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Technical News & Discussion => Windows News & Discussion => Topic started by: JB on Mar 22, 2011, 09:24:21

Title: Security warning from Play.com - anyone else?
Post by: JB on Mar 22, 2011, 09:24:21
Just received the attached. Did anyone else get one. There are none of the usual graphics but the headers look genuine FWIW?
Title: Re: Security warning from Play.com - anyone else?
Post by: Ray on Mar 22, 2011, 09:29:18
Yes, I've received it this morning as well.
Title: Re: Security warning from Play.com - anyone else?
Post by: Simon on Mar 22, 2011, 10:07:02
Nothing here yet. 
Title: Re: Security warning from Play.com - anyone else?
Post by: RichR on Mar 22, 2011, 10:23:31
I've had one as well
Title: Re: Security warning from Play.com - anyone else?
Post by: talos on Mar 22, 2011, 10:29:19
Me Too ::)
Title: Re: Security warning from Play.com - anyone else?
Post by: zappaDPJ on Mar 22, 2011, 10:56:42
Me as well. I don't recall giving play.com permission to pass on my details to a marketing communications company.
Title: Re: Security warning from Play.com - anyone else?
Post by: gizmo71 on Mar 22, 2011, 11:12:41
I had some spam sent to the disposable address I use for play.com so I half expected it... It's actually quite good to know that they're on the ball... but bad that they'd given the address to a third party. :no:
Title: Re: Security warning from Play.com - anyone else?
Post by: Simon on Mar 22, 2011, 11:18:17
:bawl:
Title: Re: Security warning from Play.com - anyone else?
Post by: zappaDPJ on Mar 22, 2011, 11:27:31
You are not worthy :laugh:
Title: Re: Security warning from Play.com - anyone else?
Post by: Simon on Mar 22, 2011, 11:32:07
;D
Title: Re: Security warning from Play.com - anyone else?
Post by: Lance on Mar 22, 2011, 12:13:13
I've had it too. Oh, and I had the warning from Play!
Title: Re: Security warning from Play.com - anyone else?
Post by: zappaDPJ on Mar 22, 2011, 12:32:19
Nasty, have you tried an ointment? ;D
Title: Re: Security warning from Play.com - anyone else?
Post by: JB on Mar 22, 2011, 13:26:47
Quote from: zappaDPJ on Mar 22, 2011, 10:56:42
Me as well. I don't recall giving play.com permission to pass on my details to a marketing communications company.

Nor did I, but it is inevitable I guess. I just use a throw away Gmail address for firms like Play and Amazon.
Title: Re: Security warning from Play.com - anyone else?
Post by: Niall on Mar 22, 2011, 14:00:29
I find this a little too much of a coincidence. They announce play may be having difficulties with new rulings coming out regarding where their warehouses are then they get hit by a security breach. Makes me wonder if this sort of thing is from rivals.
Title: Re: Security warning from Play.com - anyone else?
Post by: David on Mar 22, 2011, 14:44:31
I got mine last night not too bothered just take a little care I think Niall has a point but Im not pulling my hair out just yet
Title: Re: Security warning from Play.com - anyone else?
Post by: Rik on Mar 22, 2011, 15:33:09
I rarely play, I more often explore the Amazon. ;)
Title: Re: Security warning from Play.com - anyone else?
Post by: David on Mar 22, 2011, 15:45:17
Oh I  never play I have bought from them though  :dunno:
Title: Re: Security warning from Play.com - anyone else?
Post by: Niall on Mar 22, 2011, 17:51:34
It's very rare that I use Play. If I'm not bothered by longer delivery dates, then I don't mind, but they are rarely cheaper than their rivals. At least for the things I want anyway.
Title: Re: Security warning from Play.com - anyone else?
Post by: gizmo71 on Mar 22, 2011, 22:40:21
On the odd occasions I buy new I often do so from Play as they don't load the price with postage charges, but these days I buy most stuff nearly new from Amazon marketplace.

Had a second email today as follows
QuoteDear Customer,

As a follow up to the email we sent you last night, I would like to give you some further details. On Sunday the 20th of March some customers reported receiving a spam email to email addresses they only use for Play.com. We reacted immediately by informing all our customers of this potential security breach in order for them to take the necessary precautionary steps.

We believe this issue may be related to some irregular activity that was identified in December 2010 at our email service provider, Silverpop. Investigations at the time showed no evidence that any of our customer email addresses had been downloaded. We would like to assure all our customers that the only information communicated to our email service provider was email addresses.  Play.com have taken all the necessary steps with Silverpop to ensure a security breach of this nature does not happen again.

We would also like to reassure our customers that all other personal information (i.e. credit cards, addresses, passwords, etc.) are kept in the very secure Play.com environment. Play.com has one of the most stringent internal standards of e-commerce security in the industry. This is audited and tested several times a year by leading internet security companies to ensure this high level of security is maintained. On behalf of Play.com, I would like to once again apologise to our customers for any inconvenience due to a potential increase in spam that may be caused by this issue .
Title: Re: Security warning from Play.com - anyone else?
Post by: Niall on Mar 22, 2011, 22:47:08
Does that mean they'll want this yacht back? :P
Title: Re: Security warning from Play.com - anyone else?
Post by: drummer on Mar 22, 2011, 23:02:48
I've been using play.com for several years and haven't received one of these emails.  Nobody loves me...   :bawl:
Title: Re: Security warning from Play.com - anyone else?
Post by: Simon on Mar 22, 2011, 23:21:25
Nothing for me yet, either.  Play.com was my very first online shopping experience, and I bought the Highlander DVD.  Loyalty counts for nothing these days.   :bawl:
Title: Re: Security warning from Play.com - anyone else?
Post by: Lance on Mar 22, 2011, 23:24:37
I've had the second email tonight as well. I've not used them for a while but do occasionally as I get an additional discount through work.
Title: Re: Security warning from Play.com - anyone else?
Post by: zappaDPJ on Mar 22, 2011, 23:55:03
I've also received and welcomed the second email as it removed some of the doubts I was having about ordering from them again.
Title: Re: Security warning from Play.com - anyone else?
Post by: Lona on Mar 23, 2011, 03:06:52
I've now received two also
Title: Re: Security warning from Play.com - anyone else?
Post by: vitriol on Mar 23, 2011, 17:30:46
Got both mails yesterday. Haven't had any spam so far  :fingers:
Title: Re: Security warning from Play.com - anyone else?
Post by: wecpcs on Mar 23, 2011, 23:10:24
Quote from: 6jb on Mar 22, 2011, 09:24:21
Just received the attached. Did anyone else get one. There are none of the usual graphics but the headers look genuine FWIW?


I have had one as well.

Colin
Title: Re: Security warning from Play.com - anyone else?
Post by: Rik on Mar 24, 2011, 10:16:04
Me too.
Title: Re: Security warning from Play.com - anyone else?
Post by: sparky on Mar 25, 2011, 09:08:35
Not only did I get one from Play.com,

I've now received a similar one from tripadvisor.com, although this was only to my gmail account.

To our travel community:
This past weekend we discovered that an unauthorised third party had stolen part of TripAdvisor's member email list. We've confirmed the source of the vulnerability and shut it down. We're taking this incident very seriously and are actively pursuing the matter with law enforcement.
How will this affect you? In many cases, it won't. Only a portion of all member email addresses were taken, and all member passwords remain secure. You may receive some unsolicited emails (spam) as a result of this incident.
The reason we are going directly to you with this news is that we think it's the right thing to do. As a TripAdvisor member, I would want to know. Unfortunately, this sort of data theft is becoming more common across many industries, and we take it extremely seriously.
I'd also like to reassure you that TripAdvisor does not collect members' credit card or financial information, and we never sell or rent our member list.
We will continue to take all appropriate measures to keep your personal information secure at TripAdvisor. I sincerely apologise for this incident and appreciate your membership in our travel community.
Steve Kaufer
Co-founder and CEO  
Title: Re: Security warning from Play.com - anyone else?
Post by: Rik on Mar 25, 2011, 09:21:50
Where are they based, Sparky?
Title: Re: Security warning from Play.com - anyone else?
Post by: sparky on Mar 25, 2011, 09:29:43
Not sure if they have a UK base Rik, but their mailing address is near Boston, USA.

Newton, MA 02464

That must be Massachusetts I guess.
Title: Re: Security warning from Play.com - anyone else?
Post by: Rik on Mar 25, 2011, 09:30:51
Unfortunate. :( If they were UK based, at least you could moan to the ICO.
Title: Re: Security warning from Play.com - anyone else?
Post by: BrianM on Mar 25, 2011, 20:25:49
Got a MS update warning today which maybe has something to do with these security warnings.   Update KB 2524375.
Title: Re: Security warning from Play.com - anyone else?
Post by: Glenn on Mar 25, 2011, 20:34:01
See http://www.microsoft.com/technet/security/advisory/2524375.mspx