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Technical News & Discussion => IDNet Help => Topic started by: Rudds on Jun 27, 2011, 21:08:02

Title: Problems Tonight 27th June
Post by: Rudds on Jun 27, 2011, 21:08:02
Anyone experiencing really slow speeds tonight?

Only getting around 390 Mbps taking a lifetime to load a page.
Title: Re: Problems Tonight 27th June
Post by: Steve on Jun 27, 2011, 21:20:32
Mine are ok on an 8Mbps connection

(http://www.speedtest.net/result/1360461893.png) (http://www.speedtest.net)


So I think that suggests IDNet's network is ok . A BT speedtest if you can get one will show whether your profile's been hit or if that's ok I guess a local exchange issue or congestion may be on the cards.
Title: Re: Problems Tonight 27th June
Post by: Rudds on Jun 27, 2011, 21:47:33
 :eek4:(http://www.speedtest.net/result/1360498626.png) (http://www.speedtest.net)
Title: Re: Problems Tonight 27th June
Post by: Glenn on Jun 27, 2011, 21:49:03
Are you able to run a BT speedtest, as Steve suggested?
Title: Re: Problems Tonight 27th June
Post by: Bill on Jun 27, 2011, 22:10:54
Quote from: Rudds on Jun 27, 2011, 21:08:02
Only getting around 390 Mbps

If that's not a typo I'm going to come round and kill you :evil:
Title: Re: Problems Tonight 27th June
Post by: Steve on Jun 27, 2011, 22:40:11
I was waiting for the edit >:D
Title: Re: Problems Tonight 27th June
Post by: Rudds on Jun 27, 2011, 22:58:04
Quote from: Bill on Jun 27, 2011, 22:10:54
If that's not a typo I'm going to come round and kill you :evil:
LOL Sorry!! 0.39Mb

Looking better now...........
(http://www.speedtest.net/result/1360576433.png) (http://www.speedtest.net)
Think its down to congestion at the exchange, isn't it strange though that my mate who's with BT dosen't seem to suffer the slow speeds at peak periods. It seems to be becoming a regular occurrence lately.

Title: Re: Problems Tonight 27th June
Post by: Simon on Jun 27, 2011, 23:42:15
A BT Speedtest (however hard it is to get the damned thing to work!) will show your profile, though, which is useful for diagnostics.
Title: Re: Problems Tonight 27th June
Post by: Lance on Jun 28, 2011, 13:35:18
Quote from: Rudds on Jun 27, 2011, 22:58:04

Think its down to congestion at the exchange, isn't it strange though that my mate who's with BT dosen't seem to suffer the slow speeds at peak periods. It seems to be becoming a regular occurrence lately.



The exchange is likely to have multiple Virtual Paths (VPs) and it is the VP with tends to be congested rather then the whole exchange. If your friend isn't affected, its an indication he is on a different VP.
Title: Re: Problems Tonight 27th June
Post by: Rudds on Jun 29, 2011, 21:07:48
Speeds not to bad tonight, results of BT test............

Download speed achieved during the test was - 2821 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :7616 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 6500 Kbps

(http://www.speedtest.net/result/1363662242.png) (http://www.speedtest.net)
Title: Re: Problems Tonight 27th June
Post by: Steve on Jun 29, 2011, 22:33:31
If you can do some more at different times of the day and then pass them on to support, it looks like congestion to me but whether they can shift BT is another issue.