Hi
Anyone else experiencing this...?
Thanks
Guy
Nothing showing on AAISP's automatic incident reports as yet
Hmm
Rebooted router
Switched bt fttc modem on and off...dsl light is out...
Been about 3hrs...
All fine in Sandhurst, but I don't think I connect through Reading.
Is it anywhere near Rochford?
http://btbusiness.custhelp.com/app/service_status_consumer
It's been up and down all evening here as well - No fibre here though :dunno:
Quote from: gha128 on Apr 19, 2011, 21:02:16
Hmm
Rebooted router
Switched bt fttc modem on and off...dsl light is out...
Been about 3hrs...
No sync- that's a matter between the cabinet and the modem... email CS.
eta- Wouldn't do any harm to leave a phone message as well.
Thanks
Engineer visit booked for Tuesday... :'(
And as if by magic 24 hrs later the connection comes back up on its own accord....odd
Quote from: gha128 on Apr 20, 2011, 13:36:24
And as if by magic 24 hrs later the connection comes back up on its own accord....odd
There's been a couple of similar cases reported over on tbb, one by me!
Loss of sync, engineer called out, nothing obvious, eventually he gets the fault cleared by organising a remote reset of the cabinet DSLAM.
I'd like to think that my somewhat acerbic comments may have had some effect, but maybe even BT are getting the idea that DSLAM software can crash, and checking when "loss of sync" faults are reported for FTTC.