As it says in the subject. :)
:thumb: from me - I have always been able to get support on my work IDNet lines as I am there during the day but when my personal line has had problems in the evenings/weekends I've basically had to sit it out (Apaprt from logging on here via mobile to check for issues) and wait for it to resolve itself or the support lines to re-open so this is great news :)
I think it's a very positive move :thumb:
Excellent news! :thumb:
ANother great reason for coming over to Idnet, all this and personal service. ;D
Good news. :thumb:
Welcome news :thumb:
Very good news. I'm lucky enough though never to have contacted support in over my 4 years here. Maybe it might encourage more people to try Idnet and some existing member's to stay here. :thumb:
Good news :)
I've never had to contact them touches wood :fingers: :fingers: :fingers: but its nice to know they will be there if needed :thumb:
Very cool. :thumb:
A very welcome announcement from IDNet. Thank you.
I actually contacted support fairly recently and they seemed knowledgeable, adept, and approachable. While not absolutely necessary, I do consider out-of-hours support a good move, especially considering the general level of customer on IDNet. I hope it works out.
Excellent news. Thank you Miriam.
Woo, I can call late at night when nothing can be done to be told nothing can be done ;D Still a good move for those that need it. :thumb:
Quote from: Gary on Aug 02, 2011, 09:29:39
Woo, I can call late at night when nothing can be done to be told nothing can be done ;D Still a good move for those that need it. :thumb:
I try that with my wife and get the same response. ;D
Quote from: cavillas on Aug 02, 2011, 09:50:39
I try that with my wife and get the same response. ;D
;D
Far be it for me to try to tell IDNet how to run their business, but i would have thought that news like this would be worthy of a mention on the home page at www.idnet.net. :)
I did suggest a newsletter, John. They may, of course, be waiting to be sure there are no teething problems.
Could be. I would think though that it's a major selling point in enticing new customers, who wouldn't of course see a newsletter.
Quote from: JohnH on Aug 02, 2011, 21:25:57
Far be it for me to try to tell IDNet how to run their business, but i would have thought that news like this would be worthy of a mention on the home page at www.idnet.net. :)
Did you hear about the skype Ipad service? I think IDNetters want to test the water before breaking the dam. :D
They will probably announce it in stages, or once they are confident the demand is planned for. :)