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Technical News & Discussion => Broadband, Internet & General Computer News & Discussion => Topic started by: peasblossom on Sep 05, 2011, 10:54:46

Title: iPlayer - the return
Post by: peasblossom on Sep 05, 2011, 10:54:46
Sigh. iPlayer has stopped telling me I don't have enough bandwidth but the visuals and the sound are not in sync even when I've cleared the cache. What can I do? (Downloading is not an option as that present more issues.)  :dunno:
Title: Re: iPlayer - the return
Post by: Rik on Sep 05, 2011, 10:57:55
Sorry, no idea as I never use it. Does the sound or the picture 'lead'?
Title: Re: iPlayer - the return
Post by: pctech on Sep 05, 2011, 11:34:19
Are you trying to use the SD or HD version?

Title: Re: iPlayer - the return
Post by: zappaDPJ on Sep 05, 2011, 11:59:50
I've had this happen with iPlayer recently. On some occasions I was also getting two staggered soundtracks playing. I don't think it's an issue with iPlayer as such, I think it more likely to be caused by a browser/plug-in/driver problem. I found Firefox to be particularly prone although a recent update seems to have fixed it.

The only thing I can suggest is if you are using Firefox to try a more lightweight browser like Chrome.
Title: Re: iPlayer - the return
Post by: peasblossom on Sep 05, 2011, 13:24:01
I'll give that go, zappa. Ta.
Title: Re: iPlayer - the return
Post by: pctech on Sep 05, 2011, 13:32:30
I've seen the problem Zap mentioned on SeeSaw which is another on demand service, think it must be a flash/firefox issue.

Title: Re: iPlayer - the return
Post by: Gary on Sep 05, 2011, 13:34:45
Not noticed any issues here  ???
Title: Re: iPlayer - the return
Post by: peasblossom on Sep 05, 2011, 17:41:17
You're doing well then, Gary.

Chrome was certainly better but still not great. I was sure it went backwards very slightly at one point! Ah well. I look forward to the upgrade that fixes it.
Title: Re: iPlayer - the return
Post by: Gary on Sep 06, 2011, 07:41:30
Firefox is 64 bit on the Mac, no idea if that makes any difference (it shouldn't) as flash player is still 32 bit. I just watched Dr Who all the way though, well yesterday actually and it played fine  :dunno:
Title: Re: iPlayer - the return
Post by: gyruss on Sep 06, 2011, 13:08:09
I'm running windows 7 64-bit, Firefox 6.01, latest version of flash, and experience no such issues on my mine.  I would recommend however periodically clearing the cache in firefox, and also housekeeping temp in your windows profile.

I use iPlayer quite alot too.