Taken from Xilo status pages.
QuoteBT - MBORC - Snow / Ice
BT have issues an MBORC declaration, due to aspects of recent severe weather. Details are as follows:
Following heavy snow falls and freezing temperatures, Openreach is now declaring a matter beyond our reasonable control (MBORC)/force majeure event in the following Openreach operational areas:
Highlands
North East Scotland
Tayside and Fife
South East Scotland
West Scotland
Newcastle and Northumberland
Tyneside, Durham and Wearside
Tees Valley
BT have also added:
York
Bradford
Leeds
South Yorkshire/Chesterfield
Lincoln
Esher
Croydon
Crayford
Southbank
Tunbridge Wells
This declaration is effective from Tuesday 30 November 2010. It applies to all activities in the listed areas that are subject to MBORC.
As these areas are subject to MBORC declaration, new service provision and migrations may be delayed and faults may take longer to diagnose and resolve where an engineer is required.
BT's version of "leaves on the line" ::)
Another good reason to fibre.
They're not behaving unreasonably, most contracts have a force majeure clause in them. Amazon have had one declared for a couple of days, for example.