IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: MarlyM on Apr 16, 2011, 11:55:22

Title: SMTP Server Configuration Errors
Post by: MarlyM on Apr 16, 2011, 11:55:22
Is anyone else having problems sending emails (through smtp.idnet.com)?

I'm getting: Server error: '451 4.3.5 Server configuration problem'

Any ideas/fixes?

Thanks,
Title: Re: SMTP Server Configuration Errors
Post by: Lona on Apr 16, 2011, 12:13:42
Same here but it has corrected itself for now

I have been having this problem over the last few days.
Title: Re: SMTP Server Configuration Errors
Post by: David on Apr 16, 2011, 13:02:42
Me too it works then it stops  :shake:
Title: Re: SMTP Server Configuration Errors
Post by: Magic Foundry on Apr 16, 2011, 13:07:38
Same problem here, just started about an hour ago.
Title: Re: SMTP Server Configuration Errors
Post by: MarlyM on Apr 16, 2011, 13:20:09
Ah,

Not just me then.

Will see how it goes (not working yet).
Title: Re: SMTP Server Configuration Errors
Post by: peterbeaumont on Apr 16, 2011, 13:22:09
Same problem here...
Title: Re: SMTP Server Configuration Errors
Post by: Simon on Apr 16, 2011, 14:16:31
I'm having problems too.  Not a great weekend for IDNet, is it?
Title: Re: SMTP Server Configuration Errors
Post by: Steve on Apr 16, 2011, 14:20:25
I've emailed support
Title: Re: SMTP Server Configuration Errors
Post by: mouthrush on Apr 16, 2011, 14:50:46
Also getting same error...
Title: Re: SMTP Server Configuration Errors
Post by: peterbeaumont on Apr 16, 2011, 15:08:25
Still broken here...it's been a while...
Title: Re: SMTP Server Configuration Errors
Post by: peterbeaumont on Apr 16, 2011, 15:10:50
Server: 'smtp.idnet.com', Protocol: SMTP, Server Response: '451 4.3.5 Server configuration problem', Port: 25, Secure(SSL): No, Server Error: 451, Error Number: 0x800CCC79
Title: Re: SMTP Server Configuration Errors
Post by: esh on Apr 16, 2011, 15:19:02
Thanks for this confirmation. Users have reported a sporadic issue here as well, I have been trying to trace it down.
Title: Re: SMTP Server Configuration Errors
Post by: Simon on Apr 16, 2011, 15:44:24
Couldn't send an email from my IDNet address, so have sent one from an alternative, and have also left a phone message.
Title: Re: SMTP Server Configuration Errors
Post by: David on Apr 16, 2011, 16:08:21
 :thnks: we appreciate all you are doing , :fingers:
Title: Re: SMTP Server Configuration Errors
Post by: Tim_idnet on Apr 16, 2011, 16:21:12
Hi All,

This maybe related to one of core network routers which has been misbehaving today - we're investigating and aim to have this resolved ASAP. Apologies for the inconvenience. In the meantime, if you are experiencing issues sending mail via smtp.idnet.com then please use our other SMTP server - smtp.idnet.net.

Tim
Title: Re: SMTP Server Configuration Errors
Post by: Steve on Apr 16, 2011, 16:33:00
Thanks for the info Tim.
Title: Re: SMTP Server Configuration Errors
Post by: Simon on Apr 16, 2011, 16:52:32
Cheers, Tim.  Ignore my PM!  ;)
Title: Re: SMTP Server Configuration Errors
Post by: David on Apr 16, 2011, 16:53:58
 :whistle:
Title: Re: SMTP Server Configuration Errors
Post by: Simon on Apr 16, 2011, 16:57:28
Seems he did.  :pmsl:
Title: Re: SMTP Server Configuration Errors
Post by: David on Apr 16, 2011, 17:07:58
 :rofl: :pmsl: Its grand when at least our minds are in sync   ;D
Title: Re: SMTP Server Configuration Errors
Post by: MarlyM on Apr 16, 2011, 18:30:23
Wooo!

That worked.

Thanks.

:thumb:
Title: Re: SMTP Server Configuration Errors
Post by: David on Apr 16, 2011, 18:35:46
I hope you are not laying back smoking after that  ;D
Title: Re: SMTP Server Configuration Errors
Post by: Tim_idnet on Apr 16, 2011, 19:44:39
Hi All,

Quick update to confirm that the intermittent issue today with accessing smtp.idnet.com was due to a software bug in one of our core network routers - this has now been fixed. Apologies again for the inconvenience.

Tim
Title: Re: SMTP Server Configuration Errors
Post by: David on Apr 16, 2011, 19:45:30
Thanks Tim I have a router like that  ;D :thumb:
Title: Re: SMTP Server Configuration Errors
Post by: Simon on Apr 16, 2011, 20:26:25
Thanks Tim.