My connection has been turning to sludge again lately (well it has been stable for a couple of months now so it's due to do a fubar), web pages can take forever to open... if at all. I'm off work so thought I'd check out some playstation - which would be nice if only it could stay connected for more than a few minutes at a time.
So I thought I'd see what my thinkbroadband monitor had to say about it. :eek4:
(http://www.thinkbroadband.com/ping/share-thumb/a842bceef1e64fcd8335d213dc627c99-09-02-2011.png) (http://www.thinkbroadband.com/ping/share/a842bceef1e64fcd8335d213dc627c99-09-02-2011.html)
What does this signify?
My exchange is Aberdeen Balgownie NSBLG and my BT 2700 HGV is always connected directly to my master socket.
It looks like exchange congestion, but do you have any background downloads running after midnight?
Holy cow, that's not a status monitor graph, it belongs in the Tate Modern, stat!
Quote from: esh on Feb 09, 2011, 11:35:46
Holy cow, that's not a status monitor graph, it belongs in the Tate Modern, stat!
I was about to say just that, A Picasso has just sold for several million, frame that and you'll be rich for life .
Looking again, those high average pings are what I used to get here evry now and again,BT always swore there was no issue but the truth was the duct had collapsed in the pavement,was full of water and had knackered the cables.
That signifies that your ping is massive, almost as if the line is being satuated from constant downloading and uploading. Might be worth checking the router to make sure there are no unknown devices connected via wireless.
Hi Rik.
Yes I did try to d/l something but I quit it as it was going to take days to come in.
Your minimum ping is quite high too, have you tried rebooting the router?
Are you on a wired or wireless connection, Rich? I think it would be worth re-booting the router, as Dorset suggests, to see if that clears anything.
Quote from: Lance on Feb 09, 2011, 11:41:56
That signifies that your ping is massive, almost as if the line is being satuated from constant downloading and uploading. Might be worth checking the router to make sure there are no unknown devices connected via wireless.
As far as my limited ability can ascertain I have 5 devices connected - 2 PC's, 2 phones (me and the Mrs) and an undefined device which I presume is the playstation.
My ping is always around 40.
I think there is a lot of noise there but also Lance could well be right, that looks like constant high level traffic.
Look at my graphs on LLU first is during the week, second is when my lad is home and 2 machines are running, he is always streaming video and dowloading.
(http://www.thinkbroadband.com/ping/share-thumb/7dd4f3a8690c6befc05e996dd28d684f-09-02-2011.png) (http://www.thinkbroadband.com/ping/share/7dd4f3a8690c6befc05e996dd28d684f-09-02-2011.html)
(http://www.thinkbroadband.com/ping/share-thumb/e4845a12e764142a63c92cf24922e9f3-06-02-2011.png) (http://www.thinkbroadband.com/ping/share/e4845a12e764142a63c92cf24922e9f3-06-02-2011.html)
Quote from: DorsetBoy on Feb 09, 2011, 11:45:38
Your minimum ping is quite high too, have you tried rebooting the router?
Everything has turned to stone again (gave up trying to reply to an earlier post).
I'll give a reboot a try. See you guys at the other end.... hopefully. ;D
If we're not here, it's catching. ;D
Quote from: DorsetBoy on Feb 09, 2011, 11:51:05...(http://www.thinkbroadband.com/ping/share-thumb/e4845a12e764142a63c92cf24922e9f3-06-02-2011.png) (http://www.thinkbroadband.com/ping/share/e4845a12e764142a63c92cf24922e9f3-06-02-2011.html)
I can but dream of stats like these.
Quote from: ou7shined on Feb 09, 2011, 11:27:06
My exchange is Aberdeen Balgownie NSBLG and my BT 2700 HGV is always connected directly to my master socket.
How long has this been going on for?
BT have had a 21CN incident report open since the 5th Feb for Glasgow, could be affecting you?
First:
http://www.idnet.net/secure/portal/rsstextbt.jsp?messageid=%3CI2KC06-UKBRFZLvGVNv0001341f%40i2kc06-ukbr.domain1.systemhost.net%3E
Latest:
http://www.idnet.net/secure/portal/rsstextbt.jsp?messageid=%3CI2KC08-UKBRFsTmIClm0004039b%40i2kc08-ukbr.domain1.systemhost.net%3E
Quote from: Rik on Feb 09, 2011, 12:03:03
If we're not here, it's catching. ;D
Ooh don't say that. ;D
Quote from: Bill on Feb 09, 2011, 12:05:55
How long has this been going on for?
BT have had a 21CN incident report open since the 5th Feb for Glasgow, could be affecting you?
First:
http://www.idnet.net/secure/portal/rsstextbt.jsp?messageid=%3CI2KC06-UKBRFZLvGVNv0001341f%40i2kc06-ukbr.domain1.systemhost.net%3E
Latest:
http://www.idnet.net/secure/portal/rsstextbt.jsp?messageid=%3CI2KC08-UKBRFsTmIClm0004039b%40i2kc08-ukbr.domain1.systemhost.net%3E
Yep, the 5th sounds about right.
But I'm east coast and G/gow is west coast. Would that matter?
Rich
Your ping is all over the place from here, so I asked support to take a look. They are seeing the same. During the offpeak hours, though, your were downloading 3.4GB, so your 4.5M profile was pretty much maxed out. In those circumstances the ping times mean nothing. If you don't think you're using that bandwidth, you need to check your router security.
You should be fed through Edinburgh, but BT does some odd things with routing.
Quote from: Rik on Feb 09, 2011, 12:15:35
but BT does some odd things with routing.
You're not kidding- they're still messing about with mine. BQM goes from dead flat to something 'orrible in a matter of minutes :mad:
Though it's nowhere near as bad as Rich's, that's truly a nightmare :eek4:
I was getting pings go from 13ms up to 1400+ms here on and off for months , BT ............ nothing wrong. :slap:
Mine's never been that bad, in fact most people would probably be quite happy with it even on its worst days.
It's just that up to less than a month ago it was excellent, then something changed >:(
Perhaps setting up some QOS (Quality of service) options for the PCs/PS3 connected to the router would help? Then if the children, wife, or any other family member decides to watch Dr Who in HD over BBC Iplayer, your connection will not nose dive. This usually happens because a download will attempt to max out your connection, delivering the file or video in the quickest time. This prevents you from getting out ping requests, website requests or PS3/PC gaming. It can sometimes work when your on one pc. But with multiple computers connected, they tend to compete against each other, rather than work together. :(
Not sure how you would set it up though, as I have never used it. But giving the PS3 maximum priority would help, as it's not likely to max out the download (unless patching or watching video) but will need it's info quicker than those using a pc to browse webpages.
Quote from: Rik on Feb 09, 2011, 12:14:55
Rich
Your ping is all over the place from here, so I asked support to take a look. They are seeing the same. During the offpeak hours, though, your were downloading 3.4GB, so your 4.5M profile was pretty much maxed out. In those circumstances the ping times mean nothing. If you don't think you're using that bandwidth, you need to check your router security.
Maxing out the connection then as I suspected. Just need to work out what device is doing it!
We do indeed, Lance.
Well I switched it off for a while. It doesn't feel any different.
This is with only slight activity (web surfing) from my pc only, everything else off.
(http://www.thinkbroadband.com/ping/share-thumb/a842bceef1e64fcd8335d213dc627c99-09-02-2011.png)
Can you account for that offpeak download 3.5 Gb?
I've put the wrong kind of link to the chart in post #1 - it's showing a dynamic read out. How can I edit it?
Quote from: Steve on Feb 09, 2011, 20:09:40
Can you account for that offpeak download 3.5 Gb?
Yes but I have changed all the router passwords just in case.
Quote from: Steve on Feb 09, 2011, 20:09:40
Can you account for that offpeak download 3.5 Gb?
When I (briefly) used a 2700 istr it had to be dissuaded from downloading updates from BT, any chance it could be connected with that? Got itself in a loop somehow?
Does the download figure I obtained from support fit with your usage pattern, Rich?
Quote from: Rik on Feb 10, 2011, 09:23:58
Does the download figure I obtained from support fit with your usage pattern, Rich?
If you mean the 3.4gb then I think so but I have no way of confirming it - I started a download but it said it was going to take 2 weeks to come in so I killed it. I guess the ETA must have been way off. :-\
It seemed to stop around midnight last night (with a break earlier in the morning).
Here's yesterday..
(http://www.thinkbroadband.com/ping/share-thumb/af83a279402b7c757e89f739d0b5b05c-10-02-2011.png)
and here's today (didn't start using the net until about 6 this evening)...
(http://www.thinkbroadband.com/ping/share-thumb/4cdbacf4c7670c461521807b82a6e2b7-11-02-2011.png)
THe green bit is now up to 50 (compared to my usual 40) but my connection feels better now. There sure is a lot of red compared to what I see of other peoples charts. :(
What was happening on your LAN during the day?
No one was home, so nothing. My ps3 was on standby/off so I don't know if it chats to the net in that state.
I think you need to talk to support, Rich.
Quote from: Rik on Feb 12, 2011, 10:27:40
I think you need to talk to support, Rich.
Right-you-are Rik. :thumb:
What do I say? :red:
Tell them you're seeing increased latency and packet loss, you can also refer them to this thread.
As usual Rik, thanks. :thumb:
NP. :)