Would appreciate some help if poss ???
Just received a 2700 (second hand, ebay) with a view to experimenting and squeezing out as much as possible from my long line (5k, Att 63.5db). My ISP is BT. My Netgear router manages 750K down and 310K up and hasn't lost the connection in the three weeks I've had it (until I unplugged it to try the 2Wire :red:)
Followed the excellent guides on this forum and reset the modem and accessed the set up wizard. Unfortunately I get the 'unable to detect DSL signal' message.
My Netgear 3300 has no problem detecting and syncing - do I have a faulty 2700 ?
Kev
Hi and welcome to the forum. :welc: :karma:
You certainly may have. Is there another line you could try it on, to see if the same thing happens? Have you tried using a different cable between router and phone socket?
Hi Rik
I've used the same cable used by the Netgear so I know the cable and connection to my BT IPlate is fine.
The DSL connection green light on the 2700 flashes with or without the DSL cable plugged in.
Just wondering if I was doing something wrong before I try and get it exchanged :shake:
IF DSL is flashing without the cable to the phone jack being in its definitely a dud.
should have got a new one :(
Return it to the seller for a full refund. Unless they sold it as faulty you have every good reason to return it and if they refuse raise a dispute.
:welc: :karma:
QuoteI've used the same cable used by the Netgear so I know the cable and connection to my BT IPlate is fine.
Have you tried the one that came with the 2700 ?
Some RJ11 connectors use the 2 inner pins whilst other use the outer 2, although I must say I thought the 2700 could detect the DSL on either pair...
Quote from: MisterW on Jan 26, 2011, 12:34:49
Have you tried the one that came with the 2700 ?
Some RJ11 connectors use the 2 inner pins whilst other use the outer 2, although I must say I thought the 2700 could detect the DSL on either pair...
Thanks for the suggestion but its all packed up and ready to be posted back to the seller.
Yes, I read that the 2700 should look for inner and outer pins and you will hear a relay clicking whilst it does that. I didnt hear any clicking so maybe that was the problem
Yes, you should definitely hear a relay click during the startup, if that's not happening I suspect it IS a faulty unit.
Of course, you have to add eventually, given the 2700s speed of booting. ;)
Quote from: Rik on Jan 26, 2011, 18:43:04
Of course, you have to add eventually, given the 2700s speed of booting. ;)
;D
Just got my replacement
Excellent results
For those struggling with long lines (to the exchange) just wanted to share the results of replacing my Netgear router with a 2Wire 2700
BEFORE
ADSL Link Downstream Upstream
Connection Speed 960 kbps 448 kbps
Line Attenuation 63.5 db 31.5 db
Noise Margin 6.3 db 12.0 db
AFTER
Down Up
Rate: 1248 kbs 448 kbs
Max Rate: 1248 kbs 684 kbs
Noise Margin: 6.0 dB 13.0 dB
Attenuation: 63.0 dB 31.5 dB
Output Power: 16.2 dBm 11.9 dBm
Still have a download of 750K but hoping for better over the next few days of the settling in period, but ping time has reduced right down to 35ms already.
Well chuffed :thumb:
:thumb:
:fingers:
Welcome to the 2700 fan club. ;)
On my long line last week, a Speedtouch 585 v6 was sync'ing around 2880, swapping it for my 2700 v6, gives me 3392, 32k below a 3m profile.
BT's arbitrary limits are so frustrating.
Quote from: Rik on Feb 04, 2011, 10:00:02
Welcome to the 2700 fan club. ;)
Turned off my 2700 ! Well, actually turned it into a WAP along with the other two.
It's been part replaced with a product that is totally user unfriendly called Huawei and the other part is a 2701.
I wonder if 2wire will develop a VDSL modem and router?
I still have one connected in my Scottish location - has not been rebooted or even lost sync for nearly 6 months.
QuoteI wonder if 2wire will develop a VDSL modem and router?
Yes, but you'll not be able to get them on ebay for a while. ;D
Are 2Wire keeping their name, or being rebranded to Pace?
Interesting point, Glenn.
Probably doesn't matter too much since all of their stuff is rebadged to some extent by the ISP's through which they sell, as in BT Business Hub.
Download still at around 740K so I guess IP profile is still 750K (cant check, BT tester playing up at the mo)
Looks like we had a power cut in the night (which we do occasionally in bad weather out in the sticks >:(), so that hasn't helped.At least 2700 re-synced 1248
:fingers:
Your profile should rise to 1M if you can hold that speed. I'd suggest you consider putting the router on an uninterruptible power supply, it can help in many ways.
Quote from: Rik on Feb 05, 2011, 12:01:46
I'd suggest you consider putting the router on an uninterruptible power supply, it can help in many ways.
Seconded.
UPS on order :thumb:
Down Up
Rate: 1280 kbs 448 kbs
Max Rate: 1280 kbs 680 kbs
Noise Margin: 6.0 dB 13.0 dB
Attenuation: 63.0 dB 31.5 dB (actual Att is (at 300kHz): 73.7 dB :red:)
Output Power: 16.5 dBm 11.9 dBm
Time Since Last Boot: 2 days 22:01:32
IPprofile still 750K :whistle:
It will probably take five days to change I'm afraid.
The thing is,when I get the UPS I'll have to unplug, reconnect etc :slap:
:laugh:
You will. Plug the UPS into the mains first for 12-24 hours before you make the move.
Training data looks good to me so far - am I right ? :dunno:
Rate Max1 Max2 Max3 Mgn1 Mgn2
1280 1280 952 952 6.0 6.0
The margin looks good at 6db so hopefully the line will remain solid.
Sorry to barge in, but what's a good cheap UPS for a router only? I have an APC UPS already for the PC, but that's at the other end of the room and getting a 2nd one of those is a bit OTT and costly.
It will stop the router dropping out due to mains fluctuations, Keg reported that he's subject to occasional cuts.
Thoughts about using a UPS for the modem and router.
UPSs use a switched mode power supply (SMPS) to charge the battery or capacitor bank and when power goes off a second SMPS which is normally idle switched in to provide the required mains output - some UPSs will always provide the output from the second SMPS.
Given there are two noisy devices close by, how much shielding is around the case to stop noise? It could have an adverse effect on the noise level in the received signal causing degradation and lowering of sync speed.
They will claim the output is sine wave - but they are often a set of discreet levels which approximate to a sine wave - smoothing will clean it up a little but when the non-sinusoidal supply hits the power block for the modem/router it can again have an adverse effect causing local noise.
It works for me. ;)
I went for this one (http://www.maplin.co.uk/trust-600va-ups-with-4-port-surge-guard-454293)
That should be fine against power cuts.
Quote from: Rik on Feb 08, 2011, 18:41:45
It will probably take five days to change I'm afraid.
Only 2 hrs til 5 days connection :whistle:
Current stats:
Router Stats (Uptime: 4Days21:58:26)
Down Up Rate: 1280 kbs 448 kbs
Max Rate: 1280 kbs 680 kbs
Noise Margin: 6.0 dB 13.0 dB
Attenuation: 63.0 dB 31.5 dB (Downstream Atten. at 300kHz: 73.7 dB)
Output Power: 16.5 dBm 11.9 dBm
BT Tester
Download speed achieved during the test was - 697 Kbps
For your connection, the acceptable range of speeds is 200-1000 Kbps.
Additional Information:
Your DSL Connection Rate :1280 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 750 Kbps
When you've had 5 days it should move up to 1,000 kbps
Quote from: Steve on Feb 10, 2011, 18:48:34
When you've had 5 days it should move up to 1,000 kbps
The thing is, my new UPS is here (charging up) so won't be connecting that up til me speed goes up ! :laugh:
Definitely worth waiting. :thumb:
Quote from: KeG123 on Feb 05, 2011, 11:54:59
Download still at around 740K so I guess IP profile is still 750K (cant check, BT tester playing up at the mo)
Looks like we had a power cut in the night (which we do occasionally in bad weather out in the sticks >:(), so that hasn't helped.At least 2700 re-synced 1248
:fingers:
You can check the current profile for your line by logging into your AAISP Broadband Control Panel (http://www.aaisp.net.uk/login-broadband.html) and the current profile is displayed next to your phone number on the line highlighted in green.
If you click on your phone number, you move to the line diagnostics page and can read off any automated profile changes, such as
27 Jan 04:32:07 BRAS 4M/828K to 4½M/828K, Opt In, 2011-01-26 03:1... -BT- Although you can turn interleaving on/off, and change many other line management options yourself in the panel, touch nothing until your 10 day training period is complete.
Quote from: kinmel on Feb 10, 2011, 20:24:34
You can check the current profile for your line by logging into your AAISP Broadband Control Panel (http://www.aaisp.net.uk/login-broadband.html) and the current profile is displayed next to your phone number on the line highlighted in green.
I'm not with AA I'm afraid...
Quote from: KeG123 on Feb 11, 2011, 16:17:11
I'm not with AA I'm afraid...
:red: :red: :red: :red: :red: :red: Oh yes, this is a different thread :blush: :blush: :blush: :blush: :blush: :blush:
Not a problem, but for a split second I got very excited thinking I could tweak my own connection ;D
Careful, we'll have to get Jill to give you a bed bath. ;D
Quote from: Rik on Feb 11, 2011, 16:51:03
Careful, we'll have to get Jill to give you a bed bath. ;D
;D
Profile still at 750K so I guess its stuck
At least it will make a change asking for a 750 stuck profile to be fixed rather than my (previously) normal 135 :P
I'm sure my profile only shows a change on the BT speedtest if I force the router to reconnect.
Leave it till the morning, then force a re-sync (time to put the UPS into use). That may force the change.
:eek4:
Download speedachieved during the test was - 918 Kbps
For your connection, the acceptable range of speeds is 200-1000 Kbps.
Additional Information:
Your DSL Connection Rate :1312 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 1000 Kbps
Got there in the end :thumb:
....and on a line that has 73db attenuation :o
That's really an amazing result. At one time, BT would probably have refused to provide a service at all. :thumb:
:thumb:
(http://www.speedtest.net/result/1155942759.png) (http://www.speedtest.net)
That's pretty good going. :)
I'm impressed it is managing to sync that high for such a long line.
Quote from: Lance on Feb 13, 2011, 17:39:21
I'm impressed it is managing to sync that high for such a long line.
and powered via a new UPS.... :fingers:
Now I'm getting more than my IP profile ???
Is that even possible :red:
Test1 comprises of Best Effort Test:
Download speed achieved during the test was - 1052 Kbps
For your connection, the acceptable range of speeds is 200-1000 Kbps.
Additional Information:
Your DSL Connection Rate :1280 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 1000 Kbps
Yes it is possible ... Not sure exactly how but it does happen occasionally and normally is is just a small amount.
I have achieved it on a 38717 FTTC profile - with a speed of 38847, 130kbps extra but only 0.34%
Ah,didn't know that
Maybe in a weeks time things are looking good enough for trying a re-sync
6 Days and rock steady ;D
(http://www.speedtest.net/result/1163236242.png) (http://www.speedtest.net)
Success. :thumb:
Oh bilmey :bawl:
Had a noisey phone line fixed by BT
They put me on another line at the green box
Gonna take some effort to sort this out now :shake:
(http://www.speedtest.net/result/1262717684.png) (http://www.speedtest.net)