IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: Jovin on Mar 17, 2011, 13:57:01

Title: Uploading pictures
Post by: Jovin on Mar 17, 2011, 13:57:01
Hi All
Wonder if anyone has any suggestions about my problem. I am unable to upload any pictures to any websites ie Facebook, ebay, local newspaper classifieds etc. I have tried using Firefox (latest updates) and IE (also fully updated) however seems to work fine going via AOL browser (AOL software only, still on same router/connection to idnet). PC is running XP with all updates, 4GB RAM Intel E7200 dual core. Router is Draytek Vigor 2700VG with wired connection to pc.

Any help or suggestions appreciated.
Title: Re: Uploading pictures
Post by: David on Mar 17, 2011, 14:05:06
Hi Jovin and welcome I cant help you but it isnt usually long before friendly help arrives,in the meantime  :welc2: :karma:
Title: Re: Uploading pictures
Post by: pctech on Mar 17, 2011, 14:53:53
Hi Jovin

First of all welcome, what happens when you try to upload?

Title: Re: Uploading pictures
Post by: Ray on Mar 17, 2011, 14:54:42
 :welc: :karma: Jovin,
Title: Re: Uploading pictures
Post by: Jovin on Mar 17, 2011, 14:59:32
Thanks for reply

gets to 2 or 3% then freezes, have left it for some time but goes no further.

Quote from: pctech on Mar 17, 2011, 14:53:53
Hi Jovin

First of all welcome, what happens when you try to upload?


Title: Re: Uploading pictures
Post by: Glenn on Mar 17, 2011, 15:02:02
Do you have another PC/Mac you can try?
Title: Re: Uploading pictures
Post by: pctech on Mar 17, 2011, 15:02:38
I take it you've tried rebooting as things like this can be a temporary condition.

Title: Re: Uploading pictures
Post by: Jovin on Mar 17, 2011, 15:10:19
Quote from: pctech on Mar 17, 2011, 15:02:38
I take it you've tried rebooting as things like this can be a temporary condition.



Yes it been this way for a few weeks. Just had a thought tho that it may only be since new router so will try netgear router and see what happens.

Thanks also to Glenn for heads up on trying different pc, made me think it may be router.
Title: Re: Uploading pictures
Post by: Glenn on Mar 17, 2011, 15:13:21
By the way, welcome to the forum  :karma:
Title: Re: Uploading pictures
Post by: Rik on Mar 17, 2011, 16:48:15
Welcome to the forum Jovin. :welc: :karma:

I wonder if the AOL software is causing a clash?
Title: Re: Uploading pictures
Post by: pctech on Mar 17, 2011, 17:28:20
I did wonder that myself, if you are no longer an AOL customer might it be advisable to remove the software because as far as I'm aware you can't access their services using the software outside their network.

Title: Re: Uploading pictures
Post by: Jovin on Mar 17, 2011, 18:14:14
Found the cause but havent been able to cure it yet......seems its something to do with the draytek router, put my old netgear router on and all works fine just have to work out now what setting on the draytek is causing the prob.

AOL software has been free to use for a few years now, you only pay if your broadband connection is via AOL. I used to be with them about 10 years ago but my partner has been using the AOL softare and email on this pc for just over 3 years with no problem with connection via Nildram and more recently Idnet.
Title: Re: Uploading pictures
Post by: Rik on Mar 17, 2011, 18:15:13
At least you know where to start looking, but that's still weird.
Title: Re: Uploading pictures
Post by: pctech on Mar 17, 2011, 18:17:47
When router firmware screws up you can get all kinds of interesting things happen, I know my Netgear has in the past.

Might be worth trying to use the reset switch on your Draytek to reset it to factory condition.

That's usually cured the issues I have had with my Netgear.
Title: Re: Uploading pictures
Post by: Rik on Mar 17, 2011, 18:53:23
I've found a hammer to be very good with Netgears too.  :evil:
Title: Re: Uploading pictures
Post by: pctech on Mar 17, 2011, 20:11:13
 ;D
Title: Re: Uploading pictures
Post by: armadillo on Mar 17, 2011, 20:37:37
Quote from: Rik on Mar 17, 2011, 18:53:23
I've found a hammer to be very good with Netgears too.  :evil:

Really?

Quote from: idnet official FAQ
You will need an ADSL modem or router to user our service, for ADSL2+ services you will need an ADSL2+ compatible router. IDNet recommend the Netgear range of routers which are both ADSL and ADSL2+ compatible and come pre configured for Internet access when purchased from us.
Title: Re: Uploading pictures
Post by: David on Mar 17, 2011, 20:51:06
 :lol: :hehe: :dog:
Title: Re: Uploading pictures
Post by: pctech on Mar 17, 2011, 21:21:52
Any router's firmware can screw up because of the complexity of what its actually doing.

Title: Re: Uploading pictures
Post by: Ted on Mar 17, 2011, 21:28:47
Quote from: Jovin on Mar 17, 2011, 18:14:14
Found the cause but havent been able to cure it yet......seems its something to do with the draytek router,

For starters I'd turn off the firewall (temporarily), and see if that works.
Title: Re: Uploading pictures
Post by: Rik on Mar 18, 2011, 10:34:55
Quote from: armadillo on Mar 17, 2011, 20:37:37
Really?


I don't always have to agree with IDNet. ;D
Title: Re: Uploading pictures
Post by: esh on Mar 18, 2011, 13:44:28
My previous Netgear monster would hard-lock and crash if you tried to upload a file bigger than about a few megabytes. It was a bug in the ADSL firmware (not specifically the router part of it).
Title: Re: Uploading pictures
Post by: armadillo on Mar 18, 2011, 16:52:59
Quote from: Rik on Mar 18, 2011, 10:34:55
I don't always have to agree with IDNet. ;D

Glad to see they don't have a thought police department.
Title: Re: Uploading pictures
Post by: Rik on Mar 18, 2011, 16:54:38
 ;D

Not since they removed the electrodes. ;)
Title: Re: Uploading pictures
Post by: armadillo on Mar 18, 2011, 22:29:13
 :lol: and ouch!