The BT Planning Engineering Works Schedule for next week shows three nights when my exchange may suffer disconnections of up to 2 hrs whilst ATM cards are switched. The list of exchanges each night are different. In a couple of instances. my exchange is listed twice on the same night in different lists. Worst case: I could be looking at 10 hours of disruption over 3 nights or, most likely case, up to 2 hrs of disruption on one of the 3 nights. As I am usually in dreamland at this time, the PEW programme is of little concern but, seriously, how do businesses dependent on the internet cope with what seems to be a scant level of information? ???
We're talking about BT here. Sadly, they show little or no regard for their customers and are appalling at communicating (or keeping to their published schedules). :(
http://clueless.aaisp.net.uk/pew.cgi has a large list of exchanges with planned works.
Quote from: Glenn on May 03, 2011, 17:17:00
http://clueless.aaisp.net.uk/pew.cgi has a large list of exchanges with planned works.
That's where the information for my post came from. I assume that that BT's systems are clever enough to ignore these disconnections when it comes to loss of synch, drop in IP etc?
I really wouldn't bet on that. I tend to turn my router off overnight if I know there's work being done.
Quote from: Rik on May 03, 2011, 18:04:06
I really wouldn't bet on that. I tend to turn my router off overnight if I know there's work being done.
I think that I need to go and lie down again. :eek4:
I generally do at night. ;)
1 hate to come to BT defence here maintenance has to happen sometime and better it happen in the early morning than during the day or evening surely?
Oh definitely, Mitch. The problem is that they don't factor in the potential effect on ADSL customers, and make a point of giving them good information in advance.
I used to monitor PEW lists but I found that my connection rarely dropped if my exchange was on the list. It used to drop regularly when it wasn't and I'm pretty sure that a 15 minute to 4 hour loss of sync was down to a PEW. It actually hasn't been so bad in recent weeks (that's jinxed it I know) and as I tend to carry out remote server work at night I hope it stays that way ;D
I'd guess that two lines on different infrastructure (pref. cable for one) is the only way to ensure maximum up time.
Either that or a leased line with DSL as a backup Zap.
I would love one but I think they are still a bit pricey?