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Technical News & Discussion => Windows News & Discussion => Topic started by: wdforte on Apr 21, 2011, 14:17:14

Title: Maybe Useful?
Post by: wdforte on Apr 21, 2011, 14:17:14
Nationwide Building Society's On Line Banking has today (for me at least) recommended 'Trusteer Rapport' as their chosen Anti Virus protector for internet banking customers.

This is their link: http://www.trusteer.com/
Title: Re: Maybe Useful?
Post by: pctech on Apr 21, 2011, 14:38:53
Lot of banks are, but be aware it is not an AV product, it is an anti-keylogger/screengrabber.

Title: Re: Maybe Useful?
Post by: Gary on Apr 21, 2011, 15:16:17
I found it to be a bit buggy tbh, others mileage may vary.
Title: Re: Maybe Useful?
Post by: Ray on Apr 21, 2011, 15:36:36
I've found Prevx with Safe On Line to be much better.
Title: Re: Maybe Useful?
Post by: wecpcs on Apr 21, 2011, 16:54:02
Quote from: wdforte on Apr 21, 2011, 14:17:14
Nationwide Building Society's On Line Banking has today (for me at least) recommended 'Trusteer Rapport' as their chosen Anti Virus protector for internet banking customers.

This is their link: http://www.trusteer.com/

I have just installed it and found no problems with it at the moment.

Colin
Title: Re: Maybe Useful?
Post by: wdforte on Apr 21, 2011, 18:02:57
Quote from: pctech on Apr 21, 2011, 14:38:53
Lot of banks are, but be aware it is not an AV product, it is an anti-keylogger/screengrabber.



Thanks for pointing that out :thumb:
Title: Re: Maybe Useful?
Post by: wdforte on Apr 21, 2011, 18:08:53
Quote from: wecpcs on Apr 21, 2011, 16:54:02
I have just installed it and found no problems with it at the moment.

Colin

I haven't either, seems to be a good deal for free :dunno: If it was a duffer ::) I would have thought that Nationwide Building Society (and many, many other online banks) would not have given it the thumbs up :dunno:
Title: Re: Maybe Useful?
Post by: Gary on Apr 22, 2011, 09:13:56
Quote from: wdforte on Apr 21, 2011, 18:08:53
I haven't either, seems to be a good deal for free :dunno: If it was a duffer ::) I would have thought that Nationwide Building Society (and many, many other online banks) would not have given it the thumbs up :dunno:
Do some reviews on it, people had some issues, personally I think it gives users a false sense of protection and it had at the time also been compromised, it slowed browsing down caused a few crashes, but that was a while back, also their claims seemed a bit over inflated. Uninstalling it it was almost impossible well but I imagine that has changed and for some it had issues on a multi user system.
On a side note If you believe the banks have our best interests at heart....well just saying I'd be careful with that piece of thinking they protect themselves first and foremost.  ;)
Title: Re: Maybe Useful?
Post by: Gary on Apr 22, 2011, 09:17:26
Quote from: Ray on Apr 21, 2011, 15:36:36
I've found Prevx with Safe On Line to be much better.
Id go with Prevx myself as you say, Ray.
Title: Re: Maybe Useful?
Post by: JB on Apr 22, 2011, 09:42:00
Quote from: pctech on Apr 21, 2011, 14:38:53
Lot of banks are, but be aware it is not an AV product, it is an anti-keylogger/screengrabber.

I have an account with Nationwide and always use Linux to access their site, as I do for all my financial sites. Typical of Nationwide's badly coded web site it offered me the oportunity to install Rapport yesterday  :dunno:
Title: Re: Maybe Useful?
Post by: Niall on Apr 22, 2011, 11:16:47
I used this under Vista and it caused massive slowdown on webpages. I had to ditch it, and haven't used it since. Still, I'm VERY careful so I don't really need it, although I now use Windows 7.
Title: Re: Maybe Useful?
Post by: wecpcs on Apr 22, 2011, 14:16:15
I have now uninstalled it, as I noticed my web browsing was a little slower and the fact that it was blocking the Microsoft Home Server forums. Despite uninstalling it with Revo Uninstaller, I still had to delete hidden empty directories and pick out and delete a number of registry entries which Revo had left behind despite choosing the maximum removal option.

Colin
Title: Re: Maybe Useful?
Post by: pctech on Apr 22, 2011, 19:13:09
Running it under XP Pro with no problems.

Title: Re: Maybe Useful?
Post by: wdforte on Apr 22, 2011, 19:25:11
Quote from: wecpcs on Apr 22, 2011, 14:16:15
I have now uninstalled it, as I noticed my web browsing was a little slower and the fact that it was blocking the Microsoft Home Server forums. Despite uninstalling it with Revo Uninstaller, I still had to delete hidden empty directories and pick out and delete a number of registry entries which Revo had left behind despite choosing the maximum removal option.

Colin

Mine still running well on W7 and pages are opening as rapidly as ever, no probs so far :dunno:
Title: Re: Maybe Useful?
Post by: pctech on Apr 27, 2011, 15:37:31
Trusteer have just pushed out an update so might be worth trying?

Might be better to have it installed if you use online banking and your bank recommends it because the systems seem to check that its installed and running (and presumably log this) so could use it as a get out in the event of a problem?

Title: Re: Maybe Useful?
Post by: wecpcs on Apr 27, 2011, 16:53:45
Quote from: pctech on Apr 27, 2011, 15:37:31
Trusteer have just pushed out an update so might be worth trying?

Might be better to have it installed if you use online banking and your bank recommends it because the systems seem to check that its installed and running (and presumably log this) so could use it as a get out in the event of a problem?



I have actually re-installed it several days ago and it now seems OK, so I do not know why I was having problems with some MS websites which were not actually even configured for it. Obviously it must have been something else which has now righted itself.

Colin
Title: Re: Maybe Useful?
Post by: pctech on Apr 27, 2011, 18:00:52
Had some issues starting Windows when I rebooted after installing the update so had to boot in Safe Mode, use msconfig to start the system in diagnostic startup, enable Windows Installer in Service Control Manager, uninstall it, reboot as normal and then reinstall, it been ok since.