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Technical News & Discussion => Windows News & Discussion => Topic started by: Den on Jul 02, 2011, 12:39:06

Title: Fun with printer
Post by: Den on Jul 02, 2011, 12:39:06
This morning I turned on the computer to work out staff wages and could not print payslips because my printer (Canon 6700D) came up with the message "Printer off line".
I restarted the computer and turned of the printer then turned the printer back on and still the same. Then I thought it must be a fault on the printer as it appeared to start up OK and made all the usual noises on the computer. I then applied the Microsoft Cure and that fixed it fine and I was able to complete the payslips on time.

The Microsoft Cure by the way is to unplug the power, leave for 10 secs and plug it back in again.  :slap: ;D
Title: Re: Fun with printer
Post by: Lance on Jul 02, 2011, 13:16:14
I'm happy to get my payslip electronically Den :)
Title: Re: Fun with printer
Post by: pctech on Jul 02, 2011, 14:20:56
They tried to remove the paper payslips at work but asked them not to, I have a file with every payslip I've had since I started working.

Was just as well as it turns out my previous employer had messed up my tax.

Title: Re: Fun with printer
Post by: Lance on Jul 02, 2011, 18:29:03
Your p60 will show tax paid in the year.

At work we have just moved to e-payroll which gives 18 months of payslips and p60s.
Title: Re: Fun with printer
Post by: pctech on Jul 02, 2011, 18:36:59
Though I'm not old fashioned in many ways I do prefer to get a paper payslip each month.

Title: Re: Fun with printer
Post by: zappaDPJ on Jul 03, 2011, 00:57:33
Quote from: Den on Jul 02, 2011, 12:39:06
I then applied the Microsoft Cure and that fixed it fine and I was able to complete the payslips on time.

How unfortunate for you :evil:
Title: Re: Fun with printer
Post by: Gary on Jul 03, 2011, 17:02:48
Quote from: Den on Jul 02, 2011, 12:39:06

The Microsoft Cure by the way is to unplug the power, leave for 10 secs and plug it back in again.  :slap: ;D
Still a great universal fix for so many things that loop out
Title: Re: Fun with printer
Post by: pctech on Jul 03, 2011, 17:57:59
Indeed it is Gary, though some customers start rolling about laughing when I ask them to reboot thanks to The IT Crowd.

I tell them that in quite a few cases it does help because it re-initialises the kernel and services.

Title: Re: Fun with printer
Post by: armadillo on Jul 03, 2011, 20:48:05
Indeed, indeed! A friend of mine was very impressed when I solved her printer problem by doing that a few weeks ago after she had tried for hours to get the thing to print. I usually prefer the 30 second variation of the procedure.