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Technical News & Discussion => IDNet Help => Topic started by: wrtpeeps on May 06, 2007, 13:14:44

Title: dowtime
Post by: wrtpeeps on May 06, 2007, 13:14:44
just had about 30mins of no connection. Anyone else have the same?
Title: Re: dowtime
Post by: Tanzanite on May 06, 2007, 13:19:15
No problems here.
Title: Re: dowtime
Post by: Rik on May 06, 2007, 13:28:31
None here either, what's your router log showing?
Title: Re: dowtime
Post by: wrtpeeps on May 06, 2007, 13:29:41
cant find logs.

But for 30 mins i couldn't connect to the internet.
Title: Re: dowtime
Post by: Rik on May 06, 2007, 13:31:49
Possibly a stale PPP session?
Title: Re: dowtime
Post by: Inactive on May 06, 2007, 13:33:21
No probs. here, try putting a shilling in your meter..  ;D
Title: Re: dowtime
Post by: cavillas on May 06, 2007, 13:46:34
No problems here, either.  Have you turned your computer on? ;D >:D
Title: Re: dowtime
Post by: DorsetBoy on May 06, 2007, 14:07:56
Quote from: wrtpeeps on May 06, 2007, 13:29:41
cant find logs.

What router are you using?
Title: Re: dowtime
Post by: denny on May 06, 2007, 14:29:35
I cannot access my account and cant get to my email for 2 days now, I've been on other forums and other people are having the same problem.
Title: Re: dowtime
Post by: wrtpeeps on May 06, 2007, 14:34:43
Quote from: DorsetBoy on May 06, 2007, 14:07:56
What router are you using?

voyager 210
Title: Re: dowtime
Post by: Arktos on May 06, 2007, 14:50:03
I'm connecting ok, but I  can't access my account details, nor check on my broadband usage. This is since last night.
Title: Re: dowtime
Post by: DorsetBoy on May 06, 2007, 14:55:42
Quote from: Arktos on May 06, 2007, 14:50:03
I'm connecting ok, but I  can't access my account details, nor check on my broadband usage. This is since last night.

No,that page is not working at present........there is another thread on this problem.
Title: Re: dowtime
Post by: DorsetBoy on May 06, 2007, 14:57:24
Quote from: wrtpeeps on May 06, 2007, 14:34:43
voyager 210

Try typing  192.168.0.1 in your browser,this should open the router interface,then look for advanced,tools or status and you should see the logs on one of these pages.
Title: Re: dowtime
Post by: DorsetBoy on May 06, 2007, 15:01:04
Quote from: denny on May 06, 2007, 14:29:35
I cannot access my account and cant get to my email for 2 days now, I've been on other forums and other people are having the same problem.

Deny,have you tried to contact customer support? 2days back there were people in the office.
Which forum have you seen these posts in and what area do you live in ?

Simon (Idnet) looks in here most days,the more detail we can give them the quicker you will get help.

Oh,and welcome to Idnetters ;)
Title: Re: dowtime
Post by: Rik on May 06, 2007, 15:10:28
Quote from: denny on May 06, 2007, 14:29:35
I cannot access my account and cant get to my email for 2 days now, I've been on other forums and other people are having the same problem.

I've just answered this here (http://www.idnetters.co.uk/forums/index.php/topic,2431.msg37194.html#msg37194). :)
Title: Re: dowtime
Post by: wrtpeeps on May 06, 2007, 16:41:08
I looked in my router config ages ago. Couldn't find logs anywhere, went through every option.
Title: Re: dowtime
Post by: Rik on May 06, 2007, 17:03:22
I can't find an online manual. Have you checked the status tab, does that give any information?

If no-one here has a 210, I suggest you pop over to ThinkBroadband and ask there (DSL Hardware), someone is bound to know.