box, thats been disconnected for months.

My setup is.
phone socket > filter > phone/router

I dont have a test socket as its one of the old BT master sockets.

Oh and i've tried different high quality filters and it happens with any filter i use.

Any ideas what would be causing this to happen?

My stats:
(http://i34.photobucket.com/albums/d140/paulsp83/Misc/routerstatspage.jpg)

Regards,
Paul
Title: Re: Advice needed
Post by: Rik on May 28, 2007, 17:08:48
Stats to die for, Paul!  :)

There's no way that a 7db margin should cause you any problems. Have you tried running Routerstats to see if anything else is going on?
Title: Re: Advice needed
Post by: psp83 on May 28, 2007, 18:49:06
I'm running routerstats now,

My line stats has been fine since BT promised they would get my line working to its full after the weeks of problems i got after migration.

I've had the phone disconnected since about 2pm and havent had trouble since disconnecting it.
If it stays that way tonight then i guess its the phone causing me the problems.

The phone is like 10years old now so i guess its time to get another one.
Title: Re: Advice needed
Post by: Rik on May 28, 2007, 18:55:44
Quote from: psp83 on May 28, 2007, 18:49:06
The phone is like 10years old now so i guess its time to get another one.

That sounds like a plan. :)
Title: Re: Advice needed
Post by: Dolph146 on May 28, 2007, 18:57:12
just out of interest, have you disconnected your ring wire ( orange in most cases ) it picks up a hella lot of electrical noise and many problems can be remedied removing it. You will also see your stats improve!!
Title: Re: Advice needed
Post by: psp83 on May 28, 2007, 19:39:48
I did that when i first got broadband many years ago.

My stats are fine as you can see in my pic i attached above.. I just have this little annoying problem which looks like the phone is at fault.

Anyone got a phone they can suggest that works well with Max?? Money is no problem as i have plenty :P
Title: Re: Advice needed
Post by: Inactive on May 28, 2007, 23:58:12
Never had a problem with any phone and Max, so I guess any would be fine. I have 4  Aldi Dect Phones and one cheapo Aldi wired phone, all fine.
Title: Re: Advice needed
Post by: psp83 on May 29, 2007, 00:12:21
I spose my 10yr + phone wasnt made with broadband in mind.

I'm thinking of getting these : http://www.argos.co.uk/static/Product/partNumber/5520509.htm
Title: Re: Advice needed
Post by: Inactive on May 29, 2007, 00:14:55
Quote from: psp83 on May 29, 2007, 00:12:21
I spose my 10yr + phone wasnt made with broadband in mind.

I'm thinking of getting these : http://www.argos.co.uk/static/Product/partNumber/5520509.htm

Look OK to me. ;) nice style.
Title: Re: Advice needed
Post by: Rik on May 29, 2007, 07:53:46
Ring wire disconnected.