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Technical News & Discussion => Windows News & Discussion => Topic started by: DorsetBoy on Jan 02, 2011, 15:24:28

Title: Hotmail e-mails 'missing' from accounts
Post by: DorsetBoy on Jan 02, 2011, 15:24:28
http://www.bbc.co.uk/news/uk-12103707


QuoteA number of people with Hotmail accounts have posted complaints on Microsoft forums complaining that their e-mails have been deleted.

Users around the world say e-mails are missing from their inbox and from other folders within their Hotmail accounts.

A spokeswoman for Microsoft said that the issue of missing e-mails was not a widespread problem.

The company said it is working to rectify the problem and apologised to customers for any inconvenience
Title: Re: Hotmail e-mails 'missing' from accounts
Post by: Rik on Jan 02, 2011, 15:51:41
If people will use hotmail...
Title: Re: Hotmail e-mails 'missing' from accounts
Post by: Niall on Jan 02, 2011, 23:42:50
I like hotmail :(

It's my main account :D

Quite honestly, I think they're easily the best out there by an absolutely huge margin. Yes they have problems occasionally, and due to the owners of them being the dark overlords of hell itself (sorry, couldn't resist :D) everyone jumps all over them at the best of times, and they also get a huge amount of press when things go wrong. I imagine that if all the other providers of email got the press they did when things went wrong, no one would use anything other than post, crippling the non snow dependant Royal mail (ooo that was petty, but felt good ;D).

I may have been drinking the left over champagne :D
Title: Re: Hotmail e-mails 'missing' from accounts
Post by: Simon on Jan 02, 2011, 23:51:07
Funnily enough, I had a friend call tonight, and all of her Hotmail emails have disappeared.  I didn't know what to say, except, "Oh dear!".  Hopefully they'll be back in the morning. 
Title: Re: Hotmail e-mails 'missing' from accounts
Post by: Niall on Jan 02, 2011, 23:54:30
Maybe they're having a holiday :D

It makes you realise how many servers they use to store info though. That being said, most probably wouldn't realise that anyway, but you know :D
Title: Re: Hotmail e-mails 'missing' from accounts
Post by: talos on Jan 03, 2011, 07:47:56
I agree I like Hotmail, I've used it for years, without any real problems, at least I could rely on it to be there whatever service provider I use
Title: Re: Hotmail e-mails 'missing' from accounts
Post by: pctech on Jan 03, 2011, 19:25:14
If you really rely on your mail, you should really pay for a hosted solution as I do as if a company loses your mail you can hold them to account (no pun intended)

Free and ISP bundled accounts are often provided on a 'best endeavours' basis or as an additional benefit so they can duck out of it.

That outfit that promises honest broadband from Yorkshire screwed up their ISP bundled mail storage a few years back when an engineer thought they were working on the backup when they were working on the live mail storage platform and lots of mails were lost.

Title: Re: Hotmail e-mails 'missing' from accounts
Post by: Simon on Jan 03, 2011, 21:54:09
Quote from: pctech on Jan 03, 2011, 19:25:14
If you really rely on your mail, you should really pay for a hosted solution as I do as if a company loses your mail you can hold them to account (no pun intended)

Doesn't get your mail back though...  ;)
Title: Re: Hotmail e-mails 'missing' from accounts
Post by: pctech on Jan 03, 2011, 22:15:16
True
Title: Re: Hotmail e-mails 'missing' from accounts
Post by: Ted on Jan 03, 2011, 22:46:41
Quote from: pctech on Jan 03, 2011, 19:25:14
If you really rely on your mail, you should really pay for a hosted solution.

Couldn't agree more. Around £14  a year for 5 mailboxes with 1 and 1, that includes your choice of Domain. Extremely reliable and fast, never had a problem worth mentioning in two and a half years.
Title: Re: Hotmail e-mails 'missing' from accounts
Post by: Rik on Jan 04, 2011, 10:13:36
Same here, Ted.
Title: Re: Hotmail e-mails 'missing' from accounts
Post by: esh on Jan 04, 2011, 11:23:34
Hotmail has now been restored.

I would never use Hotmail if only for its reputation. Not only does it look terribly unprofessional (here in the UK at least) to hand out your email as a hotmail one, but a lot of websites refuse hotmail addresses for signup etc now too.
Title: Re: Hotmail e-mails 'missing' from accounts
Post by: Rik on Jan 04, 2011, 11:25:53
Including this one, esh. :)
Title: Re: Hotmail e-mails 'missing' from accounts
Post by: nowster on Jan 04, 2011, 11:42:51
You try getting email into Hotmail. Lots of times I've heard people saying that they've not received email sent to their Hotmail accounts (sent from non-Hotmail addresses). Many mailing lists, on signing up, say the equivalent of "Hotmail? Don't bother. The emails won't get to you."
Title: Re: Hotmail e-mails 'missing' from accounts
Post by: Rik on Jan 04, 2011, 12:01:41
That's why we don't allow it, if someone forgets their password and requests a reminder, they won't get it.
Title: Re: Hotmail e-mails 'missing' from accounts
Post by: esh on Jan 04, 2011, 12:18:43
The question is then, where does it go?

Maybe Microsoft have accidentally manufactured their very own black hole, and so to try and satiate it they redirect floods of hotmail into it.

Or not.
Title: Re: Hotmail e-mails 'missing' from accounts
Post by: Rik on Jan 04, 2011, 12:31:15
There's a big hole somewhere...
Title: Re: Hotmail e-mails 'missing' from accounts
Post by: Simon on Jan 04, 2011, 14:49:06
... And it's filling up!
Title: Re: Hotmail e-mails 'missing' from accounts
Post by: Rik on Jan 04, 2011, 16:13:30
Good job disk prices keep falling.
Title: Re: Hotmail e-mails 'missing' from accounts
Post by: pctech on Jan 04, 2011, 17:20:50
Quote from: Ted on Jan 03, 2011, 22:46:41
Couldn't agree more. Around £14  a year for 5 mailboxes with 1 and 1, that includes your choice of Domain. Extremely reliable and fast, never had a problem worth mentioning in two and a half years.

I use 1and1 too as there's also the secure webmail so can check it from work which is very handy.

Title: Re: Hotmail e-mails 'missing' from accounts
Post by: Technical Ben on Jan 04, 2011, 18:02:39
Quote from: Rik on Jan 04, 2011, 12:01:41
That's why we don't allow it, if someone forgets their password and requests a reminder, they won't get it.
My original Hotmail account decided it was a great idea to email the password reminder to the same forgotten account. So I lost it to the depths of the internet.  :slap:
Title: Re: Hotmail e-mails 'missing' from accounts
Post by: Rik on Jan 04, 2011, 18:04:30
Now that is daft. ;D