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Technical News & Discussion => IDNet Help => Topic started by: Technical Ben on May 26, 2011, 18:07:01

Title: No net. Exchange work?
Post by: Technical Ben on May 26, 2011, 18:07:01
On phone, so spellings on thin ice.
Seem to be connected to the exchange. But no ip dns or internet. Was fine. No warnings just red light in internet marker on router. dsl light green and steady.
Title: Re: No net. Exchange work?
Post by: .Griff. on May 26, 2011, 18:08:35
There's a problem in the Milton Keynes area but I've no idea where you are Ben.
Title: Re: No net. Exchange work?
Post by: Steve on May 26, 2011, 18:09:19
We're used to phone spelling :evil: The Idnet status is showing problems with Manchester node 4.
Title: Re: No net. Exchange work?
Post by: Technical Ben on May 26, 2011, 18:11:58
Holbeach. Just dont send any heavies.
Title: Re: No net. Exchange work?
Post by: Glenn on May 26, 2011, 18:13:53
Give support a call, there are there for another 15 mins
Title: Re: No net. Exchange work?
Post by: Rik on May 26, 2011, 18:14:52
Though you may want to try re-booting the router while the phone is ringing. :)
Title: Re: No net. Exchange work?
Post by: Rik on May 26, 2011, 18:15:57
Clear time was 17:08, affected exchanges were:

01204   01229   01244   01253   01254
01257   01270   01274   01283   01352
01407   01422   01484   015120   015122
015128   015129   015142   015149   015151
015164   015172   01539   01565   016123
016128   016129   016130   016135   0 16136
016137   016164   016165   016167   016181
016183   016188   016190   016192   016194
016198   01663   01690   01697   01704
01706   01758   01766   01772   01829
01928   01938   01942   01943   01978
01995   01943
Title: Re: No net. Exchange work?
Post by: Glenn on May 26, 2011, 18:21:34
Holbeach is 01406, so shouldn't be affected.
Title: Re: No net. Exchange work?
Post by: Rik on May 26, 2011, 18:26:08
Come back, Ben, all is forgiven. ;D
Title: Re: No net. Exchange work?
Post by: pctech on May 26, 2011, 18:43:04
There was WBMC work last night in London which affected MK.

Wasn't using the connection at the time but noticed the uptime had gone back to 10 hours and logs showed LCP initialisation and authentication so assume it must have lost PPP.

Maybe they forgot to press save. ;D
Title: Re: No net. Exchange work?
Post by: Rik on May 26, 2011, 18:48:45
BT don't have a save button, just a delete one. :)
Title: Re: No net. Exchange work?
Post by: pctech on May 26, 2011, 18:50:20
 ;D
Title: Re: No net. Exchange work?
Post by: Technical Ben on May 26, 2011, 21:35:08
Back now. No idea what it was. Seemed to have sync, but no target margin etc to see on router stats
There is an estate going up, but I would have thought they would not unplug the whole place, to get the new cables in.

So stale session maybe? It just died, half way through browsing.

[edit]
Went down around 17:30. Logs show back up at 19:39.  :o
Was down for 2 hours!?
Title: Re: No net. Exchange work?
Post by: Bill on May 26, 2011, 21:52:55
Quote from: Technical Ben on May 26, 2011, 21:35:08
There is an estate going up, but I would have thought they would not unplug the whole place, to get the new cables in.

Could be a case of "JCB, meet buried cable"?

Wouldn't be the first time, and a couple of hours sounds a possible repair time.
Title: Re: No net. Exchange work?
Post by: sparkler on May 27, 2011, 02:33:10
im in mid wales and i lost internet for a while

Sat, 2000-01-01 00:00:33 - Initialize LCP.
Sat, 2000-01-01 00:00:33 - LCP is allowed to come up.
Sat, 2000-01-01 00:00:43 - CHAP authentication failed
Sat, 2000-01-01 00:00:43 - LCP down.
Sat, 2000-01-01 00:01:05 - Administrator login successful - IP:192.168.0.3
Sat, 2000-01-01 00:01:26 - Initialize LCP.
Sat, 2000-01-01 00:01:26 - LCP is allowed to come up.
Sat, 2000-01-01 00:01:51 - CHAP authentication failed
Sat, 2000-01-01 00:01:51 - LCP down.
Sat, 2000-01-01 00:02:26 - Initialize LCP.
Sat, 2000-01-01 00:02:26 - LCP is allowed to come up.
Sat, 2000-01-01 00:03:17 - CHAP authentication failed
Sat, 2000-01-01 00:03:17 - LCP down.
Sat, 2000-01-01 00:03:26 - Initialize LCP.
Sat, 2000-01-01 00:03:26 - LCP is allowed to come up.
Sat, 2000-01-01 00:04:26 - Initialize LCP.
Sat, 2000-01-01 00:04:26 - LCP is allowed to come up.
Sat, 2000-01-01 00:05:26 - Initialize LCP.
Sat, 2000-01-01 00:05:26 - LCP is allowed to come up.
Sat, 2000-01-01 00:05:59 - CHAP authentication success

Title: Re: No net. Exchange work?
Post by: sof2er on May 27, 2011, 02:35:06
Same, lost internet for 6-10 mins~
Title: Re: No net. Exchange work?
Post by: DorsetBoy on May 27, 2011, 05:47:27
Quote from: sparkler on May 27, 2011, 02:33:10
im in mid wales and i lost internet for a while

Sat, 2000-01-01 00:00:33 - Initialize LCP.
Sat, 2000-01-01 00:00:33 - LCP is allowed to come up.
Sat, 2000-01-01 00:00:43 - CHAP authentication failed
Sat, 2000-01-01 00:00:43 - LCP down.
Sat, 2000-01-01 00:01:05 - Administrator login successful - IP:192.168.0.3
Sat, 2000-01-01 00:01:26 - Initialize LCP.
Sat, 2000-01-01 00:01:26 - LCP is allowed to come up.
Sat, 2000-01-01 00:01:51 - CHAP authentication failed
Sat, 2000-01-01 00:01:51 - LCP down.
Sat, 2000-01-01 00:02:26 - Initialize LCP.
Sat, 2000-01-01 00:02:26 - LCP is allowed to come up.
Sat, 2000-01-01 00:03:17 - CHAP authentication failed
Sat, 2000-01-01 00:03:17 - LCP down.
Sat, 2000-01-01 00:03:26 - Initialize LCP.
Sat, 2000-01-01 00:03:26 - LCP is allowed to come up.
Sat, 2000-01-01 00:04:26 - Initialize LCP.
Sat, 2000-01-01 00:04:26 - LCP is allowed to come up.
Sat, 2000-01-01 00:05:26 - Initialize LCP.
Sat, 2000-01-01 00:05:26 - LCP is allowed to come up.
Sat, 2000-01-01 00:05:59 - CHAP authentication success



That looks like the millennium bug to me    :evil:
Title: Re: No net. Exchange work?
Post by: Steve on May 27, 2011, 06:28:28
Mine lost PPP around 0230 needed a kick to re connect just now, I did change the router firmware yesterday.  :dunno:
Title: Re: No net. Exchange work?
Post by: Technical Ben on May 27, 2011, 16:33:45
Update:
Going though town today, I noticed 2 BT openreach vans, and a big hole or two in the pavement. So, I guess they started work around 5:30 yesterday?  :slap:
Strange that they had adverts for fibre optic internet on the building they were fitting the connections too. Does this mean that the office is getting fibre or that they just advertise it, even when they are installing ASDL. ;)
Title: Re: No net. Exchange work?
Post by: Rik on May 27, 2011, 16:35:11
It's a bit like a Sky van, Ben. ;)
Title: Re: No net. Exchange work?
Post by: pctech on May 27, 2011, 18:27:52
Id do wish they would stop marketing it as Fibre optic broadband along with Virgin for that matter.

As far as I understand it the core links of BTs network have been fibre for a while.

When they are installing FTTP then they can call it fibre optic broadband.

Title: Re: No net. Exchange work?
Post by: Technical Ben on May 27, 2011, 18:48:17
It's hyperbole creep. You do know they got legal right to call unlimited plans, with limits, "unlimited" in Australia?
Title: Re: No net. Exchange work?
Post by: pctech on May 27, 2011, 19:06:38
Technicallly there can never be an unlimited plan, as no matter what the bearer technology is, DSL, Copper Ethernet, Fibre or Radio there is always a limit and that's the first thing they teach on a networking course, that use has to be managed.

Title: Re: No net. Exchange work?
Post by: Technical Ben on May 27, 2011, 20:14:19
I think the emphasis is that they put an artificial limit on an "unlimited" plan. Why not call it a "20GB plan" if it's capped to 20GB?  :dunno:
Title: Re: No net. Exchange work?
Post by: pctech on May 27, 2011, 21:08:35
I'd agree with you Ben but the marketing wonks would argue that for most it is unlimited but they may only do the odd bit of browsing.