Print Page - HTC reveals repair customers' data

Title: HTC reveals repair customers' data
Post by: pctech on Jun 03, 2011, 17:16:49

http://www.theregister.co.uk/2011/06/03/htc_security/

Title: Re: HTC reveals repair customers' data
Post by: Rik on Jun 03, 2011, 17:21:29

Oops.

Title: Re: HTC reveals repair customers' data
Post by: pctech on Jun 03, 2011, 17:36:59

I'm sure Glenn will be really chuffed.

Title: Re: HTC reveals repair customers' data
Post by: Glenn on Jun 03, 2011, 17:43:16

Even more so as they said the repair was not covered by the warranty, so they just returned it.

I've ordered a Samsung Galaxy S, which Yodel tried to deliver today, the driver left a card, saying it can't be collected and must be delivered to address.

Title: Re: HTC reveals repair customers' data
Post by: Rik on Jun 03, 2011, 17:44:25

Did they say why, Glenn?

Title: Re: HTC reveals repair customers' data
Post by: Glenn on Jun 03, 2011, 17:46:46

One of the water indicators inside the phone was pink (this is a different phone to the one I got wet on my charity cycle ride).

Title: Re: HTC reveals repair customers' data
Post by: Rik on Jun 03, 2011, 17:50:18

Have they never heard of perspiration?

Title: Re: HTC reveals repair customers' data
Post by: Simon on Jun 03, 2011, 19:12:59

Not a great advert for HTC is it?

Title: Re: HTC reveals repair customers' data
Post by: pctech on Jun 03, 2011, 19:22:27

Not really.

Title: Re: HTC reveals repair customers' data
Post by: Rik on Jun 04, 2011, 10:23:02

I'd certainly be wary of them now.

Title: Re: HTC reveals repair customers' data
Post by: Glenn on Jun 04, 2011, 10:35:51

They use the same company that repairs a host of companies, including John Lewis and Apple.

Title: Re: HTC reveals repair customers' data
Post by: Simon on Jun 04, 2011, 12:08:49

:whistle:

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Technical News & Discussion => Mobile Devices News & Discussion => Topic started by: pctech on Jun 03, 2011, 17:16:49