IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: Colin Burns on Mar 12, 2011, 09:18:10

Title: Help !!!!!
Post by: Colin Burns on Mar 12, 2011, 09:18:10
is anyone else having terrible thoughput this morning as i just ran a BT speed test and got the below

   


   
FAQ

Results Image not loaded

This Test comprises of Best Effort Test: -provides background information.

   Download  Speed
   66 Kbps
   
0 Kbps   7150 Kbps
Max Achievable Speed

Download speedachieved during the test was - 66 Kbps
For your connection, the acceptable range of speeds is 1200-7150 Kbps.
Additional Information:
Your DSL Connection Rate :7136 Kbps(DOWN-STREAM), 832 Kbps(UP-STREAM)
IP Profile for your line is - 6000 Kbps


Title: Re: Help !!!!!
Post by: Steve on Mar 12, 2011, 09:39:30
I think that's local i.e between your router and the exchange.
Title: Re: Help !!!!!
Post by: Rik on Mar 12, 2011, 10:55:29
No problems here, Colin, I'd say exchange congestion on the basis of those figures. Disconnect everything but the router from the line and run another BT test, preferably from the test socket. If you get similar results, drop support an email. There were certainly signs yesterday of the world and his wife streaming the news from Japan.
Title: Re: Help !!!!!
Post by: Colin Burns on Mar 12, 2011, 13:41:08
Download speedachieved during the test was - 5423 Kbps
For your connection, the acceptable range of speeds is 1200-7150 Kbps.
Additional Information:
Your DSL Connection Rate :7200 Kbps(DOWN-STREAM), 832 Kbps(UP-STREAM)
IP Profile for your line is - 6000 Kbp

these are the results im getting now

just a small improvement
Title: Re: Help !!!!!
Post by: Rik on Mar 12, 2011, 16:42:58
Definitely suggests exchange congestion.
Title: Re: Help !!!!!
Post by: Colin Burns on Mar 12, 2011, 18:39:20
oh welll looks like ill be enjoying poo broadband for a while
Title: Re: Help !!!!!
Post by: Rik on Mar 12, 2011, 18:40:03
Check with support, they may be able to nudge BT.