Beginning to see quite a lot of packet loss, starting mid-afternoon. Been happening for a few weeks, anyone else?
(http://www.thinkbroadband.com/ping/share-thumb/d6f13402703d7d50e22646a2650a963e-01-07-2011.png) (http://www.thinkbroadband.com/ping/share/d6f13402703d7d50e22646a2650a963e-01-07-2011.html)
I'm seeing the same as your graph, Bill
Mine's even worse but back to Bill's point it is Wimbledon second week.
(http://www.thinkbroadband.com/ping/share-thumb/269642ec790a18730c4f1bb45281af3c-01-07-2011.png) (http://www.thinkbroadband.com/ping/share/269642ec790a18730c4f1bb45281af3c-01-07-2011.html)
Quote from: Steve on Jul 01, 2011, 17:50:46
Mine's even worse but back to Bill's point it is Wimbledon second week.
A very good point, I'd forgotten that. And it's the men's semi's this afternoon!
I'll postpone judgement until Monday :P
If you were one of my neighbours, it would have been a lot worse this afternoon, as some road workers dug through the TV cables!
I get packetloss all day every day Bill so I'd happily swap my TBB graph for yours! (Also see my sig)
Here's mine today -
(http://www.thinkbroadband.com/ping/share-thumb/f6a316df5e99c54e17db42fb425dbf00-01-07-2011.png) (http://www.thinkbroadband.com/ping/share/f6a316df5e99c54e17db42fb425dbf00-01-07-2011.html)
Note - I'm out of the country and everything is turned off except the router and modem.
I've had a couple of days where it's been quite noticeable during the afternoon and early evening. I think the 28th June and today has been the worst which could tie in with Wimbledon?
The irony is that Wimbledon was on the TV at the time I was typing the OP... for some reason I just didn't make the connection :blush: :dunno:
Quote from: Bill on Jul 02, 2011, 08:03:43
The irony is that Wimbledon was on the TV at the time I was typing the OP... for some reason I just didn't make the connection :blush: :dunno:
Neither did your router. ;D
(http://www.thinkbroadband.com/ping/share-thumb/037f4d60790e8782b0fecabd34e35095-30-06-2011.png) (http://www.thinkbroadband.com/ping/share/037f4d60790e8782b0fecabd34e35095-30-06-2011.html)
you think you have problems....
Quote from: Fox on Jul 03, 2011, 00:14:41
you think you have problems....
Unless you've been maxing out your router since early evening, I'd risk a reasonable sum that that's exchange congestion >:(
Quote from: Fox on Jul 03, 2011, 00:14:41
you think you have problems....
To me that looks like heavy use up or down...
Quote from: Fox on Jul 03, 2011, 00:14:41
you think you have problems....
That looks like heavy P2P use to me.
Its congestion as far as I am aware. My connection has been like this since the 12th of June. Idnet are aware of the problem and have said it should be fixed by the 7th of July. I have a couple of weeks worth of ping graphs and they all look the same even if my PC is turned off.
Quote from: Fox on Jul 03, 2011, 12:05:37
I have a couple of weeks worth of ping graphs and they all look the same even if my PC is turned off.
Wireless activated on the router? 100% sure your connection isn't being used by another machine?
The wireless is on but secured with WPA2. The only thing that uses the wireless is my wife's laptop and she was away on a course all week so unless my wireless has a 100mile range I doubt its that. I have checked what devices are attached and there is only my PC. It is a congested VP at a guess so I will have to wait for the guy in the BT van to put down his pie and newspaper and do something.
Quote from: Fox on Jul 03, 2011, 16:06:54
Twill have to wait for the guy in the BT van to put down his pie and newspaper and do something.
That could take a while...
Particularly as his main course is cod and chips.
;D
As some of you already know, I sometimes wear a pointy hat and a Harry potter wand of an evening aka play World of Warcraft :laugh:
I play at quite a competitive level and this evening/morning we've been attempting to defeat new content that was added to the game this week. We normally stick to three hour sessions but this evening we agreed to play until we'd achieved our objective.
Around midnight I started to suffer from horrendous lag spikes (measured in seconds), something I've hardly ever had on my IDNet connection. I've just checked my BQM and I think it goes along way to explain the lag spikes.
(http://www.thinkbroadband.com/ping/share-thumb/753d2bdb7fce07d3c09784534bf7306f-05-07-2011.png) (http://www.thinkbroadband.com/ping/share/753d2bdb7fce07d3c09784534bf7306f-05-07-2011.html)
Interestingly, prior to this, there's virtually no packet loss at all shown for the last few days so I don't know happened tonight.
That's the usual post-midnight off-peak problem kicking in... though it was much worse than normal last night.
Oooh. Per chance, could it be an unforeseen result of off peak allowances? Not sure if anyone has suggested this yet, but it may be because of "helpful" customers.
IE, people like me, who think "I'll download that £12GB game I got off of Steam* at midnight, as it's off peak". This normally would help other users, as it's quiet.
However, if everyone also thinks the same, then your in some big trouble. As you get nearly all of IDNets customers connecting at exactly the same time (midnight) and even if they are only doing 30mb-300mb for a windows update, it's still an awfully congested system until 1-2am.
This will not change unless the users change their habits, or there is some sort of staggered/optional off peak times. Even then, you'd need around half of the customers taking the offer up.
Perhaps, if the problem is over usage at exactly 12am, IDNet could offer some other time periods for those customers using the internet at this time. Perhaps 3am-9am but a little more allowance? Or 1am to 10am for the same allowance, but the benefit of that extra hour in the peak time?
* for the bargain price of £7.50!
I think a good solution, if it is a problem within idnets control, would be to increase off-peak hours for those on more expensive packages, maybe so it starts at 11pm instead of midnight.
I've not really found it to be a problem since the capacity increase in terms of throughput which is only slightly reduced at peak. It was the lag spikes that came as a surprise last night.
I also noticed that my ping has doubled again during the last few days, I guess interleaving is back on.
I've said several times on this forum that since IDnet has given more off peak bandwidth there's been a lot of packet loss.
I used to watch justin.tv streams around midnight but I can no longer stream anything between midnight - 2am because of this and that includes iplayer & youtube.
But as I said Psp83. It seems, as the problem only applies to a very narrow band, "total" bandwidth is not the problem. It's the time of day that everyone uses it that is. IDNet do massively better than Sky or O2 on their BT reseller packages. We don't have any congestion during the day, not even at peak times (5pm-12pm) for example.
So as the problem happens, when customers would not normally do it, it is something that they could possible be encouraged to change. If the customers are only doing it because it's the off peak time, then IDNet could have the ability to stagger the peak time cut off, thus the congestion. If this is not already part of BT wholesale that is. How you would manage a staggered cut off I have no idea though. :red:
There is a problem with that argument...
Whenever someone (here or on tbb) is rash enough to post their "live" BQM, I bookmark it. I also look at any BQM that anybody posts.
That post-midnight packet loss ONLY shows up on IDNet connections...
Now, I'll admit that I don't have many ISPs to look at, and only those that will provide a static IP. I'll also admit that I saw an improvement after the recent capacity increase and that other causes are possible.
But I'm afraid that the most likely cause, as I see it, is that IDNet simply don't have sufficient capacity at some point. My guess would be at a handover to BT, but it's no more than a guess- I do believe the claim that their own network is uncongested.
Quote from: Bill on Jul 06, 2011, 00:52:03
There is a problem with that argument...
Whenever someone (here or on tbb) is rash enough to post their "live" BQM, I bookmark it. I also look at any BQM that anybody posts.
That post-midnight packet loss ONLY shows up on IDNet connections...
Here's an example.. (5/7/2011)
Here's my graph for my IDnet connection...
(http://www.thinkbroadband.com/ping/share-thumb/6aef9fe62097703d2696af2011c1f69e-05-07-2011.png) (http://www.thinkbroadband.com/ping/share/6aef9fe62097703d2696af2011c1f69e-05-07-2011.html)
Here's my work graph, we are with BT at work.
(http://www.thinkbroadband.com/ping/share-thumb/cebf878b8894e9b7bed32d7cf9a81a5d-05-07-2011.png) (http://www.thinkbroadband.com/ping/share/cebf878b8894e9b7bed32d7cf9a81a5d-05-07-2011.html)
Both are on the same exchange.
Here are last nights / todays
IDnet
(http://www.thinkbroadband.com/ping/share-thumb/757e8095dad43a5126ff7a8f5e566db4-06-07-2011.png) (http://www.thinkbroadband.com/ping/share/757e8095dad43a5126ff7a8f5e566db4-06-07-2011.html)
BT
(http://www.thinkbroadband.com/ping/share-thumb/c480fe55e4d72dac73612560f9615dc8-06-07-2011.png) (http://www.thinkbroadband.com/ping/share/c480fe55e4d72dac73612560f9615dc8-06-07-2011.html)
Like I said, if it's "rush hour traffic" we have a much better way of fixing it then real rush hour does. Changing everyone's working hours is near impossible. But here, people are only downloading, because it's the time posted on the website. If they put 1 am, the congestion would move to there, 2 am and so on. Could we not stagger the hours? with half as many, or a third as many customers doing "off peak" downloads would there not be less rush hour traffic?